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based on 83936 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very satisfied with the work. Was done very quickly. thanks
Prompt, quick, professional!
The treatment did not work to get the smell out. IT smelled good the first 12 hours and now the carpet smells like sweat. Very dissappointing.
We are very pleased with the work. We had carpets in our bedroom cleaned, 3 rooms. We also received free cleaning of our ceramic tile in our bathroom. We would have never thought to have them do that room. Now we must have them back to clean the other bathroom. The technician was fast and courteous. Thanks Zerorez!
Up front with pricing. Technicians are arrive when they say they will. Good customer services all around.
Scheduling a cleaning is easy.
The worker was on time and very professional. He explained his work.
The cleaning was great and the cleaner was very polite.
Great product,great service ,great employee
No complaints
Prompt. Worked to please.
I paid for the pet treatment and was told the odor would be gone. It actually got worse. Also the stains were still visible. I don’t see how this any better than regular steam cleaning. In my opinion this service was nothing more than very expensive steam-cleaning and sorry to say not even as good.
I am very disappointed and feel like I’ve wasted my hard earned money ($345).
less chemical and drys faster
My carpet is clean, looks so much better. No awful smell that makes my son's asthma flare up. Carpets are not soaked. They dry within a couple of hours. Best part is all the technicians have been awesome. Polite, caring and hard working. My technician moved my furniture and put it back. Good value for the cost. I would recommend to anyone looking for their carpet to be cleaned.
Great results.
Very professional service. Cleaned my carpets well with no harsh chemicals
Our carpet look brand new. Justin was great and we will be using you all only. We have wasted money in other companies. We got so many compliments Regis weekend.
The service technician was on time - efficient - and very professional. My carpets look great.
Thank you.
Techs were great. Very personable and professional. Work was done thoroughly and quickly for a competitive price. Very pleased.
Representative very personable , worked hard and did a great job cleaning..carpets and tile look great.
Friendly, courteous & efficient
Tech was friendly and did a great job
Great customer service and Chris was great to deal with. Took the time to explain the process and go over options. Very professional and would definitely do business with again
Professional and fast drying products.
I was happy with my service. I would prefer no attempts to up sell additional product or service.
Great service. Jermain was the greatest. He was patient and answered all questions professional.
Your service guys are very professional however my sofa looks no better than it did before getting it cleaned. I had your company come back out for a redo and I’m still not pleased with the outcome. I will not be recommending your company to anyone I know. Thanks
Did not get stain off the step left soap spot in the bedroom.
You can come back to reclean the areas.
This is the first time Zerorex did a poor job!
The technician spent less than 5 minutes cleaning one of our three rooms. Very disappointed and will not recommended Zerorez.
Carpet looks great. Get appointment quickly.
Our floors look great! We really appreciate the fine job that the tech did! I’m so sorry I forgot his name but I will never forget the care he took in cleaning our carpets !