Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 5, 2018 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time helpful polite

Report a concern   October 5, 2018 — Rated 10 out of 10 by J.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   October 5, 2018 — Rated 9 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good communication.

Report a concern   October 5, 2018 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service man was excellent . He was knowledgeable, on time and hard working
. The carpet looks great .

Report a concern   October 5, 2018 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician Jamaal was very professional, and did a wonderful job. My carpet looks great.

Report a concern   October 5, 2018 — Rated 9 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good service

Report a concern   October 5, 2018 — Rated 8 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Ensure crew members come to the home with coverings for wood floors and are respectful in removing their shoes, etc.

Report a concern   October 5, 2018 — Rated 9 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was good.

Report a concern   October 4, 2018 — Rated 10 out of 10 by D.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet came out very clean. Thec was very good.

Report a concern   October 4, 2018 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks amazing! You got out a year old gun stain that has been "cleaned" twice before with no change. I am shocked! Highly reccomend.

Report a concern   October 4, 2018 — Rated 9 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast... Tom. Was great.
The natural products

Report a concern   October 4, 2018 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and outstanding job! Technicians were very professional and nice

Report a concern   October 4, 2018 — Rated 10 out of 10 by T.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians and products

Report a concern   October 4, 2018 — Rated 10 out of 10 by A.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great serviceman

Report a concern   October 4, 2018 — Rated 7 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not all the stains came out of the carpet. The associate made me aware of it however, I wish there were products being used that could make the stains less visible.
Thank you.

Report a concern   October 4, 2018 — Rated 8 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

I dont believe I was charged the pricing that was mentioned online when I booked. I was charged more from what I remember. While I didnt put up a fuss during or after the appointment, thinking about it last night had me thinking I paid a bit too much for what was done. Overall good results but some minor stains never came out. The main stains did.

Report a concern   October 4, 2018 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician, love that there are no chemicals.

Report a concern   October 4, 2018 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always an excellent job and very courteous staff!

Report a concern   October 4, 2018 — Rated 9 out of 10 by Lisa Gonzalez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to get appointments. Nice technicians.

Report a concern   October 4, 2018 — Rated 7 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

On time. Courteous staff. Great service.
I wish they would vacuum first instead of having clients do it. Also, they have reasonable prices on cleaning, but the spot treatments are very expensive.

Report a concern   October 3, 2018 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pleasant employee. Quick. Great job. Nice smell afterwords.

Report a concern   October 3, 2018 — Rated 9 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and friendly service.

Report a concern   October 3, 2018 — Rated 5 out of 10 by J.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

As well as we can remember, the person cleaning our carpet moved some furniture and put the little plastic cubes underneath. This time he didn't move anything, except one coffee table at my request. I think we should have been told ahead of time that they wouldn't move any furniture. Also the machine left big streaks in the carpet in my living room and vacuuming did not remove them.

Report a concern   October 3, 2018 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was great. He worked very quickly and he did a very good job. I will definitely be using zerorez again because of his service.

Report a concern   October 3, 2018 — Rated 10 out of 10 by Mia Craig Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is superior to other services I've used for carpet cleaning. I love that the company is environmentally conscious. All products purchased such as my air purifier I now feel that I can't live without it. It was a great investment.

Report a concern   October 3, 2018 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job!

Report a concern   October 3, 2018 — Rated 10 out of 10 by Linda Levy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best and professional

Report a concern   October 3, 2018 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt efficient and friendly

Report a concern   October 3, 2018 — Rated 10 out of 10 by Michelle Nowlin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and kind and i love that he explained everything to me

Report a concern   October 3, 2018 — Rated 10 out of 10 by Sonny Perez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's a very clean solution they use. It lasts longer being clean.


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