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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The friendliness and professionalism of the technician and the safe way of cleaning.
Very professional and prompt service. The technician was A+ Grade.
The service was good. Three tech was very nice.
No chemicals,on time,friendly.
Very good with carpet making it look new
Your tech that came out did a great job and had a very professional good attitude.
Your company always do a great job and the tech support are very polite. My only complaint is the girls on the phones are somewhat rude,
The technician was very friendly and explained the process to me. However I was disappointed in how the
Carpet did not clean up very well
The carpet is pretty old but I have
Seen demonstrations on Good
Morning Texas that appears you
Can do amazing cleaning on old carpet.
The service was ok - I was disappointed with the pet treatment. It didn't seem to help with the smell at all. Right after the treatment it seemed to be less, but it may have been the fragrance was masking it. A day later after the carpet had dried, the smell came back.
Excellent customer service and excellent results
The carpet is clean
The tech who came, Joseph, was knowledgeable, went about his work, showed me pictures of the ducts, at the end carried on a conversation, telling me about the company's history and the way the company does carpet cleaning. We also talked about the vacuum cleaner and I shared my history of using GE vacuums at an early age. All in all a good experience about a messy job.
on time; fast; carpets look good;
The professionalism and courtesy.
Great service from a friendly staff.
I felt like once the service man got here it was one long sales pitch. Originally I thought my entire bill would be about $400.00. Well it ended up being $1,000. But I knew that pets had lived here previously. So I added that. Which ended up causing me a lot of issues. I thought he would get out all the pets stains with the process, which he didn't do. The reason I know is that I had a small bathroom flood, and when I soaked up the water, there was lots of yellow pee stains on my white towels. I will be calling you to find out more about what should have happened and didn't.
Margaret Last name removed
Great service
Free spot treatment and move furniture
The representative you sent out to take care of our carpet did a great job considering the age of the carpet. Very polite and a hard worker. My only concern is when we set up the service call I ask the representative if they use a machine that had a brush on it to be able to work the areas that were stained. She said they could brush out the stained areas. I understand that it might be impossible to get all the stains out. I think if you all had some kind of power brush that might help get more of the stains out. Over all we are pleased with the job. Thanks
I was able to get an appointment quickly, the technician was great and the carpet looks so much better!
Excellent job, as always!
Very courteous and professional.
Your technicians are always professional and they do a good job.
It did a fine job
Nothing was moved(end tables, changing table or the 30 inches away from bed on side of bed.
The main guy was training a new guy. What they did is very good but we shouldn't have this many omissions
Pricing seems overly expensive, especially on stand alone carpets
Great cleaning and courteous techs!
My carpets look great!
The product is non-toxic and smells clean. It cleans as advertized and the technician was friendly and completed the work in a diligent and timely manner.
Great job with no sales pitches or hiddden costs!