Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83970 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 10, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism of your staff and determination to provide the best service

Report a concern   January 10, 2017 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A good customer service.

Report a concern   January 9, 2017 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

our carpets look much better and there is no chemical residue.

Report a concern   January 9, 2017 — Rated 8 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

This last time, we didn't get the stains out. I didn't realize it until it dried. We have always gotten them out before.

Report a concern   January 9, 2017 — Rated 10 out of 10 by Susan Khorwen. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent!

Report a concern   January 9, 2017 — Rated 10 out of 10 by Cathy Stearns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that Jay took his time to explain the process to us and even looked up our past experience with Zerorez. Our first experience was below average, but we wanted to give the company a second chance and it paid off. I look forward to using them in the future, as they did an excellent job the second time!!

Report a concern   January 9, 2017 — Rated 7 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Need to downplay the upselling although Jaylon did a great job.

Report a concern   January 9, 2017 — Rated 9 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was great

Report a concern   January 9, 2017 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowlegable and friendly team to work with.

Report a concern   January 9, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was great, the service technicians arrived in a timely manner and got the job done!

Report a concern   January 9, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keith who cleaned our home was knowledgeable, professional, and did an excellent job. Got up pet stains that were there before we moved in to this rental home.

Report a concern   January 9, 2017 — Rated 10 out of 10 by L.L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There was no cover up smell afterwards. In other words no artificial sweet smell the young man who came was very professional and careful.

Report a concern   January 9, 2017 — Rated 10 out of 10 by micheal williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and courteous. Carpet was very clean when he finished.

Report a concern   January 9, 2017 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product cleans good and company does a good job.

Report a concern   January 8, 2017 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trevor was very polite and professional. He did a great job.

Report a concern   January 8, 2017 — Rated 10 out of 10 by Christen Richardson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The friendly and professional service.

Report a concern   January 8, 2017 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like that there's no soap products and even with berber carpet it dried quite quickly. Service man was very professional and polite.

Report a concern   January 8, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the use of hot water vs. detergent/chemicals for cleaning.

Report a concern   January 8, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product is very well for being environmentaly friendly, talk about friendly and knowledgeable was our carpet man.keep up the great work

Report a concern   January 8, 2017 — Rated 9 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product and personable technician

Report a concern   January 8, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. I especially appreciated that I was not subjected to a sales pitch to buy additional services.

Report a concern   January 8, 2017 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had just bought our new home and the owners had 2 dogs indoors . We asked that they shampoo the carpets prior to us moving in . The day we got the keys we went by there and as soon as I opened the door you could smell dog . They had used a local carpet cleaner . My husband decided to call your company since we always hear it on the Christian station. The technician was very friendly and explained every step he was doing . I'm very happy and satisfied cause I do NOT smell dog anymore . Yall did a fantastic job !!!!!

Report a concern   January 8, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We are always so pleased with your product and services. Thank you again!

Report a concern   January 7, 2017 — Rated 10 out of 10 by D.A.C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech and the great work

Report a concern   January 7, 2017 — Rated 7 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Drying time

Report a concern   January 7, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Personnel, products, and service were great!

Report a concern   January 7, 2017 — Rated 10 out of 10 by Betsy Darling Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician awesome carpet looks great !!! No crazy chemical smell

Report a concern   January 7, 2017 — Rated 10 out of 10 by Mary Kay Swenson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was so friendly and professional. (Jose)

Report a concern   January 7, 2017 — Rated 10 out of 10 by Amanda Whisonant Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They're safe, clean, and reasonably priced! Jay was fantastic. We'll definitely use them again in the future!

Report a concern   January 7, 2017 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals


Privacy Policy