Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84664 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 2, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was thoughtful and polite. We received a great cleaning. And he was on thermite on time!

Report a concern   July 2, 2017 — Rated 8 out of 10 by R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Add a heavy traffic area cleaning within your initial quotes

Report a concern   July 2, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had my air ducts cleaned and I can tell an immediate difference in my air quality. I feel so much better knowing I'm breathing more clean air than I was before! I also like the array of services offered to improve the health of your home...carpet cleaning, mattress cleaning etc.

Report a concern   July 2, 2017 — Rated 0 out of 10 by S.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You were unable to clean my carpet thoroughly. There were many spots (basically dirt) that were left behind. This was after I was convinced that I needed the upgraded clean in which I payed for. So what you could do is get the stains out of my carpet.

Report a concern   July 2, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do an excellent job

Report a concern   July 2, 2017 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a fantastic job!!!

Report a concern   July 2, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products and friendly,knowledgeable technicians

Report a concern   July 2, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and friendly technician

Report a concern   July 1, 2017 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My experience with Zerorez and Robert, the service tech, was excellent. Robert was very professional, pleasant and friendly. My tile floors look amazing after the cleaning. I am very please with the results of both carpet and tile cleaning. I will definitely call on you again. Thank you very much for an excellent job.

Report a concern   July 1, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service technician

Report a concern   July 1, 2017 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, fast.

Report a concern   July 1, 2017 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Finley and Timmy did a great job on our carpets including removing stains, like time we had already given up on The stains in one of our rooms but they came out all without using harsh or dangerous chemicals. And that's really important especially because of our small grandchildren who play sometimes with their faces down on the carpets all the time. the best thing about Zerorez besides the fact that they do a fabulous job is that they are friendly and willing to give anything a try to satisfy. So kudos to your all-Star team, Seth!

Report a concern   July 1, 2017 — Rated 10 out of 10 by W.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! The tech was on time and was very informative. When the service was over I was so impressed with the way the carpet turned out!

Report a concern   July 1, 2017 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best carpet cleaning I have seen.

Report a concern   July 1, 2017 — Rated 10 out of 10 by K.K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet stains disappear leaving no residue.

Report a concern   July 1, 2017 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez came to my house when they were scheduled, and my technician was knowledgeable and professional. I will definitely use their service again.

Report a concern   July 1, 2017 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Their technicians are knowledgeable and useful . The technician was able to answer all of my questions. He was very friendly and careful.

Report a concern   July 1, 2017 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech, Edwin, was thorough, friendly, did a good job in a timely manner.

Report a concern   July 1, 2017 — Rated 10 out of 10 by W.B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There are no chemicals used and left in the carpet. The gentleman that cleaned our carpet and tile was very courteous.

Report a concern   July 1, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was so nice and helpful with out being pushy!!

Report a concern   July 1, 2017 — Rated 10 out of 10 by R.H.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Have used Zerorez for year....always does an excellent job!

Report a concern   July 1, 2017 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very polite and professional.

Report a concern   July 1, 2017 — Rated 0 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Came in advertising 3 rooms for $99. Let charging me $1,400. Had an expectation that the service would actually cost me somewhere around $500. Not nearly 3 times that much.

Very disappointed.

Report a concern   July 1, 2017 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products are clean and effective.

Report a concern   July 1, 2017 — Rated 8 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

This is the first time I have been dissatisfied with Zerorez. I had them back out again and the guy said it could be just wear and tear instead of dirt. He went over it again and funny, it was removed! My carpet is only about 10 years old and there is only 2 in my family. They advertise to remove "even paint" from your floors and so they always have and they have not tried to convince me it was other than soil on the carpet. He was very nice and the rest of the house looks very nice and I did not like to have a second one come out, but it was dirt and it did come out. Both guys were very nice. Thank you.

Report a concern   July 1, 2017 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets looked great after being cleaned and even better the next day. The technician was very helpful, knowledgeable and profressional.

Report a concern   July 1, 2017 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

its suppose to be good deep down cleaning with un harmful chemicals.

Report a concern   July 1, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service.

Report a concern   July 1, 2017 — Rated 10 out of 10 by M.K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and thorough.

Report a concern   July 1, 2017 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The way my carpets look after a cleaning


Privacy Policy