Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   December 4, 2025 — Rated 10 out of 10 by Marc Eden Freeman Gas
What do you like about our products and services?

What I like is that you're always reliable. After Helene when we were struggling to make things work and make things fire up again for the gas, you guys were right there and understanding about billing being weird and the male being weird. And you were appreciated more than you know. So being part of our hometown local group has meant that you guys know what it means to be local.

Report a concern   December 4, 2025 — Rated 10 out of 10 by G.M. Superior Plus Propane
What do you like about our products and services?

Great customer service/support!
Exceptional pricing compared to competitors.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Hugh & Sharon Green Freeman Gas
What do you like about our products and services?

Prompt and professional

Report a concern   December 4, 2025 — Rated 10 out of 10 by L.J. Freeman Gas
What do you like about our products and services?

Friendly and knowledgeable service

Report a concern   December 4, 2025 — Rated 10 out of 10 by N.J.H. Champagne's Energy
What do you like about our products and services?

Reliable service.a seemingly fair price.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Scott and Terri Mcwhirter Kamps Propane
What do you like about our products and services?

Courtesy of office staff and delivery drivers.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Wayne E Jeter Quarles Fuels
What do you like about our products and services?

Great customer service. Has been with you all when it was first Revere Gas.

Report a concern   December 4, 2025 — Rated 10 out of 10 by S.C. Cash Energy
What do you like about our products and services?

Good price and service

Report a concern   December 4, 2025 — Rated 10 out of 10 by F.S. Kamps Propane
What do you like about our products and services?

Tony our service driver is the best!
Tony is courteous, professional and extremely helpful.

Report a concern   December 4, 2025 — Rated 9 out of 10 by BRYAN and JENNIFER Edson Quarles Fuels
What do you like about our products and services?

Lots of payment options. Timely service and tank fills. Not sure how pricing compares to other companies, but it seems ok.

Report a concern   December 4, 2025 — Rated 10 out of 10 by R.J. Robertson Quarles Fuels
What do you like about our products and services?

Kevin has serviced our account several times! Great service!

Report a concern   December 4, 2025 — Rated 10 out of 10 by M.M. Freeman Gas
What do you like about our products and services?

Timely response to service calls. Biggest disappointment is wait time on hold to make a service call request.

Report a concern   December 4, 2025 — Rated 10 out of 10 by E.B.K. Osterman Propane
What do you like about our products and services?

You have made the delivery of my gas extremely reliable, simple and stressfree.

Report a concern   December 4, 2025 — Rated 10 out of 10 by M.W. Holden Oil
What do you like about our products and services?

I like automatic delivery.

Report a concern   December 4, 2025 — Rated 9 out of 10 by Robert Krone Griffith Energy
What do you like about our products and services?

conviently located

Report a concern   December 4, 2025 — Rated 10 out of 10 by B.T. Quarles Fuels
What do you like about our products and services?

Fast and efficient service.
Very friendly people.

Report a concern   December 4, 2025 — Rated 10 out of 10 by V.A. Quarles
What do you like about our products and services?

Great service.

Report a concern   December 4, 2025 — Rated 10 out of 10 by M.B. Southern Propane
What do you like about our products and services?

good response to refueling requests. Friendly people on the phone. One area that I think would be a nice change is the way you all come up with estimated fuel to be added when we give you our current tank percentage. Invariably the quantity is not close to the amount precharged on our card and we either end up with a overcharge or additional payment that should be settled. Why not just have authorization from customer to charge the exact amount of the fill up after the fact?

Report a concern   December 4, 2025 — Rated 10 out of 10 by B.S. Superior Plus Propane
What do you like about our products and services?

The price for my propane is what it is… You can’t change much of that. What I value is a care and the prompt service that my technician uses when he enters my property and fills my tank.

Report a concern   December 4, 2025 — Rated 9 out of 10 by J.L. Downeast Energy
What do you like about our products and services?

I like the tank monitoring capabilities that was installed on my propane tanks this past summer. But once my tanks got down to below 20%, it would have been nice to receive a notification to let me know that a delivery would occur within 24 hours. I turned down my heat and did use any hot water to conserve the propane, because I was not sure I would receive a delivery before the snowstorm. Other than that, I have been very happy with the service, competitive pricing and the ability to pay online.

Report a concern   December 4, 2025 — Rated 9 out of 10 by C.W. Osterman Propane
What do you like about our products and services?

any time I call there is someone to answer my questions and I always get someone to work with me on price when needed

Report a concern   December 4, 2025 — Rated 9 out of 10 by F.N. Eastern Propane
What do you like about our products and services?

we had a communication issue with call center but when we were able to contact our local representative the situation was addressed immediately.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Daniel Ogut Superior Plus Propane
What do you like about our products and services?

I love my gas 😁

Report a concern   December 4, 2025 — Rated 10 out of 10 by Susan Washburn Griffith Energy
What do you like about our products and services?

Great, hassle free service!

Report a concern   December 4, 2025 — Rated 10 out of 10 by M.E.T. Downeast Energy
What do you like about our products and services?

It is easy to schedule service and your service providers are knowledgeable and friendly.

Report a concern   December 4, 2025 — Rated 10 out of 10 by E.C. Rymes Propane & Oil
What do you like about our products and services?

Always have propane when I need it with automatic payment, which makes life easy.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Debbie Peet Freeman Gas
What do you like about our products and services?

Service was very quick and easy to order. Propane was delivered within 24 hours of request.

Report a concern   December 4, 2025 — Rated 10 out of 10 by T.A.M.R. Downeast Energy
What do you like about our products and services?

Your Customer Service is easy, fast, and reliable!

Report a concern   December 4, 2025 — Rated 10 out of 10 by J.W. Hopkins Propane
What do you like about our products and services?

Nice to have our tank filled in freezing cold weather so we are prepared for a power outage (for a power outage)

Report a concern   December 4, 2025 — Rated 10 out of 10 by S.B. B&C LP Gas
What do you like about our products and services?

My experience placing an order online was easy and they showed up quickly to fill my tank.


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