- Phone: 703-382-1221
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based on 4164 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you for feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
1. The quote given was what I paid
2. The job done met my expectations
3. The technician was both amicable and professional
4. The customer service was able to provide the bridge between admin and the job getting done.
5. The online experience has been straightforward and enabled the overall product/service to work for me.
Well done .
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Rodney did a terrific job, thank you!
Thank you for your review and feedback. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
My carpet looks great. The technician was courteous, efficient and eager to please.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Our service provider was professional, and efficient. He took the time to educate us, and answer our questions regarding our services.
Thank you for your feedback & review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next service.
I love the process they use for cleaning carpets...using just water, the carpets feel really clean with no residue. Without the residue, they seem to stay cleaner longer. They are also able to get out stubborn stains. They send out professionals who are pleasant to work with and know the best methods to remove stains and clean the carpets.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next professional cleaning.
Pricing is a bit high for standard water extraction process, but the customer service and professionalism is really good. Previously charged $2-3 per stair but was charged $5 per stair. There were also some spots where a few stains didn't come out.
Thank you for your feedback and review. We appreciate your business. We are pleased to hear our customer service team was professional as we take great pride in our work. Treatments for staining are additional & we are looking forward to serving you in the future.
Very nice guys , who did a very good cleaning.
Thank you!
Thank you for your review. We are pleased to hear we exceeded your expectations. Give us a call back for your next cleaning.
Friendly staff and great technicians
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Zerorex cleaned my Aunt’s lamb skin rug. They did an outstanding job. Dawn gave me an estimate for the cost to clean the rug. The final price was the same as the estimate. Their customer service is great, too!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's with the cleaning along with the initial estimate. Give us a call back for your next cleaning.
Very friendly and professional. No complaints.
Thank you for your review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Zerorez always does an amazing job cleaning my grout. Luis is so professional and has a wonderful attitude. Always willing to help and knowledgeable about his profession.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next cleaning.
Professional and courteous. Water is such a simple cleaner! Thank you!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next service.
Very professional and courteous service
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next cleaning.
My 10 year old carpet now looks and smells almost brand new thanks to Zerorez!!
Thank you for your review and feedback. We are pleased to hear we exceeded your expectations. Give us a call back for your next cleaning.
Excellent technician Rodney, knowledgeable and professional!
Thank you for your feedback and review. We are pleased to hear we performed a great cleaning experience for you. Give us a call back for your next service.
Amazing as always!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Requested a free estimate because I didn't know if heavily soiled carpet could be saved. Louis provided the estimate in a courtesy visit and returned a week later to do the job. Carpets look great! Service was thorough and professional. Carpets do take a number of hours to dry after treatment.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next cleaning.
Everyone was pleasant and accommodating.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next cleaning.
I like your prompt response and your willingness to schedule on weekends. I also think the prices are great.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next cleaning.
Responsive sales team, good communication and the idea of low residue was appealing. The carpet dried quickly and looks good.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectations. Give us a call back for your next service.
My rugs are extremely clean and the person that came to clean the rugs was very professional and did a fantastic job!!!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Everything he did I cleaned.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
Rodney was great, very attentive, professional, accommodating. He did a great job!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next appointment.
Tech was very professional and explained the process. We didn't have to do anything.
We will definitely use you again.
Thank you for your feedback and review. We are pleased to hear you had a wonderful first time experience with us. Give us a call back for your next appointment.
Luis was a great technician, explained the work to be done, was clean and efficient.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
Easy to set up appointment. Tech was professional, courteous and helpful.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
I really like your company service because the person who did clean my carpet had professional attitude on his job. He made it in short time, but perfectly.
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. Give us a call back for your next cleaning.
We always love our service and outcome!
Thank you for your feedback and review. We are pleased to hear we exceeded your expectation's. We appreciate your business and being a loyal customer. Give us a call back for your next service.
You hit me steel mailbox that is no longer usable.
You lied about it, won’t apologize or pay for reimbursement
Even worse, Luis hasn’t returned my call or stopped by to see the damage. If he would look at the side of his truck, he would see a large dent/scratch!!
I will never use your service again and I will telll my friends/family/neighbors and colleagues never to use your services
We would love to send our production manager to your home to verify the situation. Please call us at 703 382 1221.
They were on time and provided great service