What our clients think of us!

Deon was the best. In the middle of his work, we were hit by a powerful rainstorm and he did not let up.
My car looks like it is new - and it is seven year old.
The 15 year old off-white carpets in the house look brand new.
I will only call upon your company in the future.
FrMRD

Clean carpets

I have lost track of how times Zerorez has helped me out — seven or eight, I think. They made my carpets and tile and upholstery floors spotless when I put my house on the market. They did a good “once over” on the new home so I could move in with confidence that it was very clean. Luis and Corey bend over backwards to accommodate my schedule. Can I add more stars?

After the carpet on the stairs was wet-cleaned, I still smelled my dog odor. I sprayed vinegar water on the landings to get rid of the smell. When I scrubbed the carpet with paper towels, I found dog hairs on them. Now I have to scrub all steps to remove the dog hair.

It was a great experience and would recommend your company.

Deon was so friendly, kind- hearted & did a great job cleaning my couch. I will ask for him next time.

I thought your products were amazing Our stairs look brand new. I also want to congratulate you on the young man that came to clean our carpets on our stairs. Luis Padilla was extremely professional. Extremely customer friendly. He answered all our questions to our satisfaction. Took his time making sure that he cleaned our stairs as best he could and to our satisfaction. We have wooden floors. When Luis finished his work there was not one drop of water on our floors. I could not believe it. I congratulate you on having such an amazing young man on your staff. We will certainly use you again. Have given your number to three of our neighbors.

Quite simply, Zerorez is just that much better than everyone else.

I have used them so many times in multiple residences -- carpeting, rugs, upholstery -- and each time the scheduling is effortless, the service is timely, responsive and professional. The job they do is careful, thorough and comprehensive. Their use of non-toxic products is critical to me, and they are very attentive to my concerns.

The entire team at Zerorez goes above and beyond. I am a customer for life!

Jonathan was on time, answered my questions. Managed to clean the spots I psingled out.
I would recommed Zerorez to others.
I do not want this recommendation to be spead or republished in any form or content, especially my name.

Good rate, thorough cleaning - looks good.

No residue

Happy with service!!

Tech arrived as scheduled and did a neat, thorough job.

Very prompt and cooperative. Finished on time and the results were excellent.

Friendly, knowledgeable, and competent staff. Pleasant experience from booking to service. Dion provided superior customer service.

stain emoval

Deon did a great job getting into the space, assessing the needs and taking care of the work in a professional and efficient way. Highly recommend his work.

Very reliant and responsive. They did a wonderful job!

Great service and job!

I am happy I listened to WMAL and Larry O'Conners recommendation. I and pleased with your service. I would use you again and again.

Qualurt work

We are so happy with our carpet cleaning results! Jonathan was so polite and upbeat. He attacked this stain at our front door that no other cleaner has been able to treat and the stain is gone! The cleaning left a light pleasant smell. We wish we had found you sooner!

The telephone skills of your staff is mediocre. My original appointment had to be moved because an employee didn’t show up. However the gentleman who cleaned our carpet was very polite and efficient. The carpet is clean, clean, clean!

Good price, clean carpets, on time and nice employee. I also like that you advertize on WMAL.

Always superb cleaning job on our wall to wall carpets.

Very nice and professional service from scheduling the appointment, the person who cleaned our carpets, and the follow up process. Jonathan came out to clean for us and he was incredibly friendly, knowledgeable and gave us good advice out what floors did and don’t need cleaning. It is very important to us that ZeroRez has a chemical free cleaning process and the carpets look, feel and smell clean! I will definitely be using their services again in the future.

Deon Lewis did an excellent job and appreciate very much his courtesy and dedication to his work.

Fair price
Quick response to initial request
Helpful staff/quick scheduling
Showed up on time
Did the work competently and efficiently

What's not to like?

Excellent service. Luis arrived at the time specified and called to confirm that he was on the way to my house. He was professional, answered all of my questions and his attention to work was commendable. I would certainly recommend Zerorez for carpet cleaning and will use them for future requirements.

Kudos to Jonathan, the tech who cleaned my carpets. He showed up on time, was polite and respectful, explained the cleaning process and did a great job of getting some really bad stains out. While it took a bit longer than expected for the carpet to dry, there was no stickiness. I was very pleased with the whole process.