What our clients think of us!

Excellent service technicians. Good results.

Better estimates and do all promised areas

The service men were wonderful The communication was not .I was NOT informed when scheduling the appt that furniture is not moved.I had no expectations of having heavy furniture moved or breakables . I did have expectations of at least having dining room chairs moved as well as light weight sofas When asked it was done but I was told it is not normally done and that they me it took will put them behind schedule for the rest of the day.

The service we received from Zerorez was top notch!

The staff from the office and making the appointment to the techs that came out to clean the carpet were very friendly and accommodating. I have Multiple Chemical Sensitivity and I was especially appreciative for this service. The techs were very sensitive to my needs only using water. They were very honest and upfront, which I also appreciated about any furniture they could not do because of fabric as example and deducted that immediately from the bill. I would use this service again and would highly recommend this business. I was very pleased not only with the customer service, which I did not experience from other business when I tried to explain my situation, as well as the results. I have to say clean carpets feels good, so I am delighted!

Zerorez is the first carpet cleaning company that we have used that has left our carpets actually stain free and looking like new. Stains that had been in the carpets for years, regardless of other companies' efforts, were gone after the Zerorez process was complete! We were able to move furniture back into the rooms the same day, as the carpets dried so quickly. With our previous companies the carpets stayed damp for days. We are very happy to have found a service that we will continue to use when our carpets need to be cleaned. We will always call Zerorez.

I like that your product is natural. The staff and crew were very accommodating and friendly, yet, professional.

Really easy, helpful, good-quality, and reasonably affordable way to clean ceramic floors.

Your service crew was on time and cared about our concerns

Your ad on WMAL radio really caught my attention. I have carpeting in my office that my cat "baptizes" periodically - in spite of TWO litter boxes on the premises. I have battled the smell with "Natures Miracle" and other products, but once these products dry - the awful smell comes back! I was VERY pleased with your products and services. Jose and Bo were very professional young men who really knew what they were doing. They brought my old carpeting back to life and the odor in my office is pretty much under control. I am amazed! I will happily recommend your company to friend and family. Thank you so much!

Great communication, easy to book, top-notch professionals

The first time a tech came the carpet looked great until it dried. One of the reasons that I used Zerorez is because your process was supposed to stop spots from coming back. The second time the carpet was cleaned it looked better. I am not sure what the difference was but most of the spots were gone.

The second problem was that the first cleaning took 2 days to dry completely and that was using a dehumidifier and a fan! I was told it would take 6-8 hours which was no where near reality. The second time is dried overnight.

I had my appointment scheduled for Saturday morning between 8am-10:30am. The technician introduced himself as Marcus, arriving at my parent's house promptly at 8:00am. After I showed him the area, he explained in detail the cleaning process, described how this process differed from traditional carpet cleaning and how no soaps or detergents are used, strictly just water. Marcus answered all questions I had in a very polite manner. I knew what the plan was and the expectations. I was taken back by how amazing the end results were! The carpet that I thought didn't stand a chance now looks and smells brand new! My father and I were both very satisfied with the professional service we received! I would absolutely recommend ZeroRez to family and friends as well as use them again myself!

It's safe for my family.

The service person was very friendly and talked about the cleaning process and services Zerorez offers; wall to wall carpets, area rugs, floors and grout. Zerorez is truly a one stop floor cleaning company! I enjoyed the fact that he showed me the just cleaned area compared to my carpet, and I must say I was surprised how dirty the carpet was, and what smell? There is no chemical smell from the cleaner and I believe my house actually smells better! Thank you Zerorez and José

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Service people strive to deliver excellent service and take pride in their work. Pleasure working with this company.

The technicians were professional, efficient, and pleasant to work with. They also did a great job.
However, it disappointed me that it was necessary for the truck to run -- and pollute the air -- the whole duration of the cleaning process. I chose you because you were supposed to be a "green" company. But running the equipment off an operating gas motor vehicle is totally inconsistent with being green and advertising your business as such.

Best carpet cleaning and the technician was very professional and polite. I will be a repeat customer

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Employees were very professional and competent.

Stain removal

FIRST TIME I USED ZERO RES, VERY IMPRESSED WITH SERVICE. JOSE WAS VERY PROFFESIONAL AND TOOK A GREAT DEAL OF PRIDE IN HIS WORK. THE BEST I
HAVE HAD IN THE VIRGINIA AREA. JOSE IS AN ASSET TO YOUR COMPANY.

My carpet is clean and I don't feel like dirt is going to stick to the carpet after.

The best thing was our carpet was dry within a day! No wet floor, over saturated with water.

Cleaned much better than I expected. My carpets were in poor condition and the techs got them looking fantastic....and without upcharges. They look better now than when we moved in! My home smelled like lemon zest when they were working. Your team was very professional and personable. Will definitely use you again!

Friendly, prompt service. Easy to schedule. Good prices.

Luis Padilla arrived after 5:00 (after hours in my opinion) and did an amazing job. Luis is fabulous! Honest and hard working! Will definitely request his services next time.

I think less time spent to clean my living room which needed more y and effort.

Professional, polite, reasonably priced and fast

The BEST customer service from reserving a service date/time to technician offering his thanks for my business; professional, friendly, respectful, expert technicians; excellent results, unsurpassed by ANY OTHER CARPET CLEANING SERVICE as compared to various services that I've used in 50 years; AND THE PRODUCTS ARE ENVIRONMENTALLY FRIENDLY!!!
Zerorez IS THE BEST CARPETING SERVICE - HANDS DOWN!

Scheduling was easy. Tech showed when he said he would and he did fantastic work.