What our clients think of us!

Zerorez was amazing!! From beginning to end..the customer service and quality of work was impeccable. We got a special that was going on and it was worth it! All of the treated areas are like brand new. Luis our technician was friendly, FAST, and did every inch of our flooring. We will certainly recommend him and use again.

The service was really impressive, from the effective carpet cleaning to the employee, Deon, who was very personable, professional, and knowledge!

I like the service...its quick, friendly and effective!

My floors will still extremely wet 8 hours after you left. I had to borrow fans from my neighbors to dry the floor.

The next day the carpets look no different than they did before.

The cost and service were pretty good!

The technician was extremely pleasant and professional and did a great job.

We had 2 rooms cleaned and a staircase also. The hallway was included in the price. However, one of the rooms still has blood stains, so don't think anything was specially treated. I had requested our dining room rug also be cleaned and indicated that it was an oriental rug and assumed it would be cleaned appropriately. the invoice indicated that a synthetic rug was cleaned for $50. Yes, the rug looks cleaner, but not certain it was treated properly, as it hasn't been cleaned in many years.

thanks for listening.

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The Zerorez crew was professional, thorough, and tidy. The carpet is clean and odor free. My spring cleaning is done!

Thank you Zerorez!

Jonathan M did a fantastic job on my carpets. I have large pets and he paid close attention to the areas where they lay and removed all the dirt, oils and sanitized my carpet for a fresh healthier room to sleep in.

Please refer to my previous submission. Thank you.

The technician was very professional and did a thorough job for reservice of carpet and tile cleaning, in addition, to adding the wood protectant to hardwood floors. Great job!!! Thank you!

From the moment our technician, Marquis, came into our home, he politely introduced himself, and my husband and I immediately felt very comfortable, and we knew that we would be well taken care of, and happy with the results! I loved that there was absolutely no mess, no use of our water. In the past with other carpet cleaning companies,we were very upset that there was water all over our hardwood floors from the hoses that led to our sinks in the laundry room and bathrooms. Marquis, was very patient with our concerns about certain areas. And while he did a very excellent job, he also was rather fast, which we were also very pleased with! We had heard about this company on the radio, and I will definitely recommend your service to my friends, and we will definitely make arrangements to have your company come back when we need it, but most especially because of your great employee, Marquis!

Thank you so much,
Stephen and Name removed

Fast and effective

Jonathan did a great job! Excellent results and he was a good guy too

My carpet is clean, and the young man who did the work was very, very nice and thorough and considerate.

Professional service. Good results.

The technician was very thorough and did a great job, will use them again in the future.

The professional team from Zerorez exceeds expectations once again. Spring cleaning is done!
Thank you!

The guys were there on time.
Very professional.
Walked through the house before started cleaning. After they were finished they walked me through again so I could see the difference.
They told me ahead of time what they could and couldn't get out of the carpets.
Great experience. Will recommend to friends.

Cleaning job was only ok. Definitely missed a few spots.

Prompt, efficient service.
Luis could not have been nicer.

First time I used Zerorez after listening to WMAL I was very impressed. Not this time. They arrived 2 hours early and we weren’t ready. I was going to move some light furniture out of rooms but couldn’t. I have the green light since there were two guys and figured they could move some of the light furniture especially since we paid a sizable amount for the cleaning—more than three times the “special” rate for three rooms and hallway we had 6 rooms and stairway. I didn’t push back figuring they would do a great job like last time. It was a nice job (the areas they did—since only smallest of chairs were moved. The stairs were only passable. I figured why they got here so early—they fly to get out of here. If they were actually cleaning the carpets for more than 1:20 minutes I would be surprised. I found out why the job was not up to prior service and only small chairs moved—the primary cleaner had a sprained hand and could not lift furniture or apply pressure to the cleaning rod.

Again, passable job bit not like last time. $440 for 1:10-1:20 minutes work while showing up two hours early. I should have had you folks come out three different time for a total of $375 and had you do 9 rooms and the hallway three times. Some accommodation needs to be made for next service.

Zerorez was amazing...our 15 yr old tile looks brand new again...the service was excellent from the beginning to the end....so happy we called Zerorez...thank you for providing a great product and outstanding customer service!!

Excellent job. Professional & friendly service. Carpet has much cleaner appearance than I had expected.

Job well done, professional and kind service providers.

They were so quick to respond to our inquiry for a proposal and the work was scheduled quickly and customer service was fantastic!

The results of the upholstery cleaning were very disappointing. Your process had no effectiveness on the build-up of skin oils on the arms of the couches.

z

Happy with service, thought no the state of carpet would get a clean as new clean.

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