Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83946 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 23, 2018 — Rated 5 out of 10 by S.J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Do not try to oversell the $75 per gallon cleaning substance.

Report a concern   May 23, 2018 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honesty of your technician, Tristin.

Report a concern   May 23, 2018 — Rated 10 out of 10 by Nancy Cable Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast drying, clean carpets and fast service.

Report a concern   May 23, 2018 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man who did my cleaning, Boston, was so nice and so good to explain everything. My carpets look very very good.

Report a concern   May 22, 2018 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell and decent price

Report a concern   May 22, 2018 — Rated 10 out of 10 by Renee Aparico Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service tech, and his helper were excellent with listening to my concerns, showing me the root of my concerns with his black light, and then proving to me that they got the stain/smell out. Plus, my tech was an Eagle's fab, which made my experience that much sweeter...considering we reside in the middle of cowboy country!

Report a concern   May 22, 2018 — Rated 10 out of 10 by R.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great, carpets look wonderful.

Report a concern   May 22, 2018 — Rated 10 out of 10 by Hsiang Wood Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez exclusively for years to clean our carpets and will continue in the future.

Report a concern   May 22, 2018 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was great! Techichian was fantastic

Report a concern   May 22, 2018 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that this company is different from all others in their service and the products that are used. The employee was very courteous and informative

Report a concern   May 22, 2018 — Rated 0 out of 10 by J.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tool the gentlemen used to clean our carpet was a standard carpet cleaning tool; not the one in the video. I didn't understand why that was. He claimed it was the newest and greatest tool available. I just let him do his thing because I was tired of dealing with him upselling me.

Report a concern   May 22, 2018 — Rated 10 out of 10 by Michael Kuchinsky Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The friendly people that come to do the cleaning. And how nice the carpet looks after they leave!! Thanks!!

Report a concern   May 22, 2018 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks really clean and stays clean longer than with other services.

Report a concern   May 22, 2018 — Rated 10 out of 10 by Richard Dushion Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets are soft when finished and dry.

Report a concern   May 22, 2018 — Rated 8 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Very nice guy came to clean my staircase and living room. Polite. Living room looks great. Staircase Carpet looks brand new. BUT 24 hours later the stairs are still wet. I had to call for another visit.

Report a concern   May 22, 2018 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Raymond did an excellent job. Very professional. We recommend your company to all our friends.

Report a concern   May 22, 2018 — Rated 10 out of 10 by W.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always have a good experience. Always one time and a calll before arriving. The guy that did my service on Monday was 10+ and very professional.

Report a concern   May 22, 2018 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was impressed with the professionalism of my Zerorez tech. He was knowledgeable, honest, informative and very detail oriented. I will definitely recommend Zerorez to anyone.

Report a concern   May 22, 2018 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

effective, efficient,pleasant, profesional

Report a concern   May 22, 2018 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service rep did a great job!

Report a concern   May 22, 2018 — Rated 5 out of 10 by B.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The pet stains are still there. I just expected the carpet to be cleaner. Would recleaning help?

Report a concern   May 22, 2018 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets stays looking new long after y’all are gone.

Report a concern   May 21, 2018 — Rated 8 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Service was good and was pleased with cleaning.

Report a concern   May 21, 2018 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

O Rez does an incredible job of cleaning carpet

Report a concern   May 21, 2018 — Rated 10 out of 10 by Ann Armstrong Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles was a delight to have as our service person. He did an excellent job. Love that roller brush machine to dig into the carpet fibers prior to cleaning

Report a concern   May 21, 2018 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable, professional and polite. My carpet feels and smells fresh, with no lingering chemical after odor that usually exists with all other carpet cleaning companies. Great experience and very likely to book another cleaning within the next six months.

Report a concern   May 21, 2018 — Rated 8 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

We have some stains that have returned since your company was out. Can you please have someone contact us to schedule a time for them to come out and treat again? Thank you - Name removed - Phone number removed

Report a concern   May 21, 2018 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After being highly dissatisfied with the first Capet cleaning a new technician was sent out to make it right

Report a concern   May 21, 2018 — Rated 0 out of 10 by R.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your tech tried to rip me off. We had agreed to do a certain dollar amount for the work needed before he started. Then when he was done he tried to increase the dollar amount agreed to. I asked for his supervisors phone #, he refused to give it to me, I was just about to call the police when he sort of remembered that, yeah, maybe it was the lower amount. He tried to charge me over 300.00 for a living rm, hallway and part one one bedroom,, He charged me 60.00 for 1 gal. of treatment for 1 room.. there is NO WAY he used 1 gal of any thing. As far as I'm concerned,, Zerorez is a scam

Report a concern   May 21, 2018 — Rated 9 out of 10 by G.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your employees and your attention to detail.


Privacy Policy