Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83936 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 20, 2018 — Rated 8 out of 10 by H.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

60.00 a room for pretreatment is a little steep

Report a concern   October 20, 2018 — Rated 5 out of 10 by L.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We asked for a small ottoman to be cleaned and the price quoted was outrageous. The tech said $60 and for that amount we could have bought a new one.
Stain treatment that only covers a small area at 75 is high. I would expect greater than 12x12 for $75.

Report a concern   October 20, 2018 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Technician was very polite and was able to assess what I needed and did an excellent job cleaning my carpet. I was quick and the results were very good

Report a concern   October 20, 2018 — Rated 7 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Rug is very common thing almost every home has but I found out that you guys don’t clean rugs at homes and you have to take it somewhere and takes two weeks and $500

Report a concern   October 20, 2018 — Rated 9 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

respect for home

Report a concern   October 20, 2018 — Rated 10 out of 10 by John Dragoo Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was quick, explained the process and protected my newly painted walls by putting corner guards where the hoses might rub. He also came back in with the ceramic tile cleaner, since I didn't get a chance to pull back a rug and he was supposed to leave that area until last. No problem since he did accommodate my request. Everything smelled fresh and looks clean. The spots came out of my carpet in the one area i was concerned about. I will use them again!

Report a concern   October 20, 2018 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We thought zerorez did a great job addressing areas that needed extra cleaning. It was also nice to have the carpets completely dry by the end of the day, and no chemical/cleaner smell left in the air.

Report a concern   October 20, 2018 — Rated 10 out of 10 by Keith Douglas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This company is very responsive to my needs. They sent over a super nice guy, Jamal, and he spent a couple of hours at my house cleaning the carpets and tile as well. Jamal took extra time to remove a few pet stains and really took his time at my house. Great experience and great customer service. Thanks! Keith Douglas in Irving, Texas

Report a concern   October 20, 2018 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans well, smells good

Report a concern   October 20, 2018 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning. You don't use chemicals.

Report a concern   October 19, 2018 — Rated 10 out of 10 by F.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! Thank you!

Report a concern   October 19, 2018 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very prompt

Report a concern   October 19, 2018 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication about appointment, arrival time and ETA. Very polite and considerate technician with excellent communication about process, service provided and instruction. Arrived within projected window of time with notice. Excellent results on removing a water stain.

Report a concern   October 19, 2018 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Salesperson was very friendly and knew his stuff. Thoroughly explained every step in the process

Report a concern   October 19, 2018 — Rated 10 out of 10 by Xavier Murano Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, affordable, reliable and courteous.

Report a concern   October 19, 2018 — Rated 9 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

attitude

Report a concern   October 19, 2018 — Rated 10 out of 10 by P.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does a great job at getting carpet clean & removal of spots or stains. The technician did a great job and finished in the time frame that was scheduled. I have used other carpet cleaning companies, but didn’t see the results I see with Zerorez !! This was my second time to use Zerorez and I would recommend them and use them again.
Thank you

Report a concern   October 19, 2018 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean and green

Report a concern   October 19, 2018 — Rated 10 out of 10 by T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and got the job done!! Thank you. We will definitely contact Zerorez again.

Report a concern   October 19, 2018 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks great and dries relatively fast!!

Report a concern   October 19, 2018 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There's no harsh chemicals. The only thing left behind were just a clean soft carpet without odor, even with all the rain.

Report a concern   October 18, 2018 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The company was very accommodating when I had to rearrange the schedule. Thank you, Zerorez

Report a concern   October 18, 2018 — Rated 10 out of 10 by Barbara Altom Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast service and truly clean and icky free floors.

Report a concern   October 18, 2018 — Rated 10 out of 10 by Kay. Lewis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a large cat spit-up stain. Zap--it vanished. Our tech was friendly, helpful, competent. The carpet is so clean and dries quickly. Our entry tile looks new. We had no clue it was so dirty. I just recommended to neighbors.

Report a concern   October 18, 2018 — Rated 10 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed up on time; good communication, and quality work

Report a concern   October 18, 2018 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, polite technician, very clean carpets that dried fairly quickly and smell good

Report a concern   October 18, 2018 — Rated 10 out of 10 by N.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality service and cleaning results

Report a concern   October 18, 2018 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?


Your worker was prompt, serious about the job, explained my choices, kept on task, and completed the work within the time frame. I was impressed. I would definitely recommend your service to my friends.

Report a concern   October 18, 2018 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that your use only electrified water in cleaning. The carpets come out without soap still in the carpet.

Report a concern   October 18, 2018 — Rated 9 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the more natural approach and the friendly professionals that perform the work.


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