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based on 83960 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Alvin, the cleaner, came promptly and was very courteous. We were pleased with his work. I have already recommended your company.
It was quick and the carpets came out very clean.
Like the idea of no chemicals used to clean carpet. Always a very clean result and the stains never come back. The Technicians are always awesome and knowledgeable.
Carpets stay cleaner longer
The technicians were very knowledgeable and courteous. My carpets and tile look, feel and smell clean, especially the areas heavily stained by our pets.
The carpets look brand new amd smell great! The service from Justin Watts was awesome!
I selected zerorez because I did not want harsh chemicals used.
The tech arrived on time, was very professional, did a great job, and my carpet is really clean. I was very pleased with the service. First name removed W
On time , very respectful, kept it clean.
your technician was polite and careful
I had to ask my technician to go over specifics parts of the couch that didn’t get clean 3 different times. I would love if they would be more thorough without having to prompt over and over.
Charles Wood, your technician, was very polite while explaining everything he was going to do for us. He did an excellent job. The best carpet cleaning we have ever had. We would specify Charles again when we need this service.
Ease of appointment setting, pre arrival call, speed of service and bonus gift certificates!
I haven’t really found this product to be any better than other companies I have used in the past. It’s actually pretty pricey even with the deals, but if someone didn’t have a pet, I would suggest their services to them. The $75 gallon additional pet fee is a little high for my liking and we had to end up purchasing 2 gallons worth. Also, they charged me $60 to clean a hallway!!!!! It got quite expensive, but I do like that they don’t use soap that will leave a residue.
My carpets look. fantastic. and the kitchen tile and grout are tan again instead of 50 shades of grey!!!! Tee hee ! Thank you Zerorez, I'm ready for the holidays. Will have you do my orientals this spring. the gentleman that represented you is a real asset. Polite, thorough and he deserves a raise!
The man that came and did my floors was very polite and did a fantastic job!! The floors look so great! I am very pleased!
Effectiveness
Technician was on time, friendly, and did a great job.
Well , it is a great cleaning. My technician was very nice and professional.
once again Zerorez has delivered a phenomenal customer experience. My mother passed away this week and I had family coming in to town for the funeral. I needed the carpets cleaned quickly. you all were able to schedule someone to come out 2 days after I called. Charles the technician was professional, courteous, friendly, thorough and quick! The carpets look great and the house looks so much better. That's why I continue to call you when I need carpet cleaning services.
Cleaning doesn't result in a residue that attracts dirt. Carpets stay clean and fresh much longer.
Very prompt, friendly and thorough.
Friendly service and good workmanship.
I like the way the technician worked. He really worked very hard.
My technician Torrence was professional and very nice at the same time! Would definitely recommend this company!
They did a great job! Our carpets are super clean!
Some of the spots came back.
you use bait and switch to get customers. Then when someone calls and says they are interested in an advertised special you don't want to honor it
The professionalism and how the tech talked to me so down to earth and explained everything was really appreciate it plus the end result was exactly what I needed thank you so much

Very diligent and professional staff. The feeling of carpet when it's done.
The technician that did this last cleaning was very focused on making the flooring lok,Wesley nice.