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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professional, on time, explained the process, did not interfere with my business day, did a good job.
The technician was courteous and did an excellent job. There was no pressure to buy more services.
The technician was wonderful to work with. He explained options, and delivered excellent carpet cleaning services!
This is the second time I've utilized Zerores for carpet cleaning, and once again, they have far exceeded my expectations!
I only have one company to use for cleaning carpets, and it is Zerores!!
I like the results! Scheduling is quick and easy, and the people who come to do the work are polite and helpful.
Professional and services
torrence was terrific. Very professional, courteous, explained my options thoroughly, and pleasant. His service was perfect.
Outstanding!!!
No soap residue.
I loved the way my 20 year old carpet looked after your technician, Aaron, cleaned it!!! I may not have to replace it as soon as I thought, ha! Also, Aaron was so polite, courteous, positive, & professional! I will certainly ask for him again! You have a great employee in him!
The guy who came and cleaned was a true professional. I highly recommend you!
The service and the expertise was great on site
When you call, the quote does not reflect the reality ... need more probing questions, different case scenario so customer knows what to expect ... I have been quoted $130 and end up at $500.
No room to think about it
The information about the condition of our carpets and the various options for treatment were very well explained by Hayden. The amount of work and time he performed was tremendous! He is an excellent representative of Zerorez and we will be requesting his services in the future. Thank you Hayden.
fast, efficient, and professional.
Great service
not send technicians that are rude and rush through the cleaning
Minimal impact on the environment and they work!
I had the most wonderful service!! And my carpet feels and smells amazing!! I will certainly use Zeroez again!
very professional.
Y'all always do a great job in getting our carpet to look like new. Your techs are friendly, helpful and have taken the time to explain how to prevent stains when spills happen. We will continue to use and recommend Zerorez.
Same day service, affordable
Service person showed up on time, was polite and professional and did a great job!
The cleaning process was a big improvement over the company that did my carpets last year. So far, I am very pleased with the result.
Great service
The technician did everything to ensure I was satisfied.
Easy to schedule; technician was punctual, polite, and thorough; carpets look great; and very important, the tech did not try to upsell other services.
Joshua was great. Service was fantastic. Everything we could have hoped for.
The stain in my room was not removed. The cleaning of my stairs were great, my bedroom was mediocre.
Cesar was able to inform us of everything that was truly needed and fully informed us on what has happened to or carpet
Better customer service and willingness to help.from our technition.
Everthing! I wish I dint have to keep asking for the trucks to park where its exhaust does not kill my grass by the street though! The technician tried to park in a manner/ location that wouldn't blow on our yard but, low and behold, we have a dead spot I will have to replace that appeared after he left.