Zerorez DC Metro
23590 Overland Dr, Suite #140
Sterling
VA 20166
United States

Average rating: 9.1 out of 10 based on 4130 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 25, 2019 — Rated 10 out of 10 by Mini Conway Zerorez DC Metro
What do you like about our products and services?

You guys are the best. Thank you for taking such good care of me and my carpets. They look fresh and beautiful again.

Report a concern   September 24, 2019 — Rated 10 out of 10 by C.K. Zerorez DC Metro
What do you like about our products and services?

So friendly and thorough and just plain top notch!

Report a concern   September 22, 2019 — Rated 10 out of 10 by P.V. Zerorez DC Metro
What do you like about our products and services?

The service guys were great. They were very professional and did a nice job. I did notice a few spots had resurfaced after a couple of days. I called the company and they scheduled a follow up to address the spots. The same two service guys came back and did a great job in removing the spots on the carpet.

Report a concern   September 22, 2019 — Rated 10 out of 10 by D.B. Zerorez DC Metro
What do you like about our products and services?

Did a great job and very convenient

Report a concern   September 21, 2019 — Rated 10 out of 10 by Charlotte Harbach Zerorez DC Metro
What do you like about our products and services?

Promptness on appointment
Thorough cleaning
carpets dry in small amount of time

Report a concern   September 19, 2019 — Rated 10 out of 10 by Howard Wallach Zerorez DC Metro
What do you like about our products and services?

Very satisfied w/ work of Zerorez. Got out some spots that I thought would never come out.

Will likely use them once a year, going forward

Report a concern   September 19, 2019 — Rated 10 out of 10 by G.T. Zerorez DC Metro
What do you like about our products and services?

My rugs are beautiful and soft! Smell completely clean! Your products and services can't be beat! Zerorez lives up to their advertisements! Sammy and Jonathan were delightful, hardworking young men. They answered my questions and went about their work without a problem. I'd have Zerorez clean my carpets again!

Report a concern   September 18, 2019 — Rated 10 out of 10 by J.G. Zerorez DC Metro
What do you like about our products and services?

First time customer. They did an outstanding job bringing old, dirty carpeting back to life. I’m now a customer for life!

Report a concern   September 18, 2019 — Rated 10 out of 10 by C.B. Zerorez DC Metro
What do you like about our products and services?

Jonathan and his partner were extremely professional and friendly

Report a concern   September 17, 2019 — Rated 10 out of 10 by D.L. Zerorez DC Metro
What do you like about our products and services?

The carpets are really clean afterwards!

Report a concern   September 16, 2019 — Rated 10 out of 10 by D.B. Zerorez DC Metro
What do you like about our products and services?

Great Service, polite and courteous service people. The carpet looked great when finished and made sure we were satisfied.
Have recommended you to our friends and family.

Thank you.

Report a concern   September 15, 2019 — Rated 10 out of 10 by A.P. Zerorez DC Metro
What do you like about our products and services?

Our Zerorez professional was very polite and thorough. He did an exceptional job! I look forward to using Zerorez again!

Report a concern   September 15, 2019 — Rated 10 out of 10 by David Laycock Zerorez DC Metro
What do you like about our products and services?

I am a skeptic by nature and when I heard ads that said Zerorez would make my carpets look like new I thought right. But because I have breathing issues I like the fact that Zerorez doesn't use anything but treated hot water. Thought I would give it a try.

Luis who did my carpets was super friendly and totally understanding that my oxygen hose was always in the way. He did a tremendous job and my carpets do look like new! He explained everything that he was doing and why he was doing it. When he was done, he asked me to check his work and see if anything more needed to be done.

I am totally pleased with the service I got and would recommend Zerorez to anyone whose carpets need a thorough cleaning.

Report a concern   September 14, 2019 — Rated 9 out of 10 by T.S. Zerorez DC Metro
What do you like about our products and services?

Easy scheduling process, technician called ahead and completed cleaning within the scheduled window

Report a concern   September 14, 2019 — Rated 10 out of 10 by B.H. Zerorez DC Metro
What do you like about our products and services?

Carpet was very clean when Renzo finished!
He was very friendly and nice .

Report a concern   September 14, 2019 — Rated 10 out of 10 by J.T. Zerorez DC Metro
What do you like about our products and services?

The service men are prompt, courteous, careful and thorough. The process of cleaning produces clean and free of chemical odor. It was a very satisfactory experience.

Report a concern   September 11, 2019 — Rated 10 out of 10 by J.B. Zerorez DC Metro
What do you like about our products and services?

Great work!! Great service!! And great product!!

Report a concern   September 11, 2019 — Rated 10 out of 10 by Chad Breese Zerorez DC Metro
What do you like about our products and services?

You were very professional and on time.

Report a concern   September 9, 2019 — Rated 10 out of 10 by Bob Ackerman Zerorez DC Metro
What do you like about our products and services?

Very professional. Always meets expectations.

Report a concern   September 7, 2019 — Rated 10 out of 10 by K.R. Zerorez DC Metro
What do you like about our products and services?

Beautiful job cleaning the grout in my kitchen tile. It looks brand new!

Report a concern   September 3, 2019 — Rated 10 out of 10 by T.S. Zerorez DC Metro
What do you like about our products and services?

Jonathan was terrific. My carpets look great. I've used your service several times previously and continue to recommend you to my friends and neighbors.

Report a concern   September 2, 2019 — Rated 10 out of 10 by N.P. Zerorez DC Metro
What do you like about our products and services?

Great job! Carpets are so soft and clean. I like that no sticky shampoo or chemicals are left in the carpet.

Report a concern   September 2, 2019 — Rated 10 out of 10 by S.B. Zerorez DC Metro
What do you like about our products and services?

The professional way the service call was handled, the way the service was performed, the timeliness of the service. Everything was perfect.

Report a concern   September 1, 2019 — Rated 10 out of 10 by M.M. Zerorez DC Metro
What do you like about our products and services?

Renzo was fantastic ! Friendly and efficient. Zerorez is the best carpet cleaning company in the area. I am always pleased with how my carpets look!

Report a concern   September 1, 2019 — Rated 9 out of 10 by E.C. Zerorez DC Metro
What do you like about our products and services?

The web app was reactive and well designed. Tthe technician was friendly and professional

Report a concern   September 1, 2019 — Rated 10 out of 10 by R.L. Zerorez DC Metro
What do you like about our products and services?

My carpet stains came up like magic and did not return. Very nice/pro service man, Luis Padilla.
Thank you, First name removed

Report a concern   August 31, 2019 — Rated 10 out of 10 by Matt Macy Zerorez DC Metro
What do you like about our products and services?

Friendly and effective people all the way around. Zerorez stand behind their services no questions asked.

Report a concern   August 31, 2019 — Rated 10 out of 10 by R.C. Zerorez DC Metro
What do you like about our products and services?

Friendly technicians, decent price, quality work

Report a concern   August 29, 2019 — Rated 10 out of 10 by S.P. Zerorez DC Metro
What do you like about our products and services?

The service technicians arrived on schedule and cleaned the carpet in 1.5 hours max. Each room was cleaned beyond my expectations such that the carpet looks practically new.

Report a concern   August 29, 2019 — Rated 10 out of 10 by D.K. Zerorez DC Metro
What do you like about our products and services?

I love that they don’t use harsh chemicals.


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