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based on 4153 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your feedback and review. We are pleased to hear we were able to exceed your expectation's. Give us a call back for your next appointment.
Tech was fantastic, the end results blow the competition out of the water. I will see you all next Holiday season.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Looking forward to working with you next holiday season.
Joshua was great
The carpets dried quickly and look almost new
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
Carpets and upholstery look great feel clean. Joshua was a very hard working technician.
Thank you for your review and feedback. We are pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
I like the fact no chemicals are used. The carpets look & feel better. (The only disappointment I have is the heavy traffic & stairs didn't get very clean...even with the special spray.) The gentleman were very nice, engaging & did their job well! I would have them back again!
Thank you for your feedback and review. We apologize for the disappointment with heavy traffic and staircase. We have a 30 day satisfaction. Give us a call back for your next appointment.
The technician was prompt, courteous, and professional and explained the job he was required to do!
We've used your company several times and this technician went above and beyond to ensure the staircase of over 20 years looked new again.
thank you! Highly recommend.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
From the first call speaking with Ms Dawn to the job getting wrapped up and done, it was not only pleasant but extremely easy, friendly and thorough
Thank you for your feedback and review. We are so pleased to hear of your experience from start to finish. It was our pleasure serving you. Give us a call back for your next cleaning.
Does the job well; rugs very clean and looking like new
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Very professionally done - kind worker. Does not use a lot of water.
Thank you for your feedback and review. We are pleased to hear about your experience. Give us a call back for your next cleaning.
very friendly associate and the carpets looked amazing when he left
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
The technician appeared to be thorough and efficient.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Amazing work, professional and helpful. Thanks
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
The quality and workmanship far out performed the “national competitior”. I already recommended the company to someone else
Thank you for your feedback and review. We are so pleased to hear we exceeded your expectations. Thank you for sharing your experience and recommending us to others. Give us a call for your next appointment.
Great technician
Thank you for your review. We are delighted to hear you had a exceptional appointment. Give us a call back for your next cleaning.
The young man who cleaned the rugs was polite and did a very thorough job. My carpets look really good!
Thank you for your feedback and review. We are so pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
Quality of service and professionalism of Technicians.
Thank you for your feedback and review. We are so pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
The technician that came out to clean our carpets and furniture was so polite, respectful and quick. He did such a great job! We will definitely continue to use your company.
Thank you for your feedback and review. We are so pleased to hear we exceeded your expectations with both carpet and upholstery. Give us a call back for your next appointment.
Professional gentleman explained exactly what he would be doing.
Thank you for your feedback and review. We are so pleased to hear we exceeded your expectations. Give us a call back for your next appointment.
Originally scheduled for Saturday but called and said they could come on Friday(my preferred day). My technician was Joshua! He said it would be the best cleaning and he was right! He was the great! Very polite and did a great job!
Thank you for your feedback and review. We are so pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Everyone I worked with at Zerorez was great! Scheduling over the phone was simple, and the technician who came to my home was absolutely fantastic - friendly, knowledgeable, and professional. He walked me through every step of the cleaning process, and even left me with some great advice for taking care of my couch.
Thank you for feedback and review. We are so pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
The technician was a great blend of friendly and professional, and the results were excellent.
Thank you for your review. We are pleased to hear we did a excellent job on your cleaning. Give us a call back for your next appointment.
You do a great job. Can schedule easily. Very courteous. Very reasonable in price.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next cleaning.
The cleaning was thorough, drying time did not take 24 hrs, customer service was good, tech was respectful of home and cleanliness.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next cleaning.
Good service
Thank you for your feedback and review. We are delighted to hear you had a great service. Give us a call back for your next appointment.
Professionalism and thoroughness of work
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next cleaning.
The technician arrived as scheduled, was polite and respectful while doing an amazing job.
The cleaning of my kitchen floor surpassed my expectations.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
Professional friendly quick but thorough!
Thank you for your feedback and review. We appreciated your time and business. We hope you are enjoying your clean carpet. Give us a call back for your next thorough cleaning.
All-in-all great experience, with one big exception of scheduling.
Services were scheduled to start between 8:30a and 10a. Received a call explaining a mechanical issue with the Van and possible delays. Couple of hours later, got another phone call notifying that the Van is non-functional, and that somebody will visit my place in the evening.
I had taken half a day of (first past) to ensure my availability in the home. So, that was disappointing. Eventually a technician arrived at 4:30 pm.
With that out of the way... positives below.
Joshua was extremely polite and professional, and did a great job with the cleaning.
Dawn was very helpful in scheduling, and kept us abreast about the schedule changes as things evolved. Really happy with both of them, and appreciative of their professionalism.
Thank you for your feedback and review. We apologize for the unfortunate malfunction. We are pleased to hear once we arrived, we performed a high quality cleaning. Give us a call for your next service.
Excellent work by Luis P and great service. Would absolutely use again and would absolutely recommend to others.
Thank you for your feedback and review. We are so pleased you enjoyed your service. Give us a call back for your next appointment.
Luis was very polite, arrived onTime, worked quickly and the end product was very clean carpets (which isn’t easy with 2 huge dogs!).
Thank you for your feedback and review. We are so pleased to hear we exceeded your expectations. Give us a call back for your next appointment.
The customer service was great and the job was done very well everything was explained clearly including add on’s I would use you all again