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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
1. Professional Service
2. great cleaning
3. Dries fast. No residue
Carpets and tiles look great
Products and treatment work great, keeping our light color carpets fresh. Even with kids & dogs.
We really love zerorez. We have consistently used them for the past 4 years. We love how you don’t use heavy chemicals and only water to clean. Thank you for being an amazing carpet cleaners.
Carpet is so clean and soft to walk on. Operator was very courteous and efficient.
Excellent service did an amazing job
Respectable, showed up on time, cleaned carpets thoroughly.
The employee who cleaned my carpet was extremely courteous and professional. Great customer service.
Technician very rude heard through the job the roads were not cleaned right we asked him to go over one of the roads again and he got upset
I like your people who perform the actual service.
I like that your service is GREEN.
I do not like the people who answer the phones and that twice my service was over an hour late.
People in field good - people in office - overworked and not very happy.
Promptness and courtesy of technician.
Your operations, ie easy to schedule, driver showed up on time, he was great to work with, & the cost was just as quoted.
Carpet looked great, was clean, and cleanup completed,
Would definitely call on Zerorez again !
Great service. Very courtous staff.
Timely and friendly service, fresh scent, short dry time
The people are great to work with and they always do a great job cleaning!!
It was wonderful. The representative was on time and very professional. He was able to lift stains I did not think would come out. Considering the carpet is 12 years old it looks really good now.
Carpets always look great afterwards!
Boston was informative and professional. The carpet dried fast. Stains were removed.
great service
Still disappointed in the results, but happy that the company explained that there was more options and refunded part of the money. I would recommend them for a carpet that was not badly stained.
Easy, fast and professional service.
Carpets were cleaned! Products are environmentally friendly! Tech was very kind and professional!
I was extremely happy with the tech that came out to do the work.
Fast, excellent service.
The rep was wonderful but I gound it to be far more expensive yet no better than services we’d used in the past
Email.
I was very pleased with the work that Devon did. As usual.
Would love an opinion on whether these stains will come off or if I just need a new carpet.
My tech was amazing and really informative! He answered all of my questions in detail and best of all the service was quick and efficient! He needs a raise!!

The pros—good customer service. The cons—has to have someone come out 3 times before job was completed satisfactorily and delayed being able to list my home for sale. With that being said, Ricardo (team leader) was great!