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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Products were very effective and technician was very thorough and professionsl.
The results are GREAT and the technician's go above and beyond and the results are amazing.
Excellent service Roberto is very professional did a great job
Describe the process and for the process to be consistent
The service technicians aim to provide the best and give complete satisfaction in every way.
The carpets always look great once they've finished. The service reps explain how ZeroRes process is different and better.
The tile was cleaned even beyond my expectation. However perhaps next step is grout cleaning for portions of the cooking areas where it needs targeted hand scrubbing.
I paid $433 and had the special pet treatment done that is supposed to get everything out down to the pad. It still smells and the spots that were treated still smell. I could have just gotten the cleaning and spent less than half of what I paid.
The technicians were very friendly and did a great job at getting some paint stains out of the carpet that I thought for sure wasn't going to budge! Would definitely recommend to anyone needing their carpets cleaned!
Very pleased with service, efficiency and professionalism during recent cleaning of carpet, rugs and tile. I like the idea of using no chemicals.
Great!
you were very professional
Jamal was very professional and caring. He worked hard to ensure he met our expectations. We were impressed with him and the level of service he provided.
All staff are very professional. Each step of the cleaning process was explained before the work was done and prices given for each step. Carpets looked like new. Prices were reasonable. I will certainly call Zerorez again in the future.
Fast and efficient. Carpets weren’t wet for days after cleaning.
Joe always does an excellent job ! Professional, informative, and a hard worker. I like that the stains don't come back right away.
I like the idea of no chemical left in my carpet. My old carpet looks almost new after Zerorez cleaning.
My representative was quite nice and very intelligent.
I feel I am getting quality service and products and, as a customer, I am treated respectfully.
We have used zerorez in 8/2017 and had an amazing service which is why we called on you again. This time I was highly disappointed with the service we received on 10/20. We told the tec we have 100% wool rugs and he still treated our carpets incorrectly. It’s disappointing as I believe this tec could have easily looked at what was used during our last service and used the same products. B/c he used the wrong products on our wool rugs it caused even bigger stains then before. The fact that zerorez would send such an untrained tec to preform service on people’s carpets is highly disappointing. We are now sitting wait to see if today’s treatment will remove the stains. We spent a lot of money wit my zerorez, and it’s truly disappointing that the tec showed such a lack of understanding of carpet. In order to make this right I would like a refund for the treatment that was incorrectly put on our carpets.
The technician was very friendly and the results were great!
The cleanness level of the carpet was outstanding and they worked very fast.
Randy, our service representative, was excellent. Very Professional and friendly. Did a good job. Jason was the air duct cleaning representative and he was the same!!!
The technician was very professional, on time and explained the process to make sure they provided what we needed. Highly recommend Zerorez!
We had an excellent experience with Zerorez! Jaylon was courteous, knowledgeable, and professional, and we appreciated the time he took and the effort he made to make our carpet look great! We will definitely recommend Zerorez to our family and friends.
The technicians (Paul and Kendrick) were timely, professional and friendly. They did a fantastic job with the carpet. I’d definitely hire Zerorez again.
Carpet still has some dirt in it after treatment.
Does a great job!
cleans carpets be
autifully
Our tech Stanton was really courteous and professional. Our carpet looked like new when he finished with it.
Quality work and nice tecnician
Tristan was friendly and efficient.