Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83939 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 2, 2018 — Rated 10 out of 10 by Tj Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tyler was professional and helpful, didn’t try to sell me a bunch of services i didn’t need.

Report a concern   August 1, 2018 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony was great.. Very Knowledgeable, professional and well prepared.. Great work..

Report a concern   August 1, 2018 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man George was very courteous and nice and my carpets look so much better.

Report a concern   August 1, 2018 — Rated 10 out of 10 by Larry Moore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is very good and the quality of work the very best.

Report a concern   August 1, 2018 — Rated 9 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast timely

Report a concern   August 1, 2018 — Rated 10 out of 10 by Christa Warren Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thomas Anderson was so knowledgeable and helpful - he did a great job!

Report a concern   August 1, 2018 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that came to my home was very friendly professional and he did a greatjob

Report a concern   August 1, 2018 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the tech did a great job, stayed late and worked hard to make sure all the rooms were done right.

Report a concern   August 1, 2018 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely. professional service technician. Carpets looked great after service

Report a concern   August 1, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean carpet

Report a concern   August 1, 2018 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man Anthony, you sent to our home, a was very polite, very clean cut non smoker.
He did a remarkable job for us. We would recommend him for everyone who requires your service.
This is the second time we have used Zeroez and both times our old carpets have look nice again.

Thank you Anthony,

First name removed , Elizabeth, Marlee, Sandee Last name removed

Report a concern   August 1, 2018 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good cleaning process , dried quickly

Report a concern   August 1, 2018 — Rated 0 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Service tech came with the wrong equipment so he had to reschedule then never came back when he said he would

Report a concern   August 1, 2018 — Rated 10 out of 10 by Betty Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Strong Tower Management Loves the results we get with Zerorez!!

Report a concern   August 1, 2018 — Rated 10 out of 10 by Christina Stewart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly tech got the job done quickly and efficiently. Gave us estimated completion times for each part of the job.

Report a concern   August 1, 2018 — Rated 1 out of 10 by K.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I still see pet stains even after I asked for the extra cleaning on spots- I was told we didn't need it. I also paid for the "Fresh smell" and I can still smell urine. Also, I got a spot of carpet wet today and wiped it up and the carpet was dirty!

Report a concern   August 1, 2018 — Rated 10 out of 10 by Vickie Morris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpet is really fufly and smells so good

Report a concern   August 1, 2018 — Rated 10 out of 10 by P.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient and cleaner who explained product & showed before & after carpet in a highly used room

Report a concern   August 1, 2018 — Rated 10 out of 10 by Louis DeLisle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My wife said the person did a great job and I think the new home owners will also agree. She also said he was professional.

Report a concern   July 31, 2018 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, my carpet looks clean and like new

Report a concern   July 31, 2018 — Rated 9 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This time was best in quite a while. Polite, thorough, careful, neat and accommodating technician. Especially liked that the carpet was not left as wet as it has been previously. His use of a fan while he gathered his supplies, loaded, executed my ticket, etc., may have given the drying process a head start. This tech was more deliberate, not in a rush, very thorough - in contrast to a few of the ones in the past. End result seems to be a cleaner, fluffier look than the last time or two and it was really more dingy looking than usual when he started.

Report a concern   July 31, 2018 — Rated 10 out of 10 by Janice Edgin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how your cleaning method is so clean and gets out new dirt and old residue from my carpets as well. I also like how little water you leave in my cleaned carpets. My husband and I are both elderly and have balance problems, so we can slip and fall more easily than we did when we were younger. Our freshly cleaned carpets by Zerorez aren't slippery and we don't have to worry about slipping and falling on them when they're still wet. However, you never leave them wet. They're just slightly damp and not slippery at all.

We also have liked the two young men who came to do our two cleanings. They were polite, knowledgeable about your product and very helpful, prompt and did an excellent cleaning job.

They also were prompt and called us before they came so we could be ready for them.

Finally, we appreciate your very fair, affordable price for the carpet cleaning.

Thanks, Zerorez for the good carpet cleaning job. Janice and Eldon Edgin

Report a concern   July 31, 2018 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job

Report a concern   July 31, 2018 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cole was great. Wonderful first experience.

Report a concern   July 31, 2018 — Rated 10 out of 10 by marilyn Roppolo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service people clean up after themselves and are very responsive. Thank you.

Report a concern   July 31, 2018 — Rated 9 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeff did a very thorough job of cleaning our carpets. Appreciated his knowledge.

Report a concern   July 31, 2018 — Rated 7 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Show up in the time frame quoted. Bring enough help to manage a large home or take the time to protect the home from damage. Don’t change the quote during the service and don’t upsell the tile cleaning.

Report a concern   July 31, 2018 — Rated 8 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Easier scheduling!

Report a concern   July 31, 2018 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to deal with. Quick service and my carpet and tile look amazing.

Report a concern   July 31, 2018 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results without chemicals


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