- Phone: (214) 372-5326
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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemical,,
Over all you do a good job. Things that were overlooked the first time were cheerfully done when brought to technician’s attention.
Great service
The man you sent was very good and was very easy to work with. He did a great job and I will do more and I will want him back.
Our tech was very professional and eager to please us
You clean my carpets and they are dry in 3 hours. There is no sticky or residue left on the carpet. That’s KEY for me. Plus your able to get my stains out.
The quality of your work is unsurpassed! The customer service is 5 Star!
I was very happy with the quick response for service..the courtesy of the gentleman who did the service and the way my carpets looked when he was finished..
Your company is easy to deal with as far as scheduling, confirming & arrival times.
Also important that your technicians are employees of Zerorez & not contract workers.
Our carpet looks & feels cleaner after your services.
We have been very pleased with the results!
Thank you!
The cleaning job was great. My carpet looks like new again. We got off to a bit of a slow start, as the tech's truck had issues. He soon resolved them, gave me a discount for the inconvenience and got busy cleaning my carpet. I am totally satisfied and will use Zerorez again. Thank you, Sebastian for a great job.
You can immediately feel the cleanliness of your carpet. Dries quickly.
Great!
Your Service individual, (Tyler) arrived one minute early of the scheduled time.
He introduced himself and made a survey of the job to be done.
From that point on he was very professional in explaining what he would be doing and that he would start with a test of the worst spot in the tile to show us what the tiles would look like when he was through.
We were very pleased with the cleaned tiles by Tyler and the Zerorez System.
Over priced for the work that was done.
The price quote was 99 for 3 rooms I cleaned 4 and got charged 224. Plus I was told I got a 50 dollar gift card to place to eat which I didn’t get. The carpets look great and the guy was amazing but felt like I didn’t get what was offered in your email! My address is 1304 Fire Wheel Way, Lantana Texas 76226 if you want to send me that $50
Gift card and keep a customer? Otherwise will probably go somewhere else and I use you every year! Thanks, Elizabeth Last name removed Phone number removed
Carpet looks great! Service tech was on time and did a great job!
No soap....only water.....leves carpet clean with no soap residue......reasonable price
It looks good but it’s looked better after other companies have done it
More promotions or maybe a points system where loyal customers could better afford your service. You were just here a few days ago and cleaned my carpets. We did use you extra pet care in two rooms but other than that it was basic service. Your technician was very nice and professional, but only here for about an hour. The service cost me a little over $500. Really?!?!
Pointed out spots in dining room and they were still there when carpet dried. Had to get on my hands and knees and get them out.
Our technician, Charles, did an excellent job. He was very professional, courteous and has a great personality. Would certainly recommend your company. Will call you again.
Our technician was very thorough & professional. 2 critical elements for successful service.
The technician was very friendly and knowledgeable. He took his time to ensure my carpets were cleaned well. The price was reasonable and within my budget. My carpet looks great!
Fast, easy scheduling, Friendly and extremely professional staff, great customer service.
The carpets looked great... The scheduling process was very frustrating
Safe for kids and pets
I was pleased with the service but prefer to not share my name yet. I get STACKS of mail daily - like from 25 to 55. I don't want more mail at this time. Maybe in the future when all of the politics slows down.
Jody Dean with KLuv said the carpets would look like new and ours does. You did a great job and we are very pleased. Thank you.
Jerry and Kelly Jason
No chemicals and carpet drying time is much quicker.
Great technician, great price and great result.