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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Compete on rug cleaning prices!
Just great work and excellent customer service!!!!! They stand by their service.
Good service at a fair price.
no chemicals used
There was no apparent carpet damage, and most of the traffic discoloration is gone. It also dried fairly quickly.
Polite and efficient service.
That you are here when you say you will be here, or Earlier!! Your associates are wonderful ,the people I speak with on the phone offer options and are very polite. Overall a 15 out of 10!! Thank you!!
The method of carpet, and floor cleaning that actually looks very clean, was dry in less than 24 hours, and feels clean under your bare feet.
Ricardo did a great job.
Felt clean ,dried quick and loved the smell
Great service tech & great results!
The tech was very thorough & explained all processes with estimates before completion. I have used them for over 3 yrs.
"Tom" was our service man. He was thorough and did an excellent job. Love the results. For the first time in a long time, the house looks and smells clean. Great Job! Thanks.
Mrs. Last name removed
It's good overall. The dirt get cleaned pretty good. However, miss two or three spot that not get cleaned. You can still see the dirty spot. I expect the carpet clean all areas for this price. A little bit pricey.
The carpets turned out great. I was not aware of how expensive the pet treatment would be. Jaylen was great at explaining how things would work and he taught me a lot about carpet and cleaning them. I did not opt for the pet treatment except in one are of my home, but i will save up and get the pet treatment next time. Again, Jaylen was great!
A job well done!!
The rep was very nice but did not not explain the non warranty of service due to the non pet treatment service. I read this on the receipt after he had left. This wont happen to me again. We utilized an additional service (Grout Cleaning) and would have as well for the pet treatment had we have known in advance. As for the carpet cleaning service, we really were not impressed due to the fact that our carpet was not really dirty being that we only purchased it for the whole house 7 months ago.But thank you.
Dave Thomas is a very valuable employee to Zerorez - always goes above and beyond our expectations! Thank you, Dave - you make us very happy customers!
Great service! Carpets look fantastic! Very professional employee.
Professional people
They woek
Got a recommendation
Expensive! be consistent in the follow through to requests for cleaning; be on time
Our technician was informative, thorough and gracious with us to meet our new home’s needs.
get it right the first time
It looked good when he left, but it didn't stay that way any better than when I've had the carpets cleaned before and you are more expensive.
Fantastic job! Excellent staff, courteous and well-knowledge, absolutely would use and again and of course recommend!!
Clean carpets and fantastic customer service from Chris!
The products get my carpet very clean while leaving it soft!
the technician was prompt, polite and professional. Great job