Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 16, 2018 — Rated 7 out of 10 by X.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

The pros—good customer service. The cons—has to have someone come out 3 times before job was completed satisfactorily and delayed being able to list my home for sale. With that being said, Ricardo (team leader) was great!

Report a concern   August 16, 2018 — Rated 9 out of 10 by Barry Jones Zerorez Dallas/Ft. Worth
What do you like about our products and services?

1. Professional Service
2. great cleaning
3. Dries fast. No residue

Report a concern   August 16, 2018 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets and tiles look great

Report a concern   August 16, 2018 — Rated 10 out of 10 by E.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products and treatment work great, keeping our light color carpets fresh. Even with kids & dogs.

Report a concern   August 16, 2018 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We really love zerorez. We have consistently used them for the past 4 years. We love how you don’t use heavy chemicals and only water to clean. Thank you for being an amazing carpet cleaners.

Report a concern   August 16, 2018 — Rated 10 out of 10 by Helen Frazier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is so clean and soft to walk on. Operator was very courteous and efficient.

Report a concern   August 16, 2018 — Rated 10 out of 10 by Kathy Saffell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service did an amazing job

Report a concern   August 16, 2018 — Rated 10 out of 10 by Jackie Olshack Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Respectable, showed up on time, cleaned carpets thoroughly.

Report a concern   August 16, 2018 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The employee who cleaned my carpet was extremely courteous and professional. Great customer service.

Report a concern   August 16, 2018 — Rated 3 out of 10 by S.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Technician very rude heard through the job the roads were not cleaned right we asked him to go over one of the roads again and he got upset

Report a concern   August 16, 2018 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like your people who perform the actual service.

I like that your service is GREEN.

I do not like the people who answer the phones and that twice my service was over an hour late.

People in field good - people in office - overworked and not very happy.

Report a concern   August 16, 2018 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promptness and courtesy of technician.

Report a concern   August 16, 2018 — Rated 10 out of 10 by B.A.C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your operations, ie easy to schedule, driver showed up on time, he was great to work with, & the cost was just as quoted.

Carpet looked great, was clean, and cleanup completed,

Would definitely call on Zerorez again !

Report a concern   August 16, 2018 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service. Very courtous staff.

Report a concern   August 16, 2018 — Rated 9 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely and friendly service, fresh scent, short dry time

Report a concern   August 16, 2018 — Rated 10 out of 10 by Linda and Paul Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people are great to work with and they always do a great job cleaning!!

Report a concern   August 16, 2018 — Rated 10 out of 10 by Whitney Goff Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was wonderful. The representative was on time and very professional. He was able to lift stains I did not think would come out. Considering the carpet is 12 years old it looks really good now.

Report a concern   August 15, 2018 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets always look great afterwards!

Report a concern   August 15, 2018 — Rated 10 out of 10 by A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston was informative and professional. The carpet dried fast. Stains were removed.

Report a concern   August 15, 2018 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service

Report a concern   August 15, 2018 — Rated 8 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Still disappointed in the results, but happy that the company explained that there was more options and refunded part of the money. I would recommend them for a carpet that was not badly stained.

Report a concern   August 15, 2018 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy, fast and professional service.

Report a concern   August 15, 2018 — Rated 10 out of 10 by Sarah Crane Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were cleaned! Products are environmentally friendly! Tech was very kind and professional!

Report a concern   August 15, 2018 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was extremely happy with the tech that came out to do the work.

Report a concern   August 15, 2018 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, excellent service.

Report a concern   August 15, 2018 — Rated 6 out of 10 by S.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The rep was wonderful but I gound it to be far more expensive yet no better than services we’d used in the past

Report a concern   August 15, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Email.

Report a concern   August 15, 2018 — Rated 9 out of 10 by S.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the work that Devon did. As usual.

Report a concern   August 15, 2018 — Rated 7 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Would love an opinion on whether these stains will come off or if I just need a new carpet.

Report a concern   August 15, 2018 — Rated 10 out of 10 by Chelsea Armstrong Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was amazing and really informative! He answered all of my questions in detail and best of all the service was quick and efficient! He needs a raise!!


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