Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 11, 2018 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, courteous and thorough

Report a concern   September 11, 2018 — Rated 10 out of 10 by E.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You guys did a great job communicating the services offered setting up an appointment, arriving during the appointment window and communicating during the process. The technician did a great job, was polite and courteous. He did a great job cleaning the carpet and it looks great. I was very pleased with the experience and that the service you office is eco-friendly. I would definitely recommend your services.

Report a concern   September 11, 2018 — Rated 9 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Jaylen was wonderfully professional and knowledgeable! Very polite.

I needed urine treatment on 3 areas due to fmy older dog . Treatment seems to be effective. I was surprised at the cost. $99 for carpet cleaning, but the pet treatment made my total over $500!!! Maybe I should have just replaced the carpet

Report a concern   September 11, 2018 — Rated 10 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technicians were courteous and mosly clean about walking through our home. Spirs were successfully removed with their products,

Report a concern   September 11, 2018 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was quick and efficient. They were able to lighten or remove stains I didn't think possible. Carpet was visibly cleaner overall, and soft after it dried. Technician was courteous and friendly. Great experience!

Report a concern   September 11, 2018 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were great. They were very professional, friendly and worked extremely hard. They also cleaned our tile and it looks great. I would highly recommend the guys that cleaned our carpets and tile. They were a credit to Zerores.

Report a concern   September 11, 2018 — Rated 8 out of 10 by P.O. Zerorez Dallas/Ft. Worth
What could we do to improve?

Nothing

Report a concern   September 11, 2018 — Rated 4 out of 10 by J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We have a stain in my son room that was not treated correctly. If they could come back and try to remove it .

Report a concern   September 11, 2018 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service, timely.

Report a concern   September 10, 2018 — Rated 10 out of 10 by Bonnie Maness Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fresh as new look and feel to carpets to present to new owner. BSM

Report a concern   September 10, 2018 — Rated 10 out of 10 by P.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent

Report a concern   September 10, 2018 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech that came to our house was fantastic!!!

Report a concern   September 10, 2018 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service.The team that cleaned my carpets were excellent!

Report a concern   September 10, 2018 — Rated 5 out of 10 by D.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I noticed that once the carpet, rugs and tile were dry there were definite spots that were missed. This has never happened before!

Report a concern   September 10, 2018 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fewer chemicals

Report a concern   September 10, 2018 — Rated 10 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don't use chemicals when cleaning.

Report a concern   September 10, 2018 — Rated 3 out of 10 by B.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have used Zerorez in the past and saw a level of vibrancy in my tile and carpet, but this time, it was as if the floor were just wet and vacuumed. Tile didn't look clean and was able to move some grout dirt with my finger. Carpet traffic areas are still visible; maybe it is more apparent because the furniture has been removed, but just not satisfied. Maybe the tech was lazy and didn't put forth a good effort; he showed up late and then didn't finish because he ran out of water. Maybe the Zerorez product doesn't cut it. I don't know... But what I do know is I will try a competitor next time.

Report a concern   September 10, 2018 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good job. hard work. and pleased boss.

Report a concern   September 10, 2018 — Rated 10 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient carpet cleaning service. I was pleased with the results and also the price.

Report a concern   September 10, 2018 — Rated 10 out of 10 by Gail Strickland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looked better than I thought it could look. The price was what I thought it would be--no extras for this or that. It was a very positive experience.

Report a concern   September 10, 2018 — Rated 8 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

I guess I was expecting something different than I have had in the past in carpet cleaning. The rep was very nice, very informative, but the actual cleaning was not different or better than the ads indicate.

Report a concern   September 9, 2018 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero Rez is the best carpet and tile cleaner I have ever used in 40 years of being a Lamdlord.

Report a concern   September 9, 2018 — Rated 9 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian was thorough and professional.

Report a concern   September 9, 2018 — Rated 10 out of 10 by Edward Bedford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was fantastic and did a fantastic job!! The carpet looks great!!! We will continue using you all and will be requesting Randy!!
Thanks

Report a concern   September 9, 2018 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was very professional and we're able to get out old stains.

Report a concern   September 9, 2018 — Rated 10 out of 10 by Marie Roberts Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and great techs. Thank you again Chris!

Report a concern   September 9, 2018 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the ease of scheduling my appointment. The technician was very friendly and did a great job in less than an hour. It was a wet Saturday morning but he was friendly and efficient through the whole process. It was a great experience. I'll definitely use Zerorez again and recommend them.

Report a concern   September 9, 2018 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All my communication was very professional. My carpets look great. My technician was on time, knowledgeable, and personable. It was a great service that I would not hestitate to recommend.

Report a concern   September 9, 2018 — Rated 9 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's very thorough

Report a concern   September 9, 2018 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My Techbician was very professional and very friendly


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