Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83956 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 22, 2018 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As the name suggests I love cleaning process (i.e. no soaps and detergents). Mr. Anderson provided exceptional service and went out of his way to be informative and answer any questions I had. Tile cleaning was exceptional as well.

Report a concern   January 22, 2018 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Alvin did a very good job cleaning my carpet.

Report a concern   January 22, 2018 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the guys do a great job

Report a concern   January 22, 2018 — Rated 9 out of 10 by N.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and polite person who came to my house. While i understand selling other products is asked of them, it is a little too much.

I wanted my carpets clean and know how it worked...very nicely shown and explained but after that, i felt i was approached several times during the visit about all sorts of other services you provide.

other than that, i am very happy.

Thanks

Report a concern   January 22, 2018 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sofa looks like new. Always courtios, polite and exce)ent work.

Report a concern   January 22, 2018 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Spot free clean carpet. Good friendly customer representatives.

Report a concern   January 22, 2018 — Rated 7 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Had zero rez out twice in less than two months. The second tech was able to get out stains that the first tech should have removed the first time.

Report a concern   January 22, 2018 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

John was courteous and very professional. We have a 3-story townhouse--and of course all the carpeting is on the stairwell leading up to and including the 3rd floor. It required some creative engineering to manage the hose, but he tackled it like a pro.

Report a concern   January 21, 2018 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo was very meticulous as he cleaned my furniture and my carpets. The cleaning products did not leave my furniture or carpet with a crunchy kind of feel but was very soft.

Report a concern   January 21, 2018 — Rated 5 out of 10 by R.F. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Listen better. You did make it right, but listen to what I need. Felt I was just pushed through the first visit.

Report a concern   January 21, 2018 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Non toxic no smell environmentally great

Report a concern   January 21, 2018 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It did not have a loud smell.

Report a concern   January 21, 2018 — Rated 9 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was good, the technician was professional and aware about all the cleaning work, the result after cleaning is remarkable.

Thanks

Report a concern   January 21, 2018 — Rated 8 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

We didn’t get the free tile cleaning or the gift card that was part of this deal. The carpet cleaning was, however, excellent.

Report a concern   January 21, 2018 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tile cleaning was good

Report a concern   January 21, 2018 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech Darius did a really thorough job. He got out some stains I wasn’t sure would come out. It’s also great to not have the carpet be super wet when it’s finished.

Report a concern   January 21, 2018 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly and professional!

Report a concern   January 21, 2018 — Rated 10 out of 10 by B.D.L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech Aaron Sissoms was great. Consulted well .... to offer other services without being pushy. He was very professional and knowledgeable. Please send him again.....for my annual carpet cleaning! Overall work was very acceptable!

Prices are a bit too high!

Report a concern   January 21, 2018 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets looked and smelled clean

Report a concern   January 20, 2018 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how the technician explained the differences between your way of cleaning and others. I also liked how he explained the other services you offer but it was not a ‘hard’ upsell. He just told me about them and then let me decide.

Report a concern   January 20, 2018 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jonathan was great!!! He did a phenomenal job in our home cleaning the carpets. He was really knowledgeable and an asset to your company.

Report a concern   January 20, 2018 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent work and the technician was extremly professional and nice.

Report a concern   January 20, 2018 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

KRLD

Report a concern   January 20, 2018 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very timely! Clean. The technician didn’t wreak of cigarette smoke or sweat. He had covers on his shoes. He was thorough and very complete in explaining everything he was going to do. He offered extra services, but he wasn’t pushy. I appreciated his professionalism.

And our carpets look amazing and smell great to boot!

Report a concern   January 20, 2018 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez before and was completely satisfied then. Would use them anytime I need carpet or upholstery cleaned.

Report a concern   January 20, 2018 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The job is always done well, techs arrive during the scheduled time and are very professional, scheduling is easy and efficient. Just good service all around.

Report a concern   January 20, 2018 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were very good about letting me know when they would arrive and they were on time.


The technician (JOHN MITCHELL) was very good with the cleaning of the rugs. He did an excellent job and was very through. He was very pleasant and asked if I needed anything else done.

Report a concern   January 20, 2018 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo did a great and complete job!

Report a concern   January 20, 2018 — Rated 10 out of 10 by K.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning service. The stain from traffic area looked clean aftetwards. The associate was very friendly and gave realistic expectations regarding various stains.

Report a concern   January 20, 2018 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and professional


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