Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 12, 2017 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets feel wonderful! The service tech was knowledgeable and friendly.

Report a concern   February 12, 2017 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans well. No residue.

Report a concern   February 12, 2017 — Rated 10 out of 10 by Susan Curran Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job of cleaning my carpet and very professional and knowledgable technician

Report a concern   February 12, 2017 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff was friendly and helpful. The service was affordable and prompt. The products are clean enough for our health conscious family.

Report a concern   February 12, 2017 — Rated 10 out of 10 by A.C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have 12 year old carpet that is pretty worn. It looks so much better.

Report a concern   February 12, 2017 — Rated 5 out of 10 by B.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician did a very good job, however, I am unhappy with the tile/grout. He did a test on some of the stains in the grout. It looked as if they were gone. I received 100 sq feet free with offer. With that being said, I had the rest of my tile/grout done. The stains are still there. I need one of two things done, someone to come back and "concentrate" on those areas or a refund for the tile/grout.
Was very satisfied with the carpet cleaning part of the job even though it does take a long time to dry even with fans.
I am an avid viewer of Good Morning Texas and that is where I first saw your advertisement

Report a concern   February 12, 2017 — Rated 10 out of 10 by Rebecca Miller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets looked amazing and James, our technician was amazing, so kind, professional and courteous!!

Report a concern   February 12, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like the fact that you do not use any chemicals but the carpet and tile look amazing! The technician was very professional and efficient. Thank you Zerorez!

Report a concern   February 12, 2017 — Rated 10 out of 10 by Robyn Barnes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clear about what they would and wouldn't do. The service men were also very professional and friendly. I liked that they called me by name and took the time to answer all of my questions thoroughly.

Report a concern   February 12, 2017 — Rated 2 out of 10 by J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

yall didn't show up on the time promised!The day was lost for things that needed to be done

Report a concern   February 12, 2017 — Rated 10 out of 10 by Greg Spencer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your Satisfaction Guarantee. No after smell. Professional technicians.

Report a concern   February 12, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent cleaning and excellent service. I'm very happy with Zerorez

Report a concern   February 12, 2017 — Rated 10 out of 10 by Georgia Smiley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician's are awesome. Dave Thomas did a great job for us.

Report a concern   February 12, 2017 — Rated 10 out of 10 by W.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was professional and respectful of my time. He did a very good job. It was easy to schedule for service.

Report a concern   February 12, 2017 — Rated 10 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My 10 year old carpeting always looks new after being cleaned by your company.
Your technician Greg is prompt courteous, so pleasant and professional, which is why I request he be the one to
To clean my carpet. He does an incredible job!!!!

Report a concern   February 12, 2017 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service person did an excellent and thorough job.

Report a concern   February 11, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   February 11, 2017 — Rated 10 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean

Report a concern   February 11, 2017 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service. Carpets came out very clean. Service Tech did an excellent job and explained every step of the way.

Report a concern   February 11, 2017 — Rated 10 out of 10 by Jennifer Bensky Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your services were recommended to me by my former landlord. GREAT service. Super nice technicians. A++

Report a concern   February 11, 2017 — Rated 10 out of 10 by Teresa Cavanaugh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin Harrison did a great job explaining & then cleaning all the carpet throughout our home. He is professional & curtious. I also appreciate the scheduling process. We plan on having more work done with Zerorez!

Report a concern   February 11, 2017 — Rated 10 out of 10 by Hardeep Malhi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The knowledge of the tech Joe and a wonderful customer service that is hard to find these days
He did an excellent job.

Report a concern   February 11, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was awesome.

Report a concern   February 11, 2017 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lack of chemicals and very knowledgeable technicians

Report a concern   February 11, 2017 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin did s super job!!!

Report a concern   February 11, 2017 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean, clean, clean!

Professional!

Report a concern   February 11, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality business, on time and explained things well. Tech was very personable. Carpets came out excellent.

Thx for the great work.

Report a concern   February 11, 2017 — Rated 9 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness of technician'so arrival and speed in which area dried.

Report a concern   February 11, 2017 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service and quick drying. Representative work was outstanding

Report a concern   February 11, 2017 — Rated 10 out of 10 by Emmett and Trisha Foster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Serviceman was courteous and attentive. Accommodating and fast. He was very knowledgeable and hard working which we appreciated.


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