Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 11, 2017 — Rated 10 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast service, friendly people. clean floors

Report a concern   February 10, 2017 — Rated 9 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and friendly

Report a concern   February 10, 2017 — Rated 10 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and knowledgeable employees

Report a concern   February 10, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo was very professional and he did a great job,

Report a concern   February 10, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

chemical free and cleans.

Report a concern   February 10, 2017 — Rated 8 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

On this appointment, my furniture was not moved or cleaned under like all previous visits from Zerorez. Usually, the lighter furniture, i.e. all tables and chairs wind up with small pieces of styrofoam under them, but not this time. I am wondering if your guidelines have been changed?
Also, the "special" associated with the service I chose, was not properly communicated to the technician. He did ask for this to be fixed before he left, however.
Thank you.

Report a concern   February 9, 2017 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was prompt and efficient. He provided information and answered all my questions. He was courteous and did a great job.

Report a concern   February 9, 2017 — Rated 10 out of 10 by D.R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great techs - friendly and helpful!

Report a concern   February 9, 2017 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave did a fantastic job on my carpet. He was one of the best technicians we had ever had.
I would definitely want him to return.

Report a concern   February 9, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician thoroughly explained all of the procedures, so I had a very good understanding of what he was doing. The technician was very courteous and knowledgeable.

Report a concern   February 9, 2017 — Rated 10 out of 10 by Brent Norman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price was exactly as estimated. Technician showed up exactly on time. Results were excellent.

Report a concern   February 9, 2017 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No order, carpet seems clean.

Report a concern   February 9, 2017 — Rated 9 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

AWESOMENESS!!!!!

Report a concern   February 9, 2017 — Rated 7 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be honest about the prices up front. I knew that the $33 special was just to get in the door and I was expecting to pay more, but the dog and pony show to get me to spend more is insulting

Report a concern   February 9, 2017 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Guy was friendly, knowledgeable, and answered all my question.
Carpet looked great, and tile was so clean looking.

Report a concern   February 9, 2017 — Rated 10 out of 10 by L.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results and very professional associates.

Report a concern   February 9, 2017 — Rated 10 out of 10 by Eric Scott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Just water

Report a concern   February 9, 2017 — Rated 10 out of 10 by Katheryn Gordon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave thomas was professional and knowledgeable about the products.He did a excellent job.

Report a concern   February 9, 2017 — Rated 10 out of 10 by Lisa / Debbie Evans Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was d9ne on time and everything looked great!

Report a concern   February 9, 2017 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, professional, effective

Report a concern   February 9, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are actually CLEAN when the crew leaves. No Residue

Report a concern   February 9, 2017 — Rated 10 out of 10 by Barbara Chambers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product produces results that are satisfactory to me. Your employee, Fred, was efficient and prompt. I will use your service again.

Report a concern   February 8, 2017 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great and tile looks like new.

Report a concern   February 8, 2017 — Rated 10 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

End result-carpets look great

Report a concern   February 8, 2017 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great !!!

Report a concern   February 8, 2017 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Really got my carpet and chairs clean!

Report a concern   February 8, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The use of water and no chemicals

Report a concern   February 8, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tell you upfront about costs. Technician was prompt, polite, and hardworking. Cleaned an old upholstered chair and it came out looking and smelling almost new. Plus, it remained its softness. The chair was barely damp after all that! I've listened to the ads on KRLD for years, and their claims, at least in my case, were true. Would definitely recommend!

Report a concern   February 8, 2017 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and cleaning very effective

Report a concern   February 8, 2017 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How good of a job the tech did and the amount of time for carpet to get dry.


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