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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your company cleans my carpet better than any other cleaning service.
Awesome service, got all of the crunch out of the carpet!
The technician was very professional and knowledgeable and my carpet turned out better than i expected.
Like the use of water only, no chemicals and no residue. The carpet smells so clean and fresh and feels very soft.
The knowledgeable and courteous technician that cleaned my carpet on Tuesday, Jan 31, 2017. Ricardo was authentically interested in the areas of my carpet that were of most importance to me. Good customer service too. Both by initial phone request for service, and the physical process in my home.
Services were professional and extremely nice. Products were fast clean and no water residue. Very pleased. Will recommend and use again.
Best carpet cleaning technique I'm aware of. Technician was very professional and displayed exceptional customer service.
Reliable, good price, good service.
The zerorez employee who came to treat our floors was very friendly and well educated on the product/service provided.We will definitely recommend this company.
Yes my carpets look great good job
Great cleaning method. Quick and professional
Very professional representative came to my home. Polite, quick and thorough.
Quick and clean!
They did a great job! Very professional.
They are very nice, helpful people. We have used them on multiple occasions and every time they have been on time and so thorough.
On time and an excellent job!
Your service was FANTASTIC!!!. My carpet is cleaner and looks better than ever. I am extremely pleased. Justin Watts,the technician, did an excellent job and was very professional. Thank you! Thank you!
Tech was on time, did a thorough job and as always my carpet looked wonderful again!
The guy that did my cleaning was professional and did a amazing job ...
The product was great & Fabian was very nice & professional. Thank you
The fact that they are natural. Our Service Tech, Eric, was very good!
The staff is friendly and professional.
The gentleman who cleaned my mom's carpet was very nice. The only thing that bothered me was that we were charged $75 for him to do a pet spot to show me what actually gets extracted from the carpet. The impression I got from him was it was just an "example" to see how it works in case we wanted other areas treated. He never said I would be charged for that one spot. I listen to KRLD every morning on my way to work is how I heard about y'all. The special was $99/3 rooms and 100 ft. of tile cleaned for free. It also said I would get a Fullers gift card and I'm sure it was just an oversight, but I didn't get it. The carpet looks better than it did. I just think customers need to know if you're going to demonstrate something, it needs to be known you will be charged $75 for it. First name removed
The first contact by your associate is one of the most important aspects of service. Having a well dressed, communicative and competent employee is extremely helpful. Joseph was outstanding and did a wonderful job. He was here all day and worked extremely hard.
Our service tech was great! On time, pleasant and friendly. He cleaned our sofa, and we are so pleased with how it turned out--looks just like new!
Service has always been excellent. The products had always been excellent too but this last time, I paid for the pet treatment. While it removed the stains, it made the order worse. I waited the usual 2-3 days for the order to go away but it has only increased. We do have 3 small dogs in the house but when we are not home, we kennel them up.
What can be done? Can someone come back out and treat only that small section?
Well the smell of pet odor is not gone. Kept waiting for complete drying and the carpets still have an odor
The service techs are always on time, police and professional. Josh, who cleaned my carpets this time, was extremely thorough and did a fantastic job.
They don't leave any soap residue on the carpet. Kyle always does a great job.
TerrenceHall did a great job and was very professional.