Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83960 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 11, 2017 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very diligent and professional staff. The feeling of carpet when it's done.
The technician that did this last cleaning was very focused on making the flooring lok,Wesley nice.

Report a concern   November 11, 2017 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alvin, the cleaner, came promptly and was very courteous. We were pleased with his work. I have already recommended your company.

Report a concern   November 11, 2017 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick and the carpets came out very clean.

Report a concern   November 11, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Like the idea of no chemicals used to clean carpet. Always a very clean result and the stains never come back. The Technicians are always awesome and knowledgeable.

Report a concern   November 11, 2017 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets stay cleaner longer

Report a concern   November 11, 2017 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very knowledgeable and courteous. My carpets and tile look, feel and smell clean, especially the areas heavily stained by our pets.

Report a concern   November 11, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look brand new amd smell great! The service from Justin Watts was awesome!

Report a concern   November 11, 2017 — Rated 9 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I selected zerorez because I did not want harsh chemicals used.

Report a concern   November 11, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech arrived on time, was very professional, did a great job, and my carpet is really clean. I was very pleased with the service. First name removed W

Report a concern   November 11, 2017 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time , very respectful, kept it clean.

Report a concern   November 11, 2017 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

your technician was polite and careful

Report a concern   November 11, 2017 — Rated 7 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had to ask my technician to go over specifics parts of the couch that didn’t get clean 3 different times. I would love if they would be more thorough without having to prompt over and over.

Report a concern   November 11, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles Wood, your technician, was very polite while explaining everything he was going to do for us. He did an excellent job. The best carpet cleaning we have ever had. We would specify Charles again when we need this service.

Report a concern   November 11, 2017 — Rated 9 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of appointment setting, pre arrival call, speed of service and bonus gift certificates!

Report a concern   November 11, 2017 — Rated 5 out of 10 by M.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I haven’t really found this product to be any better than other companies I have used in the past. It’s actually pretty pricey even with the deals, but if someone didn’t have a pet, I would suggest their services to them. The $75 gallon additional pet fee is a little high for my liking and we had to end up purchasing 2 gallons worth. Also, they charged me $60 to clean a hallway!!!!! It got quite expensive, but I do like that they don’t use soap that will leave a residue.

Report a concern   November 11, 2017 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look. fantastic. and the kitchen tile and grout are tan again instead of 50 shades of grey!!!! Tee hee ! Thank you Zerorez, I'm ready for the holidays. Will have you do my orientals this spring. the gentleman that represented you is a real asset. Polite, thorough and he deserves a raise!

Report a concern   November 11, 2017 — Rated 10 out of 10 by E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man that came and did my floors was very polite and did a fantastic job!! The floors look so great! I am very pleased!

Report a concern   November 11, 2017 — Rated 10 out of 10 by B.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effectiveness

Report a concern   November 10, 2017 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time, friendly, and did a great job.

Report a concern   November 10, 2017 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well , it is a great cleaning. My technician was very nice and professional.

Report a concern   November 10, 2017 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

once again Zerorez has delivered a phenomenal customer experience. My mother passed away this week and I had family coming in to town for the funeral. I needed the carpets cleaned quickly. you all were able to schedule someone to come out 2 days after I called. Charles the technician was professional, courteous, friendly, thorough and quick! The carpets look great and the house looks so much better. That's why I continue to call you when I need carpet cleaning services.

Report a concern   November 10, 2017 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning doesn't result in a residue that attracts dirt. Carpets stay clean and fresh much longer.

Report a concern   November 10, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt, friendly and thorough.

Report a concern   November 10, 2017 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service and good workmanship.

Report a concern   November 10, 2017 — Rated 9 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way the technician worked. He really worked very hard.

Report a concern   November 10, 2017 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician Torrence was professional and very nice at the same time! Would definitely recommend this company!

Report a concern   November 10, 2017 — Rated 10 out of 10 by C.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job! Our carpets are super clean!

Report a concern   November 10, 2017 — Rated 8 out of 10 by V.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

Some of the spots came back.

Report a concern   November 10, 2017 — Rated 0 out of 10 by S.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

you use bait and switch to get customers. Then when someone calls and says they are interested in an advertised special you don't want to honor it

Report a concern   November 10, 2017 — Rated 10 out of 10 by D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism and how the tech talked to me so down to earth and explained everything was really appreciate it plus the end result was exactly what I needed thank you so much


Privacy Policy