Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 20, 2017 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was very personable and explained each step of the process.

Report a concern   February 20, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and eco friendly

Report a concern   February 20, 2017 — Rated 10 out of 10 by A.J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Perfection, and the service provided by Ricardo

Report a concern   February 20, 2017 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

JAMES WAS CONCERNED OF MY ISSUES OF STAINS AND DID A GREAT JOB.

Report a concern   February 19, 2017 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work, reasonable price, very nice technician.

Report a concern   February 19, 2017 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, prompt on time and did an excellent job.

Report a concern   February 19, 2017 — Rated 10 out of 10 by Leroy Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly on time service and price manageableservice

Report a concern   February 19, 2017 — Rated 10 out of 10 by W.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality work, technician was great and did a good job. Very happy.

Report a concern   February 19, 2017 — Rated 10 out of 10 by Rosemary Martinez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff and great cleaning results

Report a concern   February 19, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THE PRODUCTS ARE CLEAN AND DONT LEAVE A RESIDUE. THE TECH WAS KIND AND RESPECTFUL

Report a concern   February 19, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You always send great employees who are wills to get the job done and try to please the customer.

Report a concern   February 19, 2017 — Rated 10 out of 10 by J.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great and the service technician was very nice v

Report a concern   February 19, 2017 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin was great. Carpet and tiles look and feel fabulous

Report a concern   February 19, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ourtechnician was great!

Report a concern   February 19, 2017 — Rated 5 out of 10 by L.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician at the last service did not clean some areas even though I told him hitting every area except one area I specifically omitted was the most important to me. I stressed hygiene was my goal over getting stains out. He missed several areas and did not ask for help or even tell me he missed them. I did not discover that he missed a large area under a bed that has 16 inches of clearance until hours after he left. I am most disappointed because I was not made aware of this and I could have moved it if it was not possible for him to access this area. The technician the week before was extremely helpful and I have only praise for him.

Report a concern   February 19, 2017 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great and josh, was very nice and professional. I will definitely ask for him again

Report a concern   February 19, 2017 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff and like that there is no toxic chemicals used on the carpets!

Report a concern   February 19, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you do not use soap and my carpets look brand new when you are finished. Also I like the price you offer too. Your service team is always professional and courteous.

Report a concern   February 19, 2017 — Rated 9 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quick drying time, and the fact that all the furniture legs and floor edges did not get sprayed.

Report a concern   February 19, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like that the products don't leave any soapy residue. The technicians are very professional and work very hard to do an excellent job make sure that customer is happy with their service.

Report a concern   February 19, 2017 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Joe Vasquez was very professional and caring. I was impressed with his professionalism and the service he provided.

Report a concern   February 19, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   February 19, 2017 — Rated 10 out of 10 by Christi Schmidt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean my carpets are now was not just advertising hype. It is fact! My tiles look brand new with the tile cleaning that was performed. Zerorez made a believer out of me!

Report a concern   February 19, 2017 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning with hot water only. Customer service is really good.

Report a concern   February 19, 2017 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don't use harsh chemicals to clean. The carpets came cleaner than expected. The tile looked like brand new. Your representatives were knowledgeable and polite and did a great job.

Report a concern   February 19, 2017 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like all your products and services. You have cleaned our carpets and the tile grout in years past. Your products are great at getting tough stains out of the carpet. My technician, Seth, who came out last Friday, 2/17, was the best technician I have had. He did a superb job. My carpets look great. Thanks.

Report a concern   February 19, 2017 — Rated 0 out of 10 by J.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You could have cleaned your machine from the previous job before cleaning my carpets. Your technition scattered hair and whatever else all over on my carpet. To make matters worse, he didn't even bother to pick it up, I did. Extremely unprofessional.

Report a concern   February 18, 2017 — Rated 10 out of 10 by David Cohen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kluv radio kept bragging about your service so we wanted to try and it was fantastic. Our carpets were real bad and we were shocked how great they looked.
We are hooked and will only use your services from now on.

Report a concern   February 18, 2017 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was pleased with the re-cleaning of my carpet. The carpet looked better instantly and the person cleaning the carpet was very professional. He explained exactly how the service worked and gave pointers on how to keep the carpet looking clean. I will call Zerorez again in the future. Thanks for working with me on the re-cleaning of my carpet to insure that I was 100% satisfied and I am.

Report a concern   February 18, 2017 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No toxins or chemicals. Natural formulas


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