What our clients think of us!

quick & effective

Very friendly/ on time/ carpets looked great after cleaning/ very professional

Service is great tech very friendly rug left clean

Very friendly employees, great service.

Finley was great. Very personable, & knowledgeable of products & services. Just an all around nice person. He came on time, reviewed & explained all services to me. He was not pushy as to what services to get. Recommended bio- dt my dogs' issues. The rugs looked & the house smelled so much cleaner after he was done.

I have filled this out 4 times enough already.

The cleaning service is very good and my carpet stays cleaner for a lot longer time.

Efficiency and price.

Excellent job. Prompt snd efficient service man. Great job

I would have loved if they verify the correct spelling of my name and last name. They texted and emailed me and even saw my name on the check I issued by still was called First name removed was far from EmmyLou.

Technician arrived within scheduled timeframe.
He was professional, evaluating the water to wooden floor and wool area rug.
He impressed me as a "do the right thing" type of person.

Our tech was over 1:00 Hour late for the appointment.

not ruin wooden stairs when cleaning carpet.

On 9/18, the day of our cleaning, I wrote and asked about the charges made. We had 2 rooms and 2 hallways that were to be charged as 3 rooms. Then there was an additional charge for $30 for the hallway. I feel we were charged double - for the 3rd room that didn’t exist And for the hallway. We were never charged that in the past. He also said we’d be charged for the closet in our master bedroom (7.5’ x 4’). That also has never happened before. I was not presented with the details of the charges at the end of the appointment. I was only given the total. The screen was blank when I signed my name. I gave a low score because my questions stated on 9/18 were never answered. Please clarify these charges. We’ve hired Zerorez many times in the past and would like to continue to do so. Thank you

The carpets look like new. Your technician Clint ?was super knowledgeable.

The Zerorez team did a great job on my home. The carpets were thoroughly cleaned. They didn't waste any time. The work was completely finished in a very reasonable amount of time and instructions for drying the carpet was easily completed.

Thanks.
Name removed

I like the idea of not having chemicals and detergents linger in the carpets. The scheduling was easy and they were prompt and courteous. I would use them again.

The carpet cleaning is good I think buts it’s hard to tell because I had no stains. The tile cleaning was “free” so I can’t really complain but it wasn’t great and I still found dirt and dust in the corners. The main issue was just scheduling and trying to get everything confirmed. It was tough to get someone to answer the phone day of.

Does an excellent cleaning job!

Dragging hoes along walls and stair banisters

great cleaning

I had a problem with the first service but they quickly addressed it and came back to fix it. Friendly service.

I Like your service, and your cost on carpet cleaning. They did a great job. I will have them do my carpet cleaning again. Thanks for a great job.

Love it.

They were very nice and efficient. Got the job done!

Very professional and considerate service especially from our technician Justin at each point in the process
Dan W.

On time, products work well without extras, they get job done timely and leave. :)

The technician was great!

Products clean well with no detergent needed.
Large sectional couch and huge wool rug were cleaned and dried within an hour.
Very good job.

Technician kept me informed as to any issues like stains he found.