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based on 4153 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Definitely Laura! Because we clean with our Empowered water and not chemicals our cleaning process is not only safe for animals but for humans and the environment too!
Lovely results and polite service rep!
Thorough
Forthright
Consistent service
Excellent job
Service was fast and accommodating.
Did a great job. This is the second time I have used them. The bathroom floor looks brand new.
Thank you.
Maureen, we thank you so much for being a loyal Zerorez customer and glad we are able to continue to impress! We look forward to much more business with you!
The product works great on the really tough stains. The technician was very thorough. He explained what he did and kept the areas clean that he worked in.
Loved the professional service and our carpets look great! My only complaint was that I had been initially told that the carpets would take 4-8 hours to dry and it has been 26 hours and they are still damp.
Very responsive, courteous, prompt, efficient.
I now have at least 7 large stains on my carpet that were not there prior to the cleaning. My carpet now has to be replaced.
I feel the clean I get it’s Zerorez is so much better than other services I’ve used. My carpets are actually fluffy after cleaning.
First of all the guy came 1 1/2 LATE. The next day, I checked his work and I thought was horrible job, but I wanted to give him the benefit of the doubt and waited a few days to make sure the chairs were completely dried. They still look HORRIBLE/DIRTY!!!
BEST carpet cleaning EVER!
They friendly, fast but do great work. I could actually see the difference my carpets. They are also flexible since I called to reschedule my first appointment.
The service was awesome. My carpet looks and feels like it is new!!
I’ve always received excellent service and a really clean feeling home. I love that there is no musty damp odor like with other products.
Great job! Carpet is old and they did an excellent job at cleaning it, making it look almost new. Prompt and very professional!
Luis is best
The guy that did the cleaning was on time, professional and through. Service was very good.
My carpet looks worse now than before it was cleaned (three times over). I have large stains brown stains all over the hallway and in at least two of the four bedrooms. They look like large coffee stains. At this point, my carpet will have to be replaced, and I will be seeking restitution.
Quality customer service
This was the first time we have used your company and we thought you did an amazing job.. I would definitely use you again and would highly recommend you to others.
Courteous technicians and effective results is what I like most about Zerorez services.
Professional staff, thorough cleaning and dried quickly.
Jonathan and Luis were professional and courteous. I was also very happy that my hardwood floor was intact even though it took some time for the rugs to get completely dried.
All of our pet stains are gone.
Great service and friendly technicians!
My carpet looks brand new!
Will definitely use Zerorez again!!
We just started referring Zerorez to our tenants for move out Cleaning’s this summer. They are hands down the best carpet cleaners we’ve ever had at our rental properties in 27 years. At the first apartment they did, the carpets looked amazing, all stains removed, they left the carpets nearly dry, and bright. And the stains did not return!
I was delighted, especially since I considered replacing the carpet that was only 4.5 years old, and had discolored traffic patterns, all gone after cleaning. Each apartment Zerorez did this summer had similar outstanding results including multiple crafting paint and glue stains in one, all gone.
I asked them to clean buildings common hallways, which were done this week, and the carpets look so clean and bright, they look new. The price is reasonable, and from my perspective, they’re who I’ll be using in my personal residence. I was also happy to learn they do upholstery as well. This company, the technicians, and the process is impressive, and I’ve never said that about any of the numerous companies that have serviced our rental properties.
They are very professional, clean and affordable... what more can be said.
I will call them everytime I need their services.
First time we used Zerorez and we couldn't be more happy with the service! Our carpets were filthy and now they look new again. Our tech Luis was amazing and such a nice pleasant guy. We will definitely recommend our friends family and neighbors to use Zerorez and especially Luis! Thank you. Maryfrances Milford.
Your service is extremely well priced, and the job that was done on my carpet was well above my expectations.
Safe for my pets!!