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based on 83970 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your representative was very knowledgeable about your product and I am very happy with the result.
Did a good job on the cleaning and the tech was friendly and outgoing.
I am very much indeed pleased with the services provided by Mr. Seth Smith. Prior to start he explained and went over everything in detail in terms of what to expect. Thanks.
Not Sure.
our technicianTrevor Davenport was very nice and explained everything he was doing and had done.
technicians have consistently been courteous; carpets seem clean and do not get dirty quickly / I assume due to the fact that chemicals are not used
The cleanliness of the carpet. No residue. Also the technicians are fabulous!
I am happy with the lack of product left in the carpet. We had some areas that were badly stained and the stains were much improved by the cleaning.
The technician was courteous, on time and did a professional and great job cleaning our carpet and tile
I like that there are no harsh chemicals used.
Friendly service, eliminated spots
Awesome work, great people!
The technician told me he got a big spot out that he didn't get out and I didn't see it till he left
I would recommend zerorez. This is the best carpet cleaning I have had and I have used them in the past. The only problem this time was that a stain was left in one of the rooms that did not exist previously.
Professional staff, non toxic products.
Normally when we clean our carpet, the next day the carpet is stiff and doesn't feel 'clean'. This experience was different. The carpet was soft and plush
After the quoted price ended up being only 1/2 of the final price, we expected that, and were told the cat urine smell would be gone. We were told it would take 4 gallons of the $75 solution to clean the spots in 1 room. There were only a few spots and after spending $621 when we were quoted $370ish we expected to get what we were promised. The 2 high traffic areas were not cleaned very well either. He didnt move anything out of the way, small wooden foot stool and other things like that. Was expecting more. He was a very nice man however
Plus I am supposed to get a $100 gift card to Fullers Jewelers.. didn't get that either. I will be calling so we can get this taken care of.
Leaves the carpet very clean and brings it back to life!
I liked having my
carpet cleaned without the use of harsh chemicals.
The technician was terrific and the job he did was outstanding. The cleaning gave my carpet a new life.
Everything
Service technician very good
Easy setup and friendly staff.
No harsh chemicals. Carpet and tile floors look amazing!
I liked the friendly technician
Water did not saturate my couches. They both looked almost new.
Carpets took a little longer to dry.
The pre treatment of the carpet made a huge difference even before they started to clean the carpet. Our service tech Aaron Hicks so very nice and professional. Aaron was also very patient with my 87 year old Dad who loves to talk. When my dad would offer up suggestions Aaron would stop his machine and listen to what ever my dad had to say. (even laugh at his jokes) Thank you for making this a great experience. G. Ackerman
Friendly and on time staff
My technician for the two jobs completed at 205 Pheasant Ct. Bedford, Tx and 3237 Creighton Ln. Bedford, Tx. Was excellent! I would definitely want him to return for future service. Carpets and tile look amazing.