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based on 83956 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals. Great service.
The technician was on time and was polite as well as professional. I asked for a few quotes and he had no problem assisting me with all my questions and concerns. He did a GREAT job!!! I like how the technician would treat an area to show the customer how the end result would look before he continued with the job.
You are just now billing me for services done in Feb and Sept of 2017. We have already closed out those business years so it is messing up my bunch this year. The only thing I remember about the service is that you sent a very heavy set man who was on his phone the whole time.
Finley was up front about the condition of our carpet and tile and what it will cost to clean.
These guys always great.
They always leave things fresh and super clean.
Excellent service!!
Quick and did a wonderful job. I was really impressed by how clean the tile grout was after he cleaned it.
We really liked Cole, our technician. Also, Thank you for the great promotional deal!
It isn’t about the service. The technician was great - he was personable and pleasant, didn’t try to pressure us into additional services, did a great job and was on his way. I’m just not someone who recommends others. Just not my personality. So it’s no reflection on either the company or the tech.
Amazing customer service, both in person and on the phone!
I spent over $500 to get pet stains out and the next day they are back.
Having to buy product from Home Depot to try to salvage my open house I'm having tomorrow
On time arrival
Did a good job for a good price
We like the fact there are no harsh chemicals. Jaylon, the service technician was very knowledgeable and had a great attitude.
Chase Clemmons was awesome. Extremely professional and very friendly.
They do a good job at a fair price.
On time. Keith did a great job on my carpeting. Very professional. Carpet looks new again.
Dried within about 4 hours (with fans).
Loved Desmond - thorough and great ppl skills!!
It exceeded my expectations. The carpet has some really big, dark spots and he was able to get most of them out.
Randy was very knowledgeable and friendly. He presented all options and prices.
They do a better job than anyone else.
Keith was exceptional!! Everything turned out great!!
Product is clean and fresh
Service is friendly and caring and attentive
Prompt serviceasy scheduling
Love the service. Quick scheduling.
Charles was very professional and did an awesome job.
I really enjoyed Frankie our technician. He actually serviced our house a year ago and remembered us. He did a great job, was very thorough, and very knowledgeable about the products and etc. We love using Zerorez- we have used their services three times now.
This is the second time that Erin has cleaned my carpet. He is GREAT!!!! He got bad stains from my carpet. I will only use him from now on.
Tech did fantastic job finding and getting out dog urine, ink spots and rust spots. Thorough, on-time, professional and personable.
Quick and efficient
Technician arrived on time and did a great job. Very thorough and careful!
I was very clear when I spoke with them over the phone. My brother was not supposed to receive an invoice or let him know how much it cost. It was a gift and the first thing he did when he arrived was give him a bill.