Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 8, 2017 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

James was amazing! He hustled from the moment he walked through the door. My husband was so impressed he said that if James ever needs a job to send him a resume and he will do what he can to help.

- First name removed and Ken Last name removed

Report a concern   February 8, 2017 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effective!

Report a concern   February 8, 2017 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That no chemicals are used.

Report a concern   February 8, 2017 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i like that it lasts a long time.i also like the quickness that i can get an appointment and i really liked Tyler! He was friendly professional and honest i hope i can get him next year.

Report a concern   February 8, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick drying time

Report a concern   February 8, 2017 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician, Jimmy Ayers, was terrific. The carpet looks very clean. Took forever to dry
but think that was mostly due to the weather

Report a concern   February 8, 2017 — Rated 10 out of 10 by Scott Zeller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was great, explained everything, very professional in his actions and did a great job.
Thx

Report a concern   February 7, 2017 — Rated 10 out of 10 by Pam Doherty Zerorez Dallas/Ft. Worth
What do you like about our products and services?

NO CHEMICAL SMELL...remove and lift the dirt up. Carpets dry rather fast. Smooth organization. Professional attire. 100% Guarantee. The Staff have always been very professional, work with your situation.

Report a concern   February 7, 2017 — Rated 10 out of 10 by Linn Millner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used in cleaning.

Report a concern   February 7, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Simplified service and method that clearly works. Very satisfied

Report a concern   February 7, 2017 — Rated 9 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning seems to be effective, dries quickly

Report a concern   February 7, 2017 — Rated 4 out of 10 by L.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Had the carpets cleaned for my 85yr old Mom.
We have an 8X11 area rug in the LR, for as
much as we paid to have the rug cleaned, it looks the same as it did
before it was cleaned. The technician never even moved the rug.
Not one item was moved by the technician.
I followed all directions on vacuuming & moving
All items from table tops I moved all the furniture that was moved.
While the carpet was wet it looked pretty good.
Once it dried there was not much difference
On how it looked before & after the cleaning.
Needless to say, my mom was not happy with the cleaning.
For the price we paid, I feel a better job should have been done.
While researching carpet cleaning companies, I heard
An advertisement on the radio station I listen to in the morning,
About your company & the "special price" You were having.
I think I'll change radio stations!

Report a concern   February 7, 2017 — Rated 9 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff, thorough, and pleasant. Tyler did a great job. Unfortunately, the first truck was not ready to go so had to wait for replacement. It is pricey, but worth a try. Thanks, Tyler.

Report a concern   February 7, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals.

Report a concern   February 7, 2017 — Rated 10 out of 10 by L.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

techs are friendly and knowledgeable . I love your "green" products.

Report a concern   February 7, 2017 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt & professional.

Report a concern   February 7, 2017 — Rated 10 out of 10 by K.M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and very clean

Report a concern   February 7, 2017 — Rated 10 out of 10 by S.A.A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rep worked very hard to get the stains out of our new carpet!

Report a concern   February 7, 2017 — Rated 10 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Responsive to quick turnaround. Technician was efficient and pleasant.

Report a concern   February 7, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean carpet when finished

Report a concern   February 7, 2017 — Rated 10 out of 10 by James Fults Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional

Report a concern   February 7, 2017 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and friendly technician

Report a concern   February 7, 2017 — Rated 9 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well I have used your company in the past and just love that the carpet looks as if it is brand new. The product is free of chemicals so the old stains don't come back and are healthy.

Report a concern   February 7, 2017 — Rated 5 out of 10 by R.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Puddles of water left on all the tile areas i had cleaned. Had to go back and clean all of it because it left water spots

Report a concern   February 7, 2017 — Rated 10 out of 10 by Toni & Dennis Underwood Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. My carpet is cleaner and stays that way longer than when I used other companies. Their personnel are very professional and efficient. Thanks, Zerorez!

Report a concern   February 6, 2017 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man cleaning the carpet was very professional and the carpets are very clean. I am very happy with the service.

Report a concern   February 6, 2017 — Rated 9 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Texh was very good. He explained everything and I was comfortable that he wasn't trying to yodel me.

Report a concern   February 6, 2017 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there's no residue. I feel like my carpets and floors are cleaner than if I used another company that uses other chemicals.

Report a concern   February 6, 2017 — Rated 9 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I normally like the quality of the work done, the friendly and professional demeanor of the associates and the price.

Report a concern   February 6, 2017 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets the carpet cleaner & fresher than anything or anyone else. The Technician, Seth, he was just the BEST !!! He really listened to me & REALLY cleaned that carpet!! Out of a 1-10, he gets a 12 Thank you


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