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Client Testimonials
Everything
Everything went fine
Excellent customer service with scheduling.
I had to reschedule a few times and it was no problem.
Chris was awesome. Took great care to clean completely. He was also a very friendly and knowledgeable service person.
JD was prompt, warm and readily responded to my concerns during our walk-through. He made recommendations and presented a plan before proceeding which took into account I am a repeat customer. The carpets were steam-cleaned, instructions provided and payment rendered in a timely, professional manner. My hope is they offer JD a BONUS as he knows how to 'treat' both the customer and their carpets?! Thank you JD and Zerorez!
I always hear about Zero Rez on 102.5 KNIX and I must say their service and quality work is outstanding. Zeke Dukes was very polite and knowledgeable. My carpets feel amazing and clean. Our allergies have drastically improved. I will never go back to cleaning carpets myself, Zero Rez has my business. Thank you.
the services.
Anthony was very knowledgeable about how to clean the pet stains on our area rug. Instead of cleaning it in our home, he took it to their physical location. Since the pad we had could not be cleaned, we also needed to purchase a new one, which will be delivered with the rug. We look forward to an excellent result upon return.
Jane and Jerry L
St. Augustine, FL
Fast and friendly service
Very easy. Picked up and delivered back our rug. Person was on time in the window specified, and the cleaned rug looks lovely.
Professional, kind & dedicated. Mike was excellent & would recommend him for all future services.
The carpet and couches i had cleaned looked great and the room is was concerned about an odor is now odor free and looks great
Quick and on time.
No residue.
Super great guy who did the work was not pushy at all to upsell any of your options and that was very appreciated.
Ask for Josh you won't be disappointed!
Product good. The service was excellent and the crew member Quintavius, was very professional. and polite with the service carpet cleaning>
The person who cleaned our carpet was over and above, customer servicewise and the actual cleaning. Explained and communicated clearly, was respectful and felt trustworthy of the carpets in my family home.
on time; friendly; efficient and helpful
only problem was that the equipment left a marl on my entry level mat
Jordan the Technician was professional, informative & very friendly with a nice smile.
He cleaned the stains from my upholstery furniture leaving smelling fresh and bright.
I am pleased with the job and will be a returning customer.
Thank you
Dante was excellent. He tackled a super tough stain quickly and easily!
Excellent job!
Seth and his partner were great to work with!
The service was quick and effective. Chris has a great personality and did a great job.
Tech was great. Very polite and professional. Did a great job! Much appreciated!
Mike Walters
Did a good job. Friendly. On time
Staff very polite !
Very knowledgeable technicians, great service,
Auggie was very friendly, efficient, and knowledgeable. Did a nice job.
Fantastic results. Got our stains that I thought were set in forever. The tech arrived early (with permission) and was fast and super thorough.
The service guy was very friendly and did a great job. I liked the devices he used so that he didn't scrape the corners of the woodwork and the material he put up to cover the door opening gap when he brought his hose in. We plan on having ZEROREZ back next year.
The less chemicals the better
everything went well the tech was on time he was friendly
respectful
They were very professional and got all the stain out and then come back a second time when there was a little showing through. I recommend them highly. They are awesome.