What our clients think of us!

We like their professionalism and attention to making sure carpets are as clean as they possibly can be !!

Marcus and David were GREAT! The carpet came out better than ever. Thanks so much for making it such a splendid experience.

Although the carpets seem much cleaner then when done by other companies, it is taking a long time for them to dry.

Luis did a fabulous job!!!

Larry at WMAL was certainly right in recommending this excellent rug cleaning service from his own experience. We will be having a bigger job on Wednesday next week ,so we are looking forward to hear what the Tenants will say. Miguel did a great job,the carpet looks new again.Thank you so much ,and the person who did the job was very pleasant and accommodating to our needs.Will certainly call you again and recommend your cleaning method to others as well. Sincerely Name removed November 4 2017

Our experience was very good with this company. They were professional from start to finish. We chose them because of the "chemical free" cleaning and were concerned the carpet and tile may not be as clean. Carpet and tile came out beautiful and sparkly clean. Will be using them again in the near future and highly recommend them.

we are very satisfied of the service and of the overall experience. Thank you.

Very professional and Courteous Service. We were very happy with the results. Would definitely use you again.

What a great experience to have the Zerorez team clean our carpets and tile. The technicians, Luis and David were courteous, enthusiastic and extremely professional in every way. They were later joined by Marcus who was also very friendly and helpful. The service was done efficiently with minimal disruption, and the results were even better than we ever expected. They arrived on time and kept us informed as to how they were progressing. They asked for our inspection and approvals during the process and wanted to be sure we were happy at all times. The carpet and tile dried fairly quickly and is now soft and clean and stain free. We could not be more pleased and will gladly recommend Zerorez to all our neighbors and friends.

First name removed Jo and Richard Levesque

The technician was superb, punctual and very professional. Did a great job on my very soiled carpets! Highly recommend Luis with Zerorez! I also very much like that Zerorez does not use chemicals!

Luis was excellent. My goodness, it looks like I installed new carpet!

Service was timely, professional, and resulted in restored carpets. I was able to get the appointment time I desired and am really pleased with how clean and soft the carpets are now.
First name removed P

I would like things to be made right please.

The crew was wonderful and very polite and professional. It is the product that I am displeased with.
This is my first time using Zerorez and have been a loyal user to Stanley Steamer in years past. I saw an advertisement for Zerorez and decided to take a chance.
I am disappointed in the overall look of my carpets and upholstery. I know the stains that cannot come out of my carpet because they have been there for years. That said, I also know the stains that always return, but always come out when professionally cleaned. After my service I still had as many stains and some areas I feel could have looked a lot better.
I even scrubbed an area with a scrub brush and carpet cleaner after Zerorez came out and was able to get the carpet stain cleaned. I think the difference is in the carpet solution. Bottom line I wanted my carpets to look better for the upcoming holidays and after spending $800 I am disappointed.

The stairs were left soaking wet and did not dry for about four days. Surely this did not have to happen. Other than that the cleaning was very effective.

Our service technician was on-time, polite and completed the job to our satisfaction. I know that our carpets are cleaner and it took hardly any time to dry.

The technician, called in advance, arrived on time, and did a great job. We foster rescued Labrador Retrievers on a regular basis, including having two of our own, so our carpet gets a workout already, and then add to it that the foster dogs often have accidents shortly after arrival, so we really needed carpet cleaning. I clean regularly with a Bissell but we really needed professional help! Marcus, who cleaned our carpet was very thorough in pre-treatment and no one, from the person who took the service order over the phone initially, to the tech who cleaned our carpet suggested service we did not need. And they didn't offer to clean a strip of anything else in the house to show how it would also need cleaning as so many pushy service providers are prone to do. The office staff was great, too, returning my calls promptly when I had a question about the upcoming service. I am really glad to find a reliable carpet cleaning service. Thanks!

We greatly appreciate your willingness to return to our home to re-clean the upholstery on our four chairs for no additional fee. While we were not satisfied with the first attempt, they look great now and we are very pleased with Zero Rez. We look forward to working with you again!

Great job on my carpets. I had one stain that did not come out completely and they came back out and fixed it. My mother is calling to schedule her carpets to be cleaned once she saw our carpets after your great cleaning.

Nice results.good customer service price was competitive

What a great experience I had with Zerorez. Our technician was extremely friendly, answered all our questions and did an amazing job. Our carpets look and smell great and he was done in no time. We even found out that we were neighbors. It was a wonderful experience and we will definitely tell our friends about your company. Thank you WMAL for advertising this wonderful company on your radio station or we would have never known about them.

Personalized, environmentally friendly service. Excellent customer service! I've used this service on 3 separate occasions and have been 100% satisfied each time!

Great products great service enough said

The cleaning solution is much more efficient than the solution other companies use.

Thank you for coming back to redo the basement carpet. Luis did a great job. The carpet looks 100 times better.
First name removed Andersen

I loved the service. I haven't had my carpets cleaned in over 10 years. They were able to get out so many of the stains - my carpets look better than when I moved in my house. No chemical smells and safe for my dog.

Good work, willing to go the extra mile, on time.
All I could ask for.

The gentlemen that can to my house was fantastic and very professional!

Very flexible and Luis always does a great job.

Very good service. Carpets are so clean that you can eat off of the carpet.

The seevice was good and I would use it again.