Superior Plus Propane
1870 South Winton Road, Suite 200
Rochester
NY 14618
United States

Customer Testimonials

Report a concern   September 15, 2026 — Rated 9 out of 10 by V.S. Superior Plus Propane
What do you like about our products and services?

I like the fact that you monitor my consumption and automatically refill my tank as needed. I am no longer able to physically check the tank so this is important to me.

Report a concern   September 14, 2026 — Rated 10 out of 10 by W.C.L. Sandhills Propane
What do you like about our products and services?

You just show up, I don't have to think about it.

Report a concern   September 14, 2026 — Rated 10 out of 10 by Frank Jin Kamps Propane
What do you like about our products and services?

Good service

Report a concern   September 14, 2026 — Rated 10 out of 10 by Robert Carey Freeman Gas
What do you like about our products and services?

Your senior man Lewis is a keeper. Your new call center approach is not working for your freeman gas customers.

Report a concern   September 14, 2026 — Rated 10 out of 10 by M.A.B.P. Quarles Fuels
What do you like about our products and services?

Just pay ahead and have no worries for a year

Report a concern   September 14, 2026 — Rated 10 out of 10 by D.C. Griffith Energy
What do you like about our products and services?

Prompt service!

Report a concern   September 14, 2026 — Rated 10 out of 10 by Charlotte Nicholson Freeman Gas
What do you like about our products and services?

I can talk to a human that speaks English instead of an AI.

Report a concern   September 14, 2026 — Rated 10 out of 10 by P.P. Rymes Propane & Oil
What do you like about our products and services?

Always on time and never forget

Report a concern   September 14, 2026 — Rated 10 out of 10 by Carol Seidler Gas Incorporated
What do you like about our products and services?

Friendly service

Report a concern   September 14, 2026 — Rated 9 out of 10 by R.W. Freeman Gas
What do you like about our products and services?

Phone service leaves a lot to be desired. Personal service is responsive and good.

Report a concern   September 14, 2026 — Rated 10 out of 10 by William Trobaugh Freeman Gas
What do you like about our products and services?

Budget plan, auto scheduled refills, easy access to information on web site.

Report a concern   September 14, 2026 — Rated 10 out of 10 by J.K. Freeman Gas
What do you like about our products and services?

Your willingness to work a plan out for payments.

Report a concern   September 14, 2026 — Rated 10 out of 10 by E.L. Quarles Fuels
What do you like about our products and services?

Very good and theydeliver on time to make sure I don't run out of gas specially during winter time.

Report a concern   September 14, 2026 — Rated 10 out of 10 by B.A.G.P. Quarles Fuels
What do you like about our products and services?

Very prompt after calling for request delivery. Samantha was great on the phone and the delivery man was very courteous and professional. Thanks so much for. We are now ready for winter .

Report a concern   September 14, 2026 — Rated 10 out of 10 by D.L.N. Eastern Propane
What do you like about our products and services?

prompt service

Report a concern   September 14, 2026 — Rated 10 out of 10 by R.A.M.B. Freeman Gas
What do you like about our products and services?

Always friendly and effective. I appreciate you all......

Report a concern   September 14, 2026 — Rated 9 out of 10 by David & Robin Coates Gas Incorporated
What do you like about our products and services?

good service and nice people

Report a concern   September 14, 2026 — Rated 10 out of 10 by H.A.S.N. Rymes Propane & Oil
What do you like about our products and services?

Phone representative was very helpful, delivery was made in a timely manner, driver was friendly and efficient.

Report a concern   September 13, 2026 — Rated 9 out of 10 by M.A.M. Downeast Energy
What do you like about our products and services?

The local employees

Report a concern   September 13, 2026 — Rated 10 out of 10 by David Reese Kamps Propane
What do you like about our products and services?

I like price service in monitoring m

Report a concern   September 13, 2026 — Rated 10 out of 10 by R.C. Kamps Propane
What do you like about our products and services?

Quick service.

Report a concern   September 13, 2026 — Rated 9 out of 10 by D.H. Osterman Propane
What do you like about our products and services?

Good quick service

Report a concern   September 13, 2026 — Rated 10 out of 10 by Patricia & Leonard Lucas Freeman Gas
What do you like about our products and services?

They were out very promptly after calling for refill.

Report a concern   September 13, 2026 — Rated 10 out of 10 by Louis Landry Freeman Gas
What do you like about our products and services?

Customer Service has always been helpful and Freeman has responded quickly.
They are straightforward, they do what they say. More rare these days then should be. Good job Freeman.

Report a concern   September 13, 2026 — Rated 10 out of 10 by S.S.I.D.S.S.F.T. Reed Gas
What do you like about our products and services?

No worries of running out of gas,delivery driver is top shelf.

Report a concern   September 13, 2026 — Rated 10 out of 10 by J.E.W. Quarles
What do you like about our products and services?

the driver who brought the fuel in were friendly.. We are please they remove the old tank & put the newer in. Thank You.

Report a concern   September 13, 2026 — Rated 9 out of 10 by L.P. Coastal Energy
What do you like about our products and services?

Your company has delivered on a timely basis

Report a concern   September 13, 2026 — Rated 10 out of 10 by D.J.P.A.B.J. Superior Plus Propane
What do you like about our products and services?

Excellent service and very personal delivery technician. As usual.

Report a concern   September 13, 2026 — Rated 10 out of 10 by K.A.R.D. Hopkins Propane
What do you like about our products and services?

Thank you for your prompt service!

Report a concern   September 13, 2026 — Rated 10 out of 10 by W.D. Downeast Energy
What do you like about our products and services?

telephone access to a representative seems to have improved. Mary Daniels was very responsive, knowledgeable, courteous and efficient in executing my prebuy. She is a true professional and a definite asset to your company


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