Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 7, 2018 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service, carpets clean, and the tech was nice and thorough.

Report a concern   September 7, 2018 — Rated 10 out of 10 by E.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly, fast, and thorough. Wonderful job from start to finish!

Report a concern   September 7, 2018 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you communicated with me. the employee was polite, respectful, and did a good job of cleaning.

Report a concern   September 7, 2018 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the lack of chemicals and the tech was awesome

Report a concern   September 7, 2018 — Rated 10 out of 10 by Brenda Dodge Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was a very good experience. My carpet was cleaned very well and I was well pleased with the company and the employee who did the work.

Report a concern   September 7, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Matt was the technician that cleaned my 20 year old carpets and he actually performed a minor miracle with the carpets! They look incredible!

Matt is absolutely the perfect service-person. Pleasant, hard working, respectful, friendly but still very professional. Plus, he works miracles with carpet!!

Great job!!

Report a concern   September 7, 2018 — Rated 0 out of 10 by J.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech informed me that he would not be able to completely clean my new 8 month old carpet, but it is not overly stained because it is NEW. I will now have to hire another carpet cleaning company to come in and actually clean my carpet. I took time off of work to get this done and it was a complete waste of my time and money. I would not recommend Zerorez and I am very angry and disappointed with the service you provide.

Report a concern   September 7, 2018 — Rated 10 out of 10 by Frank Hamilton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jonathan has cleaned our carpets twice and done A superb job!

Report a concern   September 7, 2018 — Rated 10 out of 10 by Roy Wakefield Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy ! Clint = Rock Star

Report a concern   September 7, 2018 — Rated 10 out of 10 by Rebecca Pirotte Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The 2 gentlemen that cleaned my carpets did an awesome job. They were able to get all of the stains out of the carpets. I will most definitely use Zerorez again and definitely recommend them to family and friends.
The gentlemen were prompt and in and out of my house within 1.5 hours. They were very professional and friendly. They explained how they were going to clean the carpets and once they got started they showed me what they were getting out of the carpets. When they were finished they had me do a walk through to make sure I was satisfied with what they had cleaned.
Great Job.

Report a concern   September 7, 2018 — Rated 10 out of 10 by Jamy Freeman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and always do a great job of cleaning my carpets.

Report a concern   September 7, 2018 — Rated 10 out of 10 by Persis Forster Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The serviceman was very thorough, professional and pleasant!

Report a concern   September 7, 2018 — Rated 10 out of 10 by Kamran Ahmed Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Company.. Great Service. Highly recommended!!

Report a concern   September 7, 2018 — Rated 10 out of 10 by N.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our rep was really great about explaining the different options so we could make an informed decision as to how to proceed on some of extra soiled areas of our carpet. He was very pleasant. We love having clean tile and carpet!

Report a concern   September 7, 2018 — Rated 10 out of 10 by Donald Hart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was friendly, courteous, and worked with us on adding a couple of extra areas. The carpet looks great and feels even better!

Report a concern   September 7, 2018 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job done professionally and quickly.

Report a concern   September 7, 2018 — Rated 10 out of 10 by Delores Hill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing job cleaning the carpets. Technician was efficient, informative and did a great job. The carpet dries really fast too.

Report a concern   September 7, 2018 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, considerate, and professional. Everything looked great!

Report a concern   September 7, 2018 — Rated 8 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Our latest appointment (9/1/18) seemed substantially shorter and not quite as outstanding a job as previous identical service call jobs from previous appointments.

Report a concern   September 7, 2018 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All

Report a concern   September 7, 2018 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and efficient service.

Report a concern   September 6, 2018 — Rated 9 out of 10 by Janet Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, professional and proficient

Report a concern   September 6, 2018 — Rated 10 out of 10 by T.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results of the carpet and tile cleaning were excellent. The technician was prompt and helpful and very pleasant. His name was Keith. We will ask for him again. We are very pleased with the use of Zerorez for the second time. Thanks

Report a concern   September 6, 2018 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people who did the work did a great job. They took their time and did every thing to perfection. My carpet & tiles look very clean.

Report a concern   September 6, 2018 — Rated 10 out of 10 by E.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, knowledgeable

Report a concern   September 6, 2018 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that no soapy or chemical residue is left on my carpet. I like the professional service.

Report a concern   September 6, 2018 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional, courteous & timely service!
My carpet looks new again!
Happy with the service I received!

Report a concern   September 6, 2018 — Rated 10 out of 10 by L.D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that my carpet dries so quickly and looks great after the cleaners ng

Report a concern   September 6, 2018 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You offer a good product and good service.

Report a concern   September 6, 2018 — Rated 5 out of 10 by C.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tech talked on his phone the entire time and brought dirt into my house on his shoes. It would be great to see you all wear shoe covers and have a little more professional techs. Each tech I’ve had has only been concerned with the rating I am going to give them, but doesn’t try to earn it.


Privacy Policy