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based on 83969 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It seemed very clean and left no residue on the carpets. The technician was quick and thorough.
Looks like he did a very good job on cleaning our carpets. Was very friendly and professional.
The carpeting looks new after cleaning. There are no environmental concerns about chemicals or phosphates with ZR
Professionalism.
Customer service was great
Professional and timely
Our son had got silly putty in his carpet and Zerorez technician was able to get all of it out. Needless to say he exceeded our expectations and did a fabulous job.
My carpets still have many stain. I paid twice as much as I normally do , and in spite of ad claims, I am looking at most of the ammeter spots.
I AM SO SISAPPOINTED.
Punctual as well as a good job.
Ease in making appointment, rapid response to my need, knowledgeable technician, sincere concern that I was happy before departing.
Very careful with the carpets, and conscientious as well.
They arrived on time. Were very nice and orifessional. Did a great job. Went over everything before they left
Cleaned up the carpet nicely, no residue odor from chemicals. Joe was WONDERFUL! He explained everything, and did the job quickly, efficiently, pleasantly and thoroughly.
rugs are cleaned without strong chemicals.
How about what I don't like........I get a two hour window, a call that the worker will be late and I am held hostage until he shows up to clean my carpet. If you are going to sell other services at an appointment, you need to allow more time between customers. 'Nuff said.
Very clean and the tech was very nice. I don't like that fuller's Jewellers coupon you had to buy something to get the $100 dollars off. Thought it was a gift card that didn't expire.....
Both of the technicians who came to my home were extremely professional, polite, and friendly. When my first cleaning resulted in a stain from the pet treatment, they sent someone out to fix it at no charge and were helpful about advising how to treat and prevent the pet stains on my own.
Good service from the technician. He appeared to care to work to get the worse of the spots out of the carpet.
Carpets look rejuvenated after the cleaning
Great service.
I love that there are no chemicals and I love what a great job you always do
I like that there are no harmful chemicals and it didn't take long. Drying time was quick.
Very friendly and seem to do a good job. Carpet looks great!
Always get good results. Friendly technicians.
Ed was wonderful we would love to have him again!
promptness,,, friendly technician, ease of scheduling appt. confirmation of appt and tech arrival time.
A,quality service.
The technician was very knowledge.
When I made the appointment for carpet cleaning I did not request upholstery cleaning. However, without requesting permission, one of the technicians cleaned a spot on my light colored sofa in an effort to sell additional unrequested services. It left a spot on the sofa that required additional cleaning by the other technician. While the spot was fixed, I did not appreciate having to deal with it at all. It would better to ask permission before creating spots on items that should not be touched.
The young man was great very professional and did a awesome job
I like the reduction of soaps and the professionalism of the employees