Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 23, 2018 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job was done very well, but clean. No mess just a clean carpet,

Report a concern   August 23, 2018 — Rated 10 out of 10 by Pam. Payne Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Sebastian was very nice and worked really hard. Our carpet looked very pretty and clean. Sebastian explained everything very well to us about how we should take care of any problems we had with our carpet but he was not pressuring.. We would definitely recommend Zerorez to family and friends.

Report a concern   August 23, 2018 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs, which came to my house, did an outstanding job cleaning both the upstairs carpet and extremely dirty tile floor downstairs.

Report a concern   August 23, 2018 — Rated 10 out of 10 by Brenda Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Does great job cleaning

Report a concern   August 23, 2018 — Rated 0 out of 10 by S.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician that came to my house was on his phone all through texting with one hand and cleaning with the other which was very unprofessional.
Most importantly, he left some water residue at the bottom of my stairs which I didn't notice and when I went to inspect upstiars and in my way down I tripped and fell. I twisted my knee un the process trying to prevent a head injury.
I called the company and reported this. They promised to follow up and it's been 3 days now without any one calling me back.
Not very good customer service

Report a concern   August 23, 2018 — Rated 10 out of 10 by F.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job was done on our carpets especially the stairs!

Report a concern   August 23, 2018 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficiency and excellent results

Report a concern   August 23, 2018 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet technician was knowledgeable and very nice. The carpets looked beautiful!

Report a concern   August 23, 2018 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results. Employees take pride in their work. Reasonable cost.

Report a concern   August 23, 2018 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are clean and look like new again.

Report a concern   August 22, 2018 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service representative, Anthony, did a great job. Very professional and kind. I was not sure how the cleaning would go this time as I was not completely satisfied when your company did our carpets the last time, 2017?, but Anthony did an excellent job and was very thorough. It would be nice if all of your reps were this commited to pleasing customers. Our carpet looks very nice. Thank you, Name removed.

Report a concern   August 22, 2018 — Rated 10 out of 10 by L.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done and punctual, thank you very much.

Report a concern   August 22, 2018 — Rated 10 out of 10 by Patricia Madrid Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to use and they always do a great job

Report a concern   August 22, 2018 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of the services

Report a concern   August 22, 2018 — Rated 10 out of 10 by I.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like the air duct cleaning !!

Report a concern   August 22, 2018 — Rated 10 out of 10 by Mary Reeder Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service, prompt and reliable.

Report a concern   August 22, 2018 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Abe and Paul were amazing, efficient and professional! They ended up cleaning 4 additional items while they were here and did a great job!
I will definitely recommend Zerorez.
I hope all of the service techs are as good as these two guys were!

Report a concern   August 22, 2018 — Rated 9 out of 10 by Diane Lyles-Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That there is no residue after treatment. Also the technician was knowledgable, quick and friendly.

Report a concern   August 22, 2018 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, courteous, thoughtful and honest

Report a concern   August 22, 2018 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was on time. Friendly person. Carpets look great.

Report a concern   August 22, 2018 — Rated 10 out of 10 by Kathryn Barrington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The products do a very good job and service is great!

Report a concern   August 22, 2018 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was superb. The tech wanted to make sure we were happy with the reclean.

Report a concern   August 22, 2018 — Rated 10 out of 10 by Tracey Leenheers-Eaton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, professional and quick

Report a concern   August 22, 2018 — Rated 10 out of 10 by Larry Alexander Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional. We started with three bedrooms, and the kitchen tile cleaned , once it was all done we had Master bath , guest bath, and entry way done as well . The process dose not take a lot of time. the price was reasonable .
We will defiantly be using them again.

Report a concern   August 22, 2018 — Rated 5 out of 10 by S.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had a second carpet cleaning expert come in after your associate came in and he told me that there was still quite a bit of dirt left in the carpet that could have been removed better

Report a concern   August 22, 2018 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technican did an awesome job.

Report a concern   August 22, 2018 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was professional and took his time with us. Quality product.

Report a concern   August 22, 2018 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks nice

Report a concern   August 22, 2018 — Rated 10 out of 10 by Zelma Fry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! Makes things look brand new

Report a concern   August 21, 2018 — Rated 10 out of 10 by Lisa Walton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We love zerorez technology! I had the great expirience of two great technicians who both worked up a sweat! They were very polite and used the machines the way they should be used.... Thanks so much!


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