Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   January 29, 2026 — Rated 10 out of 10 by Cheri Kelley Eastern Propane
What do you like about our products and services?

Fast and friendly service!!

Report a concern   January 29, 2026 — Rated 10 out of 10 by Victor Deaza Eastern Propane
What do you like about our products and services?

Fast service

Report a concern   January 29, 2026 — Rated 10 out of 10 by Thomas and Lisa Durant Osterman Propane
What do you like about our products and services?

Women on phone was very responsive once she realized we were out of propane and had no automatic delivery. She got someone here within a few hours. Thank you!

Report a concern   January 29, 2026 — Rated 10 out of 10 by M.M. Freeman Gas
What do you like about our products and services?

Timeliness!

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.A.L.G. Rymes Propane & Oil
What do you like about our products and services?

Promp delivery and great price

Report a concern   January 29, 2026 — Rated 10 out of 10 by D.R.I. Cash Energy
What do you like about our products and services?

simple delivery and request process

Report a concern   January 29, 2026 — Rated 10 out of 10 by John Wheeler Eastern Propane
What do you like about our products and services?

Great Service, very friendly driver- Customer service rep when I called in was not the best.. Very off putting

Report a concern   January 29, 2026 — Rated 9 out of 10 by S.B. Superior Plus Propane
What do you like about our products and services?

Reliable delivery of natural gas. Great service when my gas line had to be checked with installation of a new furnace, and subsequent installlation of a new tank.

Report a concern   January 29, 2026 — Rated 10 out of 10 by P.M. Osterman Propane
What do you like about our products and services?

Your service representatives are very helpful.

Report a concern   January 29, 2026 — Rated 10 out of 10 by L.L. Central Coast Propane
What do you like about our products and services?

Timely and friendly service to our location.

Report a concern   January 29, 2026 — Rated 10 out of 10 by A.S. Earhart Propane
What do you like about our products and services?

Very pleased with the quick response to fill a tank that was getting low just as the extreme cold rolled in.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Eleanor Tivnan Rymes Propane & Oil
What do you like about our products and services?

great service

Report a concern   January 29, 2026 — Rated 10 out of 10 by Joyce Rowe Quarles Fuels
What do you like about our products and services?

Propane delivered as needed. Electronically billed.

Report a concern   January 29, 2026 — Rated 10 out of 10 by T.E. Hopkins Propane
What do you like about our products and services?

prebuy program and relatively local. all drivers have been very friendly and courteous.

Report a concern   January 29, 2026 — Rated 10 out of 10 by Ronald Guthrie Superior Plus Propane
What do you like about our products and services?

clean efficient drivers are professional delivery on time i really like the auto pay

Report a concern   January 29, 2026 — Rated 9 out of 10 by D.R. Superior Plus Propane
What do you like about our products and services?

We have loved Superior Plus Propane for years up until January 21st. I had concerns that we would be running out of propane with this big winter storm coming. I called and spoke to a really nice lady and she told me that we had 44% in our tank and that our ticket was up and we should be receiving propane on the 23rd, which was Friday. Truck did not come so I called again around 2:10 and at 2:35, Regine picked up my call. She sounded as though I was bothering her. She told me our ticket is up for delivery but it has not been assigned to a driver. She can't do anything about it. I went on to your website and got to see our file and tracked the level of our fuel as it went down to 24% on Sunday. Nothing was listed for Monday and early Tuesday morning (6:15 A.M.) a driver brought us 214 gallons of propane and our tank went up 89%. I want to thank him for getting here as I am sure it was not an easy trip from Perkasie to Levittown. I found out that his name is Domenick and I want you all to know he did a great job.

I don't think I was ever as low on fuel as I was this week and I have been with your group since 1990. Please continue to take good care of us. Thank you. Mary Lou Last name removed

Report a concern   January 29, 2026 — Rated 10 out of 10 by Jerry Searcy Freeman Gas
What do you like about our products and services?

Called for Gas, they were here within 2 days, that is what i call service, everyone should do business with Superior Propane, Jerry Searcy

Report a concern   January 29, 2026 — Rated 10 out of 10 by S.H. Freeman Gas
What do you like about our products and services?

Had to use customer service due to needing fuel but also having a leak. Had a service crew show up by the end of the day at quitting time. They spent the time necessary to fix a difficult leak right then and there. That's an A plus for service. Then was able to get the delivery the next morning..A plus on the delivery too. Everyone I dealt with was professional, customer service, service crew, and the driver. Very satisfied with the response I got to my leak and delivery. Overall a great job from the local team on this one.

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.A.K.A. Quarles Fuels/Dixie Gas
What do you like about our products and services?

Friendly staff and on time deliveries

Report a concern   January 29, 2026 — Rated 10 out of 10 by E.T. Freeman Gas
What do you like about our products and services?

very responsive

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.S.H. Freeman Gas
What do you like about our products and services?

Great delivery ethic!

Report a concern   January 29, 2026 — Rated 10 out of 10 by A.M. Rymes Propane & Oil
What do you like about our products and services?

Great Service! Requested propane on a Saturday and 2 days later it was delivered

Report a concern   January 29, 2026 — Rated 10 out of 10 by J.A.D.P. Mountain Flame Propane
What do you like about our products and services?

Sweet receptionist was a huge help!

Report a concern   January 29, 2026 — Rated 9 out of 10 by A.M. Freeman Gas
What do you like about our products and services?

Responsive

Report a concern   January 29, 2026 — Rated 10 out of 10 by R.A.M. Freeman Gas
What do you like about our products and services?

Fast delivery, competitive pricing

Report a concern   January 29, 2026 — Rated 10 out of 10 by Penelope J. Christie Champagne's Energy
What do you like about our products and services?

Fair pricing, excellent service, wonderful staff and delivery drivers.

Report a concern   January 29, 2026 — Rated 10 out of 10 by F.S.A.R. Quarles Fuels
What do you like about our products and services?

You all came while I was out of propane and filled it up. I was grateful you were able to come on short notice !

Report a concern   January 29, 2026 — Rated 10 out of 10 by K.D. Quarles Fuels
What do you like about our products and services?

Reliability. We can count on Quarles to fill our tank regularly, as needed.

Report a concern   January 29, 2026 — Rated 10 out of 10 by A.M. Freeman Gas
What do you like about our products and services?

Appreciate your prompt response to my needs.

Love your website!

Report a concern   January 29, 2026 — Rated 10 out of 10 by Christy Campbell Freeman Gas
What do you like about our products and services?

Our propane was refilled when requested at a very busy time due to an oncoming snow storm. They were prompt and kind.


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