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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timely! Even early! Protected corners! Quick and thorough job done!
Quick, efficient, and my carpets dried within 4-6hours! Not to mention my carpets looked great and no scent after
Great staff!
Very good results especially in pet stained areas.
No chemicals and the carpet doesn't stay wet all day.
Clean, professional, great
The tech we had was very good and very professional.
Nice young man cleaned and was very polite
Your people are great
No chemicals
Appreciated Devin so much! His customer service was excellent.
Clean minor spots
Attention to detail, professional technician, very polite.
The explanation given when asked and the information received when I asked questions.
Fast drying and no residue
I listen to Starlene and Frank on 94.9 klty everyday and they speak highly of you all that is why I called. And after I had made my appointment,
I heard Starlene say that they had a special of 29.99 a room so I called back and asked if I could get that special I was told I had to have four rooms cleaned in order to get that special even though that's not what Starlene said. I said ok but then when the gentleman came and I my son and roommate was here I had to go back to work so when I came home I noticed that there was still spots on the floor and not a fresh smell to say oh the carpets are clean they did an excellent job. I called to see if they could come back just to redo the master bedroom. Steven came and did a good job, but I'm going to wait and have Stanley cleaners to come out and redo all three bedrooms and stairs.
I really liked how our technician handled the situation after finding out our rug was 100% wool. We would love to ship it out to have it cleaned at a later time, but was unable to do that this time. He cleaned our rug on gentle and it looked great after! So thankful he was able to do that for us.
Like the "no rez" and clean products. Technician Robert was very kind and professional. Did a good job on the carpet.
Did not like the "bait and switch" of the $99 deal. I had 2 bedrooms, hall and bath. Hall and bath together are smaller than either bedroom, still had to pay extra for those. Poor communication, as well. Was not contacted to verify time of services.
I would recommend Zerorez b/c of the cleaning and service technician, but give a big warning about the poor communication and especially disingenuous pricing policy.
Service was great. The cleaning was thorough and overall it was a very good.
I like that there's no chemicals & does a great job.
Thank you.
green!
He was quick and through.
Clean!!! No mess to clean up!
It was done in a timely manner, and the technician, Eric, was a joy to have doing the work. He seemed very knowledgeable, and efficient.
Again great sercive
After the carpet got dried..... You can still see where the stains were.... And when I walk barefoot.... It doesn't feel clean (the carpet)!
Young man (Robert?) was extremely polite, helpful (making sure I got complete value) and thorough.
While I understood the carpeting being old cannot come out loooking shiny and new, I might recommend you for carpeting however not too happy with results of tile cleaning. the hallway had some old dirt on it that didnt come up and the kitchen seemed ok
Our carpets and tile are so nice and clean. The kitchen especially looks brand new.
Love the "green" no chemicals and faster drying. Job was very well done.
I like that they are nontoxic, no chemicals and work great.