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based on 83946 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service.
Customer service
Great job on my carpet and very professional. In and out and left my carpet looking great!
The Zerorez system dries quickly and there is no smell or residue. Every technician we’ve ever had is professional and very polite!! We recently had Walker and he was awesome!
Very professional and the gentleman did an excellent job!
Carpet looks great
Be on time, and for the amount of money, I would think the stains would be removed.
The technician Jaylan, was very professional and thorough. We would recommend him to anyone. He was very personable, you have a great employee in Jaylan! Thanks for sending him to our home!
Torrance was very nice & professional!
They were on time and very professional.
I love everything about your services and my technician was terrific. He educated me about carpet care and maintenance as well as answered all my questions. It really was a pleasure to meet him.
The technician was great! He told me everything he would do before he began..to make sure it was done right. Very personable and friendly. He did a great job.
The tech did a good job, but when I signed his IPhone for my signature, he didn’t show me the charge. We verbally agreed what the charges were, but when I was finally e-mailed the receipt the next day, I was overcharged a lot!! It took 5 days & several phone calls to resolve this issue... very disappointing & a waste of my time. I will not do this again. When I asked for my receipt, he said it would be e-mailed to me. I felt tricked & your company didn’t care to be inbe in any hurry to resolve it. I felt at your mercy. Until I said that I would dispute the extra charges with my credit card company, you’re office procrastinated to make this right. I don’t like your policy of an e-mailed receipt AFTER the fact!!!
The technology of how you process the water, using no soap, and the ability to remove stains that the homeowner can't by any other means.
Great service
Amazing job getting the pet stains and odor out of my carpet. Great technician! Very professional and attention to detail.
The process was excellent. The carpet up the stairs looks brand new. A stain that had been in the hallway is completely gone. The technician was very pleasant and polite. I would definitely use ZeroRez again.
we had other cleaners out before - zerorez removed stains that we never thought would be removed
Am always satisfied with service.
Everything was great...
Super thorough cleaning. Friendly and professional technician.
Carpets look great! Excellent service! Will definitely use your services again! Thank you!
Clean and no residue - professional attitude and explained everything well
Clint was polite, professional, and quite effective
I felt like every few minutes there was something else I could spend money on in the cleaning process. Would prefer to know upfront all costs and how they would benefit me before starting the process.
Knowledgeable and well trained associates that come to clean the carpets.
Technician was great! I like the pet treatment.
I really wasn’t impressed with the carpet cleaning service as I was the first time I used your service. It seemed like the tech rushed through the process and didn’t throughly clean my carpet.
Your technician, Gabriel, was great and did a fantastic job. We are very pleased with everything about your services. We will call on you again!
The service was great and professionally done in a timely manner.