Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 29, 2018 — Rated 10 out of 10 by Linda Batchelor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was extraordinary. He was very courteous and I was delighted he was available earlier than anticipated. Sure helped my day go better.

Report a concern   August 29, 2018 — Rated 5 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

After 2 trips, there were still a few areas of tile where we had to clean the grout ourself

Report a concern   August 29, 2018 — Rated 9 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, professional, reasonable price, didn't try to sell unneeded services.

Report a concern   August 29, 2018 — Rated 0 out of 10 by R.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Did appointment online, got price. Did not say anything about commercial pricing being different, found out price was double when tech came but the supervisor did give a small discount.

Report a concern   August 28, 2018 — Rated 10 out of 10 by Henrietta Dancy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had very good service. Chris my technician was professional and timely in getting my carpets cleaned. Whenever I need to clean my carpet again I do plan on my using them again.

Report a concern   August 28, 2018 — Rated 10 out of 10 by Kimberly Kral Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was friendly and helpful and my carpets look amazing! On top of that, it did not smell chemicaly and I knew it was safe for my family!

Report a concern   August 28, 2018 — Rated 10 out of 10 by Brian Summerall Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service person, Charles, was outstanding!

Report a concern   August 28, 2018 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Upfront and honest on what it’ll take to do the job.

Report a concern   August 28, 2018 — Rated 10 out of 10 by Jennifer Barbaste Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How quick, efficient, and clean my carpets are.

Report a concern   August 28, 2018 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jo

Report a concern   August 28, 2018 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great and quick.

Report a concern   August 28, 2018 — Rated 10 out of 10 by Michele Mrachek Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic experience with Zerorez and technician Jaylon Harris. Arrived on time and throughly explained my cleaning options with some pet problem areas. Jaylon left my carpets looking new and smelling fresh! Also got the tile on my kitchen cleaned and it looks amazing! I will definitely recommend Zerorez to all my friends that need cleaner carpets and tile. Wonderful company!

Report a concern   August 28, 2018 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was so considerate and polite, paid attention to the little details, my carpets look great and .... there is no odor! I can honestly say, probably one of the best technicians I've encountered in a long time, he was very customer focused.

Report a concern   August 28, 2018 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well organized, easy to make appointments, green, reasonably priced.

Report a concern   August 28, 2018 — Rated 10 out of 10 by W.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The engineer was amazing and the outcome was great.

Report a concern   August 28, 2018 — Rated 10 out of 10 by P.P.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is very clean and friendly team members.

Report a concern   August 28, 2018 — Rated 10 out of 10 by Larry Robinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The man that did the cleaning at our home was very professional and knew his work.

Report a concern   August 28, 2018 — Rated 10 out of 10 by Carmen Dempsey Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston was very friendly and respectful. He did an amazing job on our carpets, especially the upstairs carpet where our kids live. 😬 As usual, I was highly impressed with Zerorez and will continue to give them my business.

Report a concern   August 28, 2018 — Rated 8 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Overall it was fine. I added tile work which I found expensive and less than perfect in the seams, edges and corners. The technician was very professional and worked quickly and quietly.

Report a concern   August 27, 2018 — Rated 10 out of 10 by Kenneth Bauman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products was very amazing and the service was great .My tech did a great job explaining what he was doing and how things works. He took his time and did a great job.

Report a concern   August 27, 2018 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling and communication. Prompt service.

Report a concern   August 27, 2018 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing product that dries quickly, leaves no residue and is safe for my kids and prets. The service was incredible as well.

Report a concern   August 27, 2018 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Boston was very diligent and helpful in the cleaning of our tile floors. It is a difficult tile and there is lots of it. We really appreciate his dedication and thoroughness.

Report a concern   August 27, 2018 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young men who did the work were GREAT and did an amazing job!!

thank you First name removed

Report a concern   August 27, 2018 — Rated 0 out of 10 by K.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpet looks a little better than it did however, is not what I was led to believe it was going to look like once completed. I have tried to contact the sales rep and all emails I have send have come back as a delivery error. I would like to have Ron Self contact me to come do a walk through.

Report a concern   August 27, 2018 — Rated 0 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We will definitely not ever recommend Zerorez for carpet cleaning. I had only one bedroom to get cleaned. It was pretty new carpet from Feb (6 months old), so really only a few (4-5) pet spots needed to be cleaned. Prior to coming out they quoted me just over $100 to clean the carpet which included purchasing a 1 gallon cleaner for the pet soiled areas. What they definitely didn't tell me is that I would have needed a to buy 5 of those (1 gal $75.00 for each spot). This was on top of the regular cleaning, so to get (1) room cleaned for a few pets spots would have costed me over $425. There is no way I would have paid that. You all falsely advertise your service so your techs can upsell your customers. It's ridiculous! I have 3-4 spots that we can still see after your standard cleaning (which doesn't clean anything). I feel like, other than one area, nothing else was cleaned. I ended up paying for one spot to be cleaned for $127.74. Insane!!! I will not recommend your company.

Report a concern   August 27, 2018 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical smells

Report a concern   August 27, 2018 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job!!!

Report a concern   August 27, 2018 — Rated 10 out of 10 by Aaron DeRan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with Matt and the work he did. I was very nervous, trying Zerorez for the first time, that I was going to be upsold a bunch of services, but Matt walked through, understood what I wanted done, what my concerns were, and gave me a first quote I was happy with. He explained the whole process, was very polite and professional, and did a very good job.

Report a concern   August 27, 2018 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazed by the end results!


Privacy Policy