- Phone: 703-382-1221
- Visit Website
based on 4153 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for your feedback & review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
I like the ease of scheduling an appointment. The techs that come to the house are knowledgeable and very friendly.
Thank you for your feedback & review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
We noted a bad new stains in one bedroom., the upstairs space against the walls. The downstairs we very wet it cause runoff and still wet as of posting.
The rest looks good.
Thank you for your feedback & review. We apologize you were not completely satisfied with your service. We will be giving you a call to go over the drying process to help with the drying time
Luis is a wonderful,enthusiastic, dedicated team member. Although he had a long work day by the time he arrived at my home, he was so positive & cheerfull & dedicated to doing a great job (which he did). He is a huge asset to the company & deserves to be rewarded.
Dawn was also a huge help in rescheduling the job after it was abruptly cancelled by an unsympathetic person.
I pray that the young man in the car accident makes a full recovery.
Thank you Luis & Dawn.
Merry Christmas & a safe & Healthy New Year.
Sincerely,
Name removed
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
Everything
Thank you for your feedback and review. We are pleased to hear you enjoyed your service with us. Give us a call back for your next cleaning.
Carpets and furniture look great! Friendly service.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
good service
Thank you for your feedback and review. It was our pleasure. Give us a call back for your next cleaning.
Ease of scheduling, effective cleaning and delightful staff.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Luis did an excellent job of getting rid of our numerous oil spots on our carper. He was very efficient & professional.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Carpet is CLEAN!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Excellent. Best company ever.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Out technician was great!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Zerorez is every bit as could as they claim and then some . I had a very stubborn stain in my carpet that all the other conventional methods could not remove . My daughter recommended Zerorez and the rest is history as they say . My technician , Luis P. was a true expert and knew exactly what to do to remove the large stain . All the folks at Zerorez are top notch professionals . I plan to use Zerorez from this point forward for all my cleaning needs that their services provide . I highly recommend Zerorez .
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Very well done
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
First/foremost, Jarrett went above and beyond to take care of us and was exceptionally thorough. He should be commended for his outstanding customer service!
As far as improvement, it seems the cleaning with pet deodorizer did not really extract the extensive problem dog urine locations from my carpet. Will have to try another company in order to achieve a the deep cleaning it needs.
Thank you for your feedback and review. We are pleased to hear the technician tried his best for the best possible outcome. We have a 30 day satisfaction. Give us a call for your next cleaning.
Tech was very professional, attentive to my requests. Took extra time addressing stains. Unfortunately he was not able to get out all the stains; negative function of having white carpet.
Thank you for your feedback and review. We are pleased to hear we were able to address your concern's for the best possible outcome. Give us a call for your next appointment.
I like how zerorez was able to offer me the right service (dry cleaning) for my couch on the same day when I needed to change it from steam cleaning.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's and we were able to identify the material of your sofa. Give us a call back for your next cleaning.
The pet odors are gone but the best part is the high quality of service the technican provided
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's> Give us a call back for your next cleaning.
You charged me $200 for stain protectant that does not, in fact, protect from stains.
Thank you for your feedback and review. Staining depends on how long a particular item has set into the fibers and what it is caused by. We can not guarantee it is going to come out. We work on those problem area's of concern for the best result. Our protectant works as a repellant. We have a 30 day satisfaction. Give us a call back for your next cleaning.
Professional presentation and communication in addition to doing a great job
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Luis was very friendly and knowledgeable. He did a great job on my hardwood floors.
Thank you for your feedback and review. We are pleased to hear we did a outstanding service. Give us a call back for your next appointment.
You were on time. Did a great job, and let my house clean.
Thank you for your feedback and review. We are so pleased to hear we did a outstanding cleaning. Give us a call back for your next service.
Very professional staff to include the scheduler and carpet cleaner. Also high quality and safe cleaning service.
Thank you for your feedback and review. We are delighted to hear your experience with us was fantastic. Give us a call back for your next cleaning.
They done a fantastic w
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
The service was awesome, not sure what were used but they worked a lot of the stains are completely gone.
Thank you for your feedback and review. We are delighted to hear we were able to get out those tough stains. Give us a call back for your next appointment.
Best technician
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Reliable, professional, courteous technicians. Friendly and efficient phone staff. I also like that whatever it is they use doesn't bother my cat who has asthma.
Thank you for your feedback and review. We are pleased to hear your appointment with us went well. Give us a call back for your next appointment.
The gentleman who came to do our upholstery was great!!
Thank you for your feedback and review. We are pleased to hear your experience with us was outstanding. Give us a call back for your next cleaning.
The service member that showed up to clean the carpets was very professional and nice. Carpets look good. Some spots did not come out and I don’t think they were pretreated because he didn’t notice them. The furniture that was in the rooms ( ie: dresser, bed, nightstands) had a residue on the lower edge due to him spraying the carpets. Had to clean wash piece of furniture after the carpets were dry
Thank you for your feedback and review. We apologize that you had to clean a piece of furniture from the spray that was put down. Overall it is great to hear you had a pleasant experience with us. Give us a call back for your next cleaning.
Fantastic job!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
This is a solid company that is truly vested in its employees and it shows. I was impressed with my technician’s, Luis, knowledge of his job and the commitment to this company. His work was fantastic at a reasonable rate. I will definitely keep using the company.