Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 26, 2017 — Rated 10 out of 10 by L.D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician did a wonderful job and really cared about providing good service! I appreciate that the cleaning product is safe for people and pets.

Report a concern   January 26, 2017 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was prompt and courteous. Gave a lot of info regarding my carpets.

Report a concern   January 26, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet cleaner, Paul, did an excellent job at cleaning our carpets. We would recommend him to anyone and we will have him back out in a couple of years.
Thank you,
Cynthia ONeill

Report a concern   January 25, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your product is Environmentally safe and safe for my pet. Your technicians are always friendly and polite.
They are knowledgeable and honest when explaining the process. My service today was an emergency due to
a pet being ill and you were here within 24 hours of my call. That means a lot and I will continue to call you and
let my friends and coworkers know about you. K Mitchell

Report a concern   January 25, 2017 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with my service and the technician did a great job!

Report a concern   January 25, 2017 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, kept things neat/clean, carpets look great.

Report a concern   January 25, 2017 — Rated 8 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tell the guys to be more careful with the hoses that they bring into the house. I had to ask the young man that did my carpet to please not let them rub the walls/baseboards.

Report a concern   January 25, 2017 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very personable, knowledgeable, and hard working!! They made sure I was very satisfied with their service! I was very satisfied!

Report a concern   January 25, 2017 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy was great. Very professional and courteous.

Report a concern   January 25, 2017 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I received a call 30 minutes before technician arrived. Dave was our upholstery cleaner. Dave was prompt, professional, and thorough.

Report a concern   January 25, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals.

Report a concern   January 25, 2017 — Rated 10 out of 10 by Ed Stevens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by Aaron. He was intent on doing the best job he could. The house smelled and looked really clean. Fantastic!

Report a concern   January 25, 2017 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe did a great job. He was pleasant, thorough and careful in his work. We are very pleased.

Report a concern   January 25, 2017 — Rated 9 out of 10 by B.A.C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great on time service with a technician that cared

Report a concern   January 25, 2017 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was so soft when it dried. No odors. Grout came so clean on kitchen tile.

Report a concern   January 25, 2017 — Rated 8 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had some red ink stains on the carpet upstairs I wish you all were able to remove. They just seemed to get bigger. =(

Report a concern   January 25, 2017 — Rated 5 out of 10 by J.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet was to be stretched, but no one has ever showed up or called back.

Report a concern   January 25, 2017 — Rated 10 out of 10 by Peggi Smothermon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Erick came promptly at the scheduled time. He made sure that I knew exactly how much the cleaning would cost. He worked quickly, but thoroughly, to complete the job, and he was very careful about our furniture and belongings. I very much appreciated his personable attitude.
Thank you for a wonderful experience!

Report a concern   January 25, 2017 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Operator seemed to know is job very well and was extremely nice.

Report a concern   January 25, 2017 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man that came out very good at his job

Report a concern   January 25, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very thorough, and my carpet looks great. Thanks.

Report a concern   January 25, 2017 — Rated 9 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, excellent communication, quick and neat

Report a concern   January 25, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The are natural and work wonders!!

Report a concern   January 24, 2017 — Rated 10 out of 10 by Cristie Owens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with the service we received we would highly recommend!

Report a concern   January 24, 2017 — Rated 10 out of 10 by K.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time - steam cleaning really gets all the dirt out of the carpet. Friendly service.

Report a concern   January 24, 2017 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Finley did a greay job!!

Report a concern   January 24, 2017 — Rated 7 out of 10 by T.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

I did not receive the promotional gift card

Report a concern   January 24, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician, Eric, did a great job explaining the cleaning process. He took the time to examine the areas being cleaned and made sure to address all of the problem areas I pointed out.

Report a concern   January 24, 2017 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell, carpet dries fairly fast and clean. Technicians clean, friendly and efficient. Pricing competitive.

Report a concern   January 24, 2017 — Rated 10 out of 10 by David Burkhart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love the tile and grout cleaning service. It made our flooring look almost new on this 20 year-old house!


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