What our clients think of us!

Service persons are so courteous, well-informed, capable! Very high quality services!

Robert was very personable and prompt, offering many helpful suggestions about upkeep both of tile and carpet.

does not smell, dries quickly

On time. Effective. Communication about process, gave options for other methods if an area didn’t clean as expected.

The stair that were "cleaned"were not done properly - I had to redo them myself - the rooms were ok

Wonderful company that uses no strong chemicals to clean carpets and tile floors. The technician was very professional and did an excellent job. As, a result my floors were spotless and non-chemical cleaning method did not affect my allergies.

Pablo was great! Explained everything very well and my carpet looks amazing!

My first experience with Zerorez was amazing. This time not so much.

The technician was pleasant enough. I feel that he could have done a better job if he had stayed off his phone.

The hallway looked clean, but one of the bedrooms did not appear to be clean. I didn't check out the bedrooms until after the carpets had dried and was so surprised and disappointed.

I now know that the Zerorez technology can be foiled by the wrong technician.

Excellent service. Very professional staff and they do an excellent job.

Very professional and kind staff

My serviceman did a great job....and he was very pleasant! I would ask for him again.

Have technician wear shoe covers even for air duct cleaning & have him vacuum up any messes he makes.

The professionalism from first contact to this survey. Jason was awesome!!!!

Very good technician, very informative. Carpets look great.

It took several calls after hang ups by the sales staff and I never got a return call from a manager. The high rating is for the great service by the technician. The office staff are very unprofessional.

I wish I could remember the name of the young man who cleaned our carpets. He worked so hard without a break, cleaning eight rooms, two hallways and stairs. He did an excellent job and was very professional. (Give him a raise!)

The carpet cleaning solution smelled great and I'm happy to know that it's environmentally responsible. I am very pleased with how the carpets look and feel now.

I also appreciated the communication I received from your office, giving me fair warning about the time the technician would come.

Nontoxic

Clean and convenient service. I also really appreciate the fast response and ability to get an appointment so quickly.

All natural and the young man who cleaned our carpet, Darius, did an excellent job.

The technican demonstrated a test patch and assured me the pet urine stains would respond well to treatment. I told him I felt after the carpet dried that the stain would still be there and he said no way, the stairs are gone.
I feel the treatment that was performed made the smell and the stains worse. The carpet is still wet and it has been over 24 hrs! I will not recommend nor use zerorez again. I would have rather had him tell me that the carpet was a loss and not waste $350.00. I asked him several times. Honesty would have been better. So now I’m out the money to your company when it could have gone to new carpet.

All

Zerorez did a great job cleaning our carpets, tile, and rugs! I highly recommend them to all of my clients and friends. Thank you, Everett Last name removed - Broker

Tristan was professional, realistic, prompt and did an excellent job cleaning our carpets! The value was exceptional and we will be repeat customers. Thanks for a great job!

Scheduling our appointment was very easy. Michael (our technician) was very informative, helpful and friendly. He was able to clean several of the stains I was most concerned about. We are very happy with the service he provided.

friendly and fast

The next day when it was dry there were dirt marks that I had to clean myself not acceptable.

I like the fact that you use environmentally sensitive materials to accomplish the cleaning.

Also, Randy R. did a great job.

Spent lots of time working on spots

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Gave good service