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based on 83956 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My service and finished product was outstanding. My technician, Charles, was nothing less than professional and detailed in explaining the process and what to expect when he finished. There were no hidden fees and didn't try to sell me anything I didn't need. I'm only upset that I've not been using Zerorez and wasting money using other companies. I will recommend Zerorez to family and friends and anyone else that might ask. My carpets and tile look fantastic almost like new. Very pleased.
Have used 4 times in 10 months due to renting a house with beige outdated carpet. A 14 year old dog is losing control, but so what. Zerorez has great techs that “get it”.
Professional; great price for a job well done
I like the lack of smell and lack of chemicals. And, the pricing is great.
I just bought a UV light and looked at my carpet... I has just as many stains as before. I thought the pet treatment was suppose to remove the stains. I paid $349.79 and expected more. Carpet looks good but just not what I expected. I'm just a little disappointed.
Good value for the amount of cleaning that was done. Also staff was friendly and knowledgeable in the area of cleaning.
The technician who came out to clean our carpets did an outstanding job!
Prices are high. Especially tile cleaning fees.
Thank you, the tech was on time, friendly, courteous, informative, and professional.
The service tech was very friendly. He made sure that we were well informed of the process and each step he took in cleaning our home. Thank you!
Friendly service and a job well done.
You do a great job and charge what I was promised!!
easy and quick to make an appointment, kind service. Will use again!
Carpet worse now after cleaning. I know he worked hard on it, but.stains still there and now new one where the carpet cleaner was upstairs . Looked ok when it was saturated with water, but bad after it dried. Don't know if it can be made right.
The man we had was a 10. He protected the corners, had me check his work, and was polite.
Very excellent work and though my carpet wasn't that dirty looking, it does feel and look fresher. Thank you again for excellent service.
I like that Zerorez doesn't use soap to clean the carpet. The carpet stays clean longer. The technicians show up on time, are professional and do a good job. Spilled coffee on my carpet 01/11/18, I think the technician's name is Devon, he used the special suction tool and water for stains and removed the stain.
U R THE BEST
Excellent results, dedicated employees who do good work
He was very professional and helpful with all my questions.
Very professional. The carpets get very clean.
good service.
Value, service, product
Excellent service! We had our carpets cleaned and they look great! But the best surprise was the tile cleaning - amazing difference! We intend to be repeat customers. ZeroRez has great services & prices and excellent employees. Charles was wonderful -a great asset to the company!
My carpet was ridiculously dirty. Stains from a baby and 2 giant dogs. Literally giant, dirty drooling dogs. I got just the basic cleaning as it won't be long before it gets dirty again and my carpet literally looks brand new. Cpupsnt be happier.
THE YOUNG MAN THAT CAME TO THE HOUSE (BOSTON) WAS OUTSTANDING; VERY RESPECTFUL, KIND, FRIENDLY: DID AN AWESOME JOB!!!
Great results, great customer service
Great service
Our carpet looks brand new. Our technician did a wonderful job. We will never use anyone but Zerorez for our carpet cleaning.
cost of cleaning pet stains at $75 a spot is outrageous and should have been explained on the phone prior to the visit