Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83956 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 17, 2018 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always the best in the DFW area...
Report a concern   January 17, 2018 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like Ricardo and his nice style of arriving own time and doing a great job.
Report a concern   January 17, 2018 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nicest employees ever! So knowledgeable and polite. 5 star service as always!

Report a concern   January 17, 2018 — Rated 9 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chase was great. His service epitomized what every service related business should follow. No high pressure sale. Honest. Professional. Very nice. He covered his shoes. He did not ask to use restroom or for a drink even though I offered to him. That's professionalism. My carpet is clean. I will have Zerorez return.

Report a concern   January 17, 2018 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. No over selling. Very knowledgeable and nice staff.

Report a concern   January 17, 2018 — Rated 10 out of 10 by W.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Because y'all don't use chemicals it's a clean with water and salt and it's just a different kind of cleaning
Report a concern   January 17, 2018 — Rated 6 out of 10 by T.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I'm ok with the service
Report a concern   January 17, 2018 — Rated 5 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was not disappointed other than I thought my carpet would have a nice clean smell, but it did not. My room was very very small for $117.99, but I am satisfied.
Report a concern   January 16, 2018 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Impeccable service. Carpet looks brand new. Technician did an excellent job. Very thorough!

Report a concern   January 16, 2018 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved the fact that Zerorez does not use chemicals or detergents to clean the carpet. Also the carpets are not left soaking wet. Our home smells fresh and clean and the carpets look amazing!

Pablo did a great job explaining everything and recommended services to treat our carpet properly. He was on time, personable and professional. Very happy with the results and will use Zerorez again.

Report a concern   January 16, 2018 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It took 3 hrs to do the rugs and furniture!!! Edwin did a get job and cleaned up afterward!! Thank you!
Report a concern   January 16, 2018 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very satisfied!
Report a concern   January 16, 2018 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, friendly, courteous, knowledgeable, dependable and takes the time to explain the procedures and process.
Report a concern   January 16, 2018 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional & explained what he was going to do then did just that. Will recommend

Report a concern   January 16, 2018 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and explained everything before starting the services. Cleaning process was completed in a timely manner.

Report a concern   January 16, 2018 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service + great technicians

Report a concern   January 16, 2018 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals.
Guarantee that you will work to get it right.
Personable employees.
On time.
Quick and thorough work.
Report a concern   January 15, 2018 — Rated 10 out of 10 by L.T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your team did an excellent job cleaning our carpets - we are thrilled! We will definitely be calling you again the next time we need our carpets cleaned.
Report a concern   January 15, 2018 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The experience was great. I would definitely use this service again.

Report a concern   January 15, 2018 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Aaron was amazing! I'll request him next time for sure
Report a concern   January 15, 2018 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice work done and very efficient. Thank you Zerorez.
Report a concern   January 15, 2018 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable technicians, lives up to advertised advantages of using this process
Report a concern   January 15, 2018 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, reliable and everyone is very professional.

Report a concern   January 15, 2018 — Rated 10 out of 10 by C.R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The effectiveness of your product, the friendly and polite technicians and how fast the carpets dry.
Report a concern   January 15, 2018 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man did a thorough job and had a very polite manner. Carpets look great!
Report a concern   January 15, 2018 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great to work with and very helpful with suggestions regarding various areas of our house to be treated.
Report a concern   January 15, 2018 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was excellent!
Report a concern   January 15, 2018 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Yes, I am more than pleased with the service I received from beginning to end. The professionalism of the guy that actually cleaned my carpets (Tyler? maybe) was very impressive. The way my carpets look was beyond what I expected. When I originally requested a quote I was told they didn't service my area, but they made an exception. I surely hope I can have my carpets cleaned 1--2 times a year by you guys! I'll definitely recommend your company to others.

Thank you!
Scott & Name removed
3491 FM67; Itasca, TX 76055
Report a concern   January 15, 2018 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service by John (the rep who came to our house)
Report a concern   January 15, 2018 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The first thing that struck me was how Robert the technician wanted to make sure I was well-informed of the cleaning process before he started the work, which I appreciated. The fact that he was on time and professional was another strong point. During the process, Robert would stop to find me and let me see how the results were coming along in the carpet and tile cleaning. When he finished the job, I was a very satisfied first-time customer of Zerorez.

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