What our clients think of us!

Technician was informative and pleasant. Appreciated his work. Nothing but good things to say about the service.

Cleanliness of product
Customer satisfaction
Employees who take ownership of their work. Personal responsibility.

The people and especially Vincent Teckenbrock. He was very professional and efficient in all our interactions.

Professional experience from scheduling to cleaning service. I received confirmation about appointment two days prior to service. Technician called 30 minutes before arrival. Technician was professional and polite with my wife and explained everything very well. The cleaning went well and we are very satisfied with the results! Will recommend to my family and friends.

We appreciated the timely arrival and special attention given to the high-traffic areas. We were very pleased with the results.

Efficient Service, Products have no chemical smells and the floors looks great!!

Your technician, Harrison, did a terrific job and he did it in a timely and professional manner. I am definitely going to recommend Zerorez to anyone who has a need for your services.

Better protection of household items from the rubbing of the hoses.
Must close off the entry point of the hoses from bug and bird access.
If moving furniture, return to position same day. Multiple imprints and indentations were left.

We did the carpet cleaning

Respectful, friendly folks who do a fabulous job.

Good process, good cleaning and efficient.

The carpet looks much better and Harrison was very professional and helpful.

The rugs look wonderful and the technician was very friendly and experienced.

Did a great job.

I had an unrealistic expectation that you could remove old urine stains from pets

Our couch was covered in pet stains and the treatment made it look like new! We couldn’t be happier.

We had our carpets cleaned in our new home and the technician Luis did an amazing job! The house smells so fresh and the carpets are fluffy and clean. We’re so happy with the service.

Results are good.

We're very satisfied with the service

Prompt service , well trained , thorough, nice young man

Great service, prompt, and I love the water-based method.

Your products are work VERY well and are applied by very knowledgeable, skilled and excellent technicians.

The prompt and courteous service that was provided to me was outstanding. Your technician, Jorge was great! I would highly recommend Zerorez (already have) to my friends. I even recommended to my realtor and forwarded him your information. He felt you did an excellent job, compared to how the living room/foyer looked before getting cleaned. Thank you!

Also my thanks for Jonathan for getting me scheduled so quickly, since I was getting my condo ready to go on the market to sell. It all worked out and I will be using your company again.

The technician was not able to clean the sides of the stairs, leaving a grayish border (dirt) to the carpeted steps, as well as not opening the door to the basement while cleaning leaving a gray strip the width of the door in the doorway. I know I opened the door and showed the technician how the door led to the basement and it could be opened for cleaning. Otherwise, the carpet was very clean after, making these gray spots very visible. The carpet was very wet after and took about 2-3 days with fans to dry due to humid weather.

So pleased that company owners honored their radio add discount for me. Rugs look, smell, and feel great and my hardwood floors are safe from any water damage by the Zerorez cleaning process since they are able to adjust to the specific thickness of the rugs.

Best part of my experience, meeting former Marine, Vincent. Keep hiring our vets Zerorez. These guys are hardworking, knowledgeable, and always respectful.

Fantastic customer service!

I had 2 properties cleaned on Saturday July 21. The Frederick TH still smells like dog and the living room carpet didn't come as clean as I expected. I opted to not get the pet odor treatment per the tech's advise. Guess I should have had it treated anyway? My Germantown condo is a similar situation. I expected the carpets to come cleaner. Haven't noticed pet odor there but I've also not been there since the carpets were cleaned. Should I have you come out to my Frederick TH for a follow-up treatment?

You're a fine company and I would recommend your services to anyone who might inquire, but I think your "per stain" charges are inflated, though perhaps I don't understand what's involved. My real estate agent thought your prices were very good. There was also the matter of your technician calling me to ask about the furniture that was in the condo unit, and exclaimed that he couldn't move it because of liability issues. I advised him the the furniture there was for "staging" purposes and belonged to the real estate agent, and that he could feel free to shift things as needed. There really wasn't very much of it and I had to wonder "how do you properly clean the carpeting in an empty condo unit without having to move some items?" I mean, was he simply going to clean around them? Thanks, Name removed

The technician (Jorge) was very thorough and approachable. The carpets felt very clean and dried really quickly.

Professional service.