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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Capet left so wet over 24 hours still damp.
Efficiency of time arrival and completion of the job st hand.
The technician had to return for a high traffic area and this was handled promptly before we moved our furniture back into the room. We were pleased with the results and the prompt return. We would recommend this service and use them in the future.
Missed the appointment time by over 2 hours. Tied me up for the whole afternoon.
Very professional.
My 20 year old carpet looks new and the technician was kind and courteous. I had a great experience with zero Rez.
Great job and easy to work with. Will use them again.
No residue! Paul was very thorough. He didn’t rush through like a previous tech did. Answered my questions and asked if I was satisfied with the work. Next time I’m requesting Paul . He partner Travis was polite and helpful. He contributed significantly to a job well done!
The team was very professional and respectful of my home and myself. They did the work so thoroughly and so well and in such a short amount of time! My carpets were beautiful when they finished, and are still looking new four days after! There was one stain in particular that seemed impossible to get rid of, but this team did it. Four days later, there isa slight shadow of the stain that was there, but one would have to look hard to find it. I am very pleased with the results!
Very professional and I like that there are no chemicals. Tech was very nice and efficient.
I saw your demonstration on Good Morning Texas. When your representative donned shoe covers before bringing equipment into the home, I appreciated that. Then he checked my primary concern so that could be spot cleaned before actually cleaning the carpet. He was professional and did a great job. I will recommend Zerorex.
Shelby, Red Oak, TX
I like the quality of workmanship of my service tech, Keith Longren. He does a very nice job and is very knowledgeable.
I don’t know the names but who came to my home are very nice and friendly and did a great job.
Your technician was courteous, knowledgeable, and efficient. My carpet looked great after he cleaned it.
If you have great man on the job. You get the best. We did, Chris Issacs
The gentlemen was very friendly and professional. He was very informative regarding the cleaning process of my carpet. Very pleased with the outcome!!
Excellent customer service!
The technician did a fabulous job, was professional and did not try to up-sell what I did not want or need. I own and manage 13 rental properties and have put Zerorez at the top of my list.
Consistent and reliable. Courteous.
Reasonably priced.
Great service!
I like the clean water instead of soaps and chemicals on my carpet. I also like the professionalism of the technician who worked hard to completely cover the areas I requested and did not try to up-sell me👌🏻
Great service and good results
The guy dis the carpets I requested but the high traffic areas show up as mch as they did before.
Charles was great. He did an incredible job and was very thorough.
Thanks for great service.
Friendly. Informative. Fast but not too fast to do it well.
You always do a good job and the carpets dry quickly and look new when dry.
The carpet cleaner Randy Ruffin was very professional and courteous and did a great job!
the stains in the bedroom are still with us, not too happy about results
Cleans well and left home smelling good
Justin explained all the different options very well; and, once I had made my decision, he worked very hard to do a good job on my carpets.

Technician was very willing to answer all our questions and took his time to make sure the job was done right. He was also very patient and great with our kiddos!