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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything is great.
Quality service from the carpet cleaning
Gentleman was very professional; didn't try to sell me more than I was wanting to pay for. Quick and professional job. Well done!
I love Zerorez because it does a great deep cleaning of my carpet without leaving my carpet soaking wet for days. It also does a wonderful job with any pet issues one might have. My carpet looks just like new.
On time, efficient and good price.
Fast service
Prompt service - on time - Chris was professional and very easy to work with.Results were very good.
The professional work and results are outstanding. Worker was efficient and personable.
Focused on solving the pet odor issue.
The guys did a great job in cleaning the carpets in our 3 bedrooms Carpet looks brand new. They were on time, very courteous and professional.
Very friendly and informative. Our carpet looks great.
Tom was excellent. Send him again.
Said they could be at my house for the 1st appointment at 8am but then called & said the technician would arrive by 8:29am. Wouldn’t have been a big deal if I didn’t have to leave for a funeral service by 9:30 & I had called a few days before to figure this out or reschedule.
Fabian and his partner were on time and professional! They did a great job and will request them in the future! Thanks!
We paid extra for the pet order removal $75X3, left to go out of town for the weekend, came home and the pet urine smell is still there. Nothing against our technician, Matt was fine, but the product/process didn't do what it had promised. The carpet is this room is in excellent shape otherwise.
Tyler was very knowledgeable. Paint came up and carpet looks great.
Technician very efficient and friendly.
Your technicians were very professional. They did a great job. I will be calling you back to have my carpet cleaned again whenever it is needed.
Wonderful person that cleaned our cpt very nice and personable and did great job
It’s easy to schedule, the techs are always friendly and I never have to worry about residue being left on my carpets.
Johnathan...our tech did a great job and was very personable. He looked at what was to be done and discussed what we wanted done ...then he went to work. Great job
Did great job my carpets look so clean
The serviceman was very nice and on time however I had to leave (he was in an unoccupied home) so I was not present for the work done. When I returned the carpet still smelled like dog. There was dog hair visible. I found small plastic pieces. I don’t know if the carpet was really even cleaned. It didn’t smell clean.
Nice workers
The service person I had this time was great
Great clean
The product used to clean the carpet
We've used Zerorez twice. Both experiences were wonderful. On the latest visit, our rep was a great, engaging guy. The results were great, too.
You tried to leave without doing the 100 sq ft of tile and then charged me for extra tile that you did not clean.
Some of your sales tactics could really hurt people financially. Too many ridiculous upcharge items.