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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaned well.
Product cleans welln dries fast.
The special care the technician took to review the services he was to perform and the excellent communication from the home office.
The technician was incredible and I love how he showed me the dirty water, hair in carpet, black light and all the services offered. He had pride in his job and it showed. My carpets have never looked better! Very impressed and will call again!
They should stick to their promotional price and to charge any "extra large" room that was previously quoted/inquired about.
Louis was exceptional in customer service, promptness and efficiency.
Always easy to get an appointment. Very professional to deal with.
You are always prompt and let your customer know what is happening every step of the way.
everyone I dealt with was super nice, friendly and helpful.
Dave Thomad is AWESOME!!
He is extremely knowledgeable, informative and 150% customer service focused!
There should be many more like him in this world; it would be a much nicer place and my confidence in others would be higher than it is now
This gentleman deserves a raise in my book!
I'll definitely call in the future and I'll be specifically asking for Dave!
Quick and easy to schedule appointment, carpet cleaner (Greg) was on-time and proficient and the start-to-finish process was pleasant and totally professional. My clean and fresh carpet is such a great bargain!
Hard working and polite employees that do a good job.
Easy to schedule, competitively priced, dependable.
Everything!
This is the first time that we've ever been truly disappointed in Zerorez. All our spots have reappeared already, and some were never addressed to begin with. VERY unlike previous visits.
I like that my carpets are clean, and fluffy.
The products are green and the carpet(inexpensive, I live in an apartment)looked very nice. Except for 3 small spots, (the tech and I saw one and he went over it again and it still came up). Also the tech knew his products.
Gentlemen did a great job
too expensive
The service representatives were very informative and committed to quality work.
Great technician. Leaves my carpets and upholstery clean and ready to meet the next onslot!
Have only used Zerorez for several years now.
Tried to get you to come to Mabank to do a lake house. Had to replace the carpet instead.
Zero chemicals. Disinfects. Dries quickly.
The service was outstanding and the tech (Darwin Harrison) we have used twice before was topnotch.
Your technician was personable efficient and effective
Your employee that cleaned our carpet was fantastic! Carpets look great.
The carpet cleaners were really good about explaining everything before and after. They ensured I was happy with the service when they were done and went above and beyond in the service they provided. I'll definitely be using them again.
Price better explained.
explation on when the gift card will be delivered.
I am very happy with the carpet cleaning and recommend the fiber protectant. The last time I had the carpets cleaned and the fiber protectant applied was two years ago and it held up very well!!!
The tech was wonderful and helpful. He warned me that the carpet will not be completely clean and it wasn't. I was expecting the carpet to actually be cleaner - traffic areas still very evident.
Again - The TECH was awesome... just disappointed with the results.
The tile however looks great.
Love them.