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based on 85384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Just seems to be cleaner and fresher. The carpets are not soaked.
I was very pleased with your promptness and professionalism
The process was explained in detail
It was just an easy day for me
Thanks
Quality
Great service, personable staff, timely and affordable!!
Excellent. On time, knowledgeable, carpet extremely Clean
Our carpet looks very clean now! We were especially pleased with your service technician, Garrett Foster. He did a great job. He worked quickly and was very thorough. Garrett made sure to clean the corners of the room and also did a great job on the stains. He did not take any shortcuts.
I love that no chemicals were used.
I spent over $400 to have carpet thoroughly cleaned and find that the spots have returned after a week or so. Can you make this right by reapplyinhg?
Great service
Based on your demonstrations, your before and after, advertising, our results did not meet expectations based on above. We initially were going to replace carpet but opted to use your service instead. We now have missed the sale price for recarpeting , therefore we could have gotten replacement for a lesser amount and/or used money spent with your service toward cost of replacing carpet.
Cleaning machine looks very professional
My carpet is very clean.
The Carpet Techs are very friendly and they work hard to clean my carpets.
Excellent service, very professional.
Quick cleaning, dried fast, and carpet clean!
The carpet is always clean without using chemicals.
I’ve used xerorex for years and have never experienced anything except considerate workmen.
There was smell of chemicals and took it long hours to get dry
Fantastic customer service!
Professional and courteous ! Will reccommend
It meant the world to me that the technician asked why I wanted a cleaning and then made specific recommendations to achieve my goal. I ended up accepting services I hadn’t intended and declined the one I thought I wanted based on his advice. I felt he really cared about what I was trying to do for my family!
The products and service we got from Zerorez were absolutely awesome. We're in the process of putting our home on the market and so many things are going on all at once. Zerorez was quick to answer the phone and let me have an appointment right away. The Service was performed on time (in fact he was early) by an extremely professional and helpful young man who got our carpets (which were so dirty) looking like new.
My carpet looked so good and smelled so clean and fresh. The technician was so courteous and professional. The only thing negative is that the price for cleaning tile is way to high.
We have used Zerorez before, a few years ago. All went well. The carpet was dry in 4 or 5 hrs.
This last cleaning, the carpet remained wet / damp, for almost 24 hrs., even with the AC on cool and the ceiling fans on high. I don't feel the technician spent enough time on the extraction process.
Our technician did a great job! Highly recommend!
I love how you do the cleaning with heated water and no chemicals.
The guy that cleaned our carpet was very thorough!
I did not receive my call letting me know the technician was on his way.
Liked my Tech, Gary. Carpet had not been shampooed in quite a while. Looks great. Very expensive however.
Cost effective, friendly service, easy to get an appointment.
on Time, afforable, carpet looks great!
They do very thorough job. Technichan very knowledgeable and polite. Prices are best around my area
Our tech, Daryl was great. Friendly professional and hard working. Carpets look like new.